Holiday Inn Express York Reviews

The hotel is old and the room is a bit small for 4 persons. But free parking and breakfast with the price is very good.

Very basic for a night. No bar fridge, no bottled water, breakfast was poor, staff were not welcoming.

Great friendly staff and service. Location is ok approx. 15 min from town centre - hotel had to call a local taxi as no Ubers would pick up in the area. Park and ride available nearby. Shopping centre and designer outlet nearby. Breakfast included with room and refreshments including an ice machine available 24/7. Nice and comfy standard rooms, in a quiet area so had a great nights sleep!

drainage in shower is not working properly

Hotel was not in city centre which made for a relaxing break. Toby carvery situated next door which was convenient for evening meal. Lovely breakfast.

Can’t state what this hotel was like as decided not to stay at it. Location was not suitable as too far outside York city centre. No refund given as I booked it on the day of stay Don’t trust the postcode advertised as doesn’t take you anywhere near the hotel. Rang their reception and they gave me an alternative one that took me too it. Wasted an hour of my life - no apology from hotel. They blamed by sat Nav saying wasn’t updated

Room cleanness is OK. Service is good. Breakfast is OK.

Great stay !!

No lift, difficult to carry luggage up to the room. Stayed in same brand hotel in Manchester which was much better on service, amenities and breakfast. Room pretty small.

Was a wonderful stay staff always happy to oblige our 3 rd stay

Friendly, clean and convenient

It was a lovely stay for one night. Great service at the reception.

It's simple. You can give it a try, but it's a pity that it's cold and there's no elevator.

This is the worst Holiday Inn I have ever stayed in. I don't recommend booking this hotel if you don't drive. The hotel is average in all aspects. The only way to get around is by taxi. The nearby buses are very far away and there are very few buses.