Hotels near Charlottes Garden in York

We were disappointed about the parking arrangements, but the pleasant lady on reception found us a spot which we occupied for our mid week break. Loved my room, there were good cocktails and plenty of room for our group to relax. Staff were all helpful to us, although perhaps they were sometimes a little hassled. The breakfasts set us up for a good day's tourism. Very easy for us to walk into the centre and explore. We would return.

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

A fantastic hotel. Check in was easy with friendly staff. Our room was very clean, modern and comfortable. Rooms come with and iron and ironing board and a hairdryer. Plus in the bathroom there’s toiletries. This was an ideal location it was close to everything. Within 5 minutes or less we were at the shambles. The shambles car park is a short walk away and you get 20% discount if staying at the hotel. Breakfast at the hotel was delicious with a wide variety of choice, there’s even a waffle maker with a good choice of toppings. We opted to go for breakfast around 7 am as we are early birds plus we like to beat the queues/ rush. We did see how busy it can get later on so I would recommend earlier the better. We will definitely be staying here again hopefully can get an adjoining room as our kids will be coming with us.

We stayed here for a one night pre-Christmas trip with our adult daughters. Overall it was a very enjoyable and positive experience. All four of us were happy with our evening meals, two courses each, and were very satisfied that dietary requirements (vegan) had been met as previously requested. We were very nicely situated at the front bay window, looking out at the market place. Service throughout was pleasant and efficient, the only slight issue was that the starters arrived before our initial drinks. Service at breakfast was also very pleasant, and offered a great selection of food. Of our two different bedrooms, one (10) felt to be recently refurbished, our own however (4) did feel somewhat tired and dated, with some minor issues of maintenance (bathroom shelf and toilet flush handle). All the beds were comfortable, if a little soft, and with spotless sheets. Our shower was very effective, but the girls' took a long while to give out hot water. Arrival was a little frenetic, with a very busy bar and no obvious point to report in, but were were quickly attended to by the accommodation manager. We were shown to our room by one of the bar staff, and were disappointed to find that our room had not been pre-heated, and we had to work out for ourselves how to operate the bathroom heater. The other room however was warm on arrival. Our memorable and enjoyable visit was enhanced of course by being in Easingwold, one of our favourite towns in England, particularly at this festive season, when we were happy to patronise other local businesses, both cafes and shops.

2519 Great value for money Review of Astor York Pending review I was heading to York for the Christmas market and, knowing that I would spend most of my time out and about, wanted my accommodation to be as inexpensive as possible. A weekend at the Astor York set me back less than £40, and I would say I'm grateful I stayed here for more reasons than just the low price. I hadn't realised that the Christmas market closes quite early, and I found myself back at the hostel earlier than I anticipated. Luckily, there is a common area where you can watch Netflix with the other guests – a nice treat at the end of a cold day. I was admittedly a bit taken aback by the very old-fashioned bathrooms that look straight out of the 1960s. But the hostel was clean and well-maintained. My 30-bed dorm did not feel too crowded, and I was grateful for the cages under beds. My one gripe about the dorm room would be a lack of sockets and lights at beds; it was impossible to charge my phone as I was on the top bunk, so I had to charge it in the common area instead. While I only needed to use the fridge, it looked like the kitchen was well-stocked and spacious. There was also a little bar that did happy hour, though I never made it back early enough to take advantage. The location is a bit of a walk from York's city centre. However, it's quite an easy route, and it's also convenient for accessing the train station. I recommend getting up and out a bit earlier and walking along the ancient wall from Micklegate, which is not far from the hostel. Overall, my stay was great value for money and I'd recommend Astor York to any solo travellers.

When we arrived there was no staff anywhere to be seen until someone from restaurant came and got someone, however when she did arrive she was very nice and helpful. I asked to be in a refurbished room and wasn’t, shower was broke and hanging off the hinges and squirts all over. The car parking is not good as there is only 6 spaces and it’s £10 per night. Food was nice however wasn’t fully well done like I asked but was still nice. Lovely man in restaurant and guy behind reception on nights took pictures for us and brought my bfs surprise bday cake out. Lovely night staff got us water after we arrived back after night out. Would like to thank the housekeeping staff for making the room lovely with all of the decorations I brought to decorate it with for my bfs bday.

We stayed at the Parsonage for a couple of nights in September. We were so glad we chose this hotel as we had a fabulous stay. We were lucky enough to get a good deal from Hotels.com We had a lovely room that felt as if it was separate from the hotel, a couple of things needed updating but it did not affect our stay, the room was clean and comfy, the shower was powerful. If we needed anything we went reception and were accommodated straight away. The breakfast was lovely, plenty of it, food was replenished quickly and it was nice to see that food was taken away if it had been standing for a while. my husband is a vegetarian and the chef looked after him. The waiting on staff were challenged this day as i heard people asking for gluten free toast, decaf drinks , along with our own requests, but nothing was too much trouble. I would just like to say that there were a couple of staff members who stood out and went the extra mile to make sure everyone was happy, firstly the young lady on reception who had been in position a week , she also did some waitressing at breakfast, her personality shone through and we generally thought she wanted to do her best to help everyone enjoy their stay. There was also a chap cleaning the spa area who again went out of his way and seemed to have good judgement if people wanted a conversation or just a polite smile. All other staff members were very professional and we could not fault any of them. I read previously about other peoples bad experiences and i am not naive to realise that peoples experiences are different and that there are many members of staff, so i can only judge what we experienced. We loved the spa area , like other reviews have said , you need to take a £1 for the locker which you get back, also take a towel otherwise they are chargeable. There is a pub on site, we only had a look around so didn’t visit it but it looked lovely. We travelled to York by car which was a very easy route, but there is also a bus service near the hotel that i believe is very efficient and has a late night service too. There is a outlet mall not too far away thats worth a visit.

The hotel has a great location, it is behind a city wall just next to the railway station, takes actually less than 5 minutes' walk. And don't believe the Google map because it will lead you to a longest walk. Instead ask the staff for a shorter path. And only 10 minutes walk to the York minister. The staff are nice and friendly. Breakfast is delicious. We spent a lovely day at York.

Awful stay, sleep deprived because we had a faulty fire alarm screaming alarms into our ears and the last night and following day were completely ruined for us negating the whole point of a short two day city break. Fire alarm was faulty and repeatedly went off during the night, screeching into your ears starting at 10 pm, if that doesn’t sound like fun to you, avoid, especially as the issue wasn’t fixed when we left. Alarm issues started on Sunday morning but didn't seem to be passed onto staff on Sunday evening and were not dealt with or forwarded. Fire alarm went off on Sunday night at 10pm which should have registered a major issue but rather than deal with it, roomzzz just left it. I rang the member of staff on duty and told him it needed silencing due to him saying it was a faulty sensor and i informed him it had gone off before that day of which he was not aware. He simply wasn't trained to do it or trained in escalation and simply left it, having already disturbed everyone at 10pm on a Sunday night which is ultimately managements fault for not making sure staff understood what to do in emergency situations. Faulty alarm then predictably woke everybody up at 2am which i told the member of staff the first time we didn’t want to be woken up again, then at half 2 and then it went off again a few times when the staff member finally decided to get the manager out of bed, which should have happened when the issue first appeared on Sunday morning or at the very least sorted at 10pm when it went off at 10pm Sunday evening. To top it off it went off again Monday morning at 11am. The Manager was nice but full of the usual excuses which i just were not buying, she said it could have been handled better but it was handled at all, it was amateur at roomzzz York. Its likely still faulty as i type this due to the alarm company clearly not being called out. She said there was not a lot that could be done because it’s the fire alarm which is just…a lie, the zone or faulty sensor should have been isolated on the system. Again lack of knowledge on what to do from management. To top it off we had someone hammering away on Monday morning at 11 am, clearly nobody communicates who is in what rooms. Other than that the stay was standard though not to the quality we had when we visited the Chester roomzzz aparthotel. TV was faulty when we booked in which was a minor inconvenience but nothing compared to having screeching faulty fire alarms shocking you out of bed. Awful experience and we rushed home due to been knackered because my partner couldn’t get back to sleep, rather than enjoying the day out in York.

Great location outside of York city centre and very easy access from main roads. There is a park and ride service about half a mile down the road which is highly recommended as parking in York can be difficult and expensive. Park and ride journey time is around ten minutes and drops you off close to the Shambles area of town. The accommodation was basic but clean. Bed was comfortable, Shower was very powerful and plenty of towels. Large screen TV. Breakfast was limited but very nice and set us up for the day. The only downside about the accommodation was that it would have been nice to have a small fridge in the room to keep water etc, there was plenty of space to have one. Also it would have been nice to have had a small sofa to watch tv in the evenings as the two desk chairs were not comfortable to sit on for any length of time. Also the walls were very thin as other room noise even conversations could be heard. There is also a Toby Inn next door which does really nice food and various ales.