Hotels in York

"Celebrated our 39th wedding anniversary at the Queen’s Hotel. Situated in a great place close to bars, restaurants and shops. The staff are very friendly and welcoming. The rooms are very clean and they serve a good cold beer and wine at the bar!"

"The hotel is very grand, which gives us a feeling of a posh holiday without breaking the bank. Staying in such a centrally located and stunning place adds value to the trip. The only thing I wasn’t thrilled about was the size of the room. We chose the cheapest one, so we got what we paid for."

"Beautifully clean ideal placement for the city centre 5 min walk to the shambles the breakfast was fab (wish they did mushrooms though but that’s just personal preference) lots of options Room was spotless and the staff were super friendly .I broken my wrist while I was there -not in the hotel- they fixed me a temporary sling and got me a taxi to A&E couldn’t do enough to help .Will be back "

"On the surface, this cozy place is probably a good bet for a stay in York. It's just enough outside of the city center to avoid all the tourists, but close enough to walk right in. The reservation process was great and the price is good. It's supposed to be a 4 star hotel and, in many senses, it lives up to that status. The staff is excellent. The food and coffee is very good and everyone is very attentive. The rooms are immaculate (heated bathroom floors are amazing!) and the amenities are great. That all said, there are some issues . Often the staff cleans the front area in the middle of the afternoon, which is a rather inconvenient time to clean as it is disruptive to the guests. Though the summer would be different, it was in the low 40's when we were there and heating in the lobby doesn't seem to be a priority for the hotel. We had to have someone set up a space heater for us in the tea room so we could stay warm, which was a bad look (tacky) for them. The biggest issue, however, we that they held a wedding event on the second say we were there. While it's completely understandable for hotels to host events, this particular location is ill suited to do so given the noise level of the event and the small quarters of the hotel. They had a live band, which sent the music to most of the rooms, making sleeping nearly impossible. Though they did move our room, we still heard the band, who played until almost midnight. Having a bunch of wedding guests being loud all lover the hotel also didn't help. The staff agreed with my assessment, which was to either not have events at all or, if they do, block out the rooms from being rented since it is impossible to merge the hotel with an event space. it's just too small. Ultimately, they need to make a decision about who they are as a brand, event space or 4 star hotel. I'd pitch they choose hotel because that is what it really is."

"Although the room is a bit dated, the windows can be opened for ventilation, which almost completely eliminates any musty smells from the old facilities. The hotel tries its best to be perfect; as soon as you enter, it feels warm and welcoming, like a home away from home. The ambiance is great and quite stylish. Parking is very convenient. If your luggage is too heavy, I'd recommend getting a room on the first floor, otherwise, you'll have to carry it yourself. Breakfast is filling enough."

"Outstanding Experience to stay at this fantastic hotel! From the warm welcome at the door, to a friendly check in, super clean and cozy rooms with modern facilities and super comfortable beds to the Bar at night that offers delicious Cocktails and a great Whisky Selection - you are well taken care of! Just out the door you can reach the city wall and many small Cafe‘s and restaurants, as well as the train station. Valet Parking is 50£, a garage with roughly 35£ per night is just around the corner if you come by car. Would definitely visit again!"

"Expected more if I'm honest from the room, for what I paid. Convenient location Sweet and helpful staff Nice views Fairly quiet Booked a queen bed and got a double 😌 Breakfast options looked sorry for themselves, miniature pastries, tired fruit.. No fridge No Decaf drink options in room No coffee machine A unesecarily big TV, spend the money on some useful amenities like above mentioned- 4k monitor makes standard quality usual broadcasting look worse. Also no streaming apps available, and screen casting wouldn't work. AC temperature restricted to lowest 19°C, which wasn't really cool enough."

"The hotel is in a very good location, close to the station, and not far from York Minster and Butcher Street. It is very convenient if you take the train with luggage. The room is also very large, clean and tidy, and even the toilet is bigger than the bedroom. The service staff are also very good. Because we entered from the back door where Starbucks is located, we need to go down the stairs to the front desk and the elevator. The staff helped us with our luggage when they saw us. The only drawback is that our room has a strong body odor and the window in the room cannot be opened, which may be left by the previous guest."

"Hotel is situated right opposite Clifton tower and is conveniently located within. The city centre - walking distance to the Shambles and other attractions. The parking situation is problematic - although aware it is first come first served, there is nowhere available to park up and ask except the three spaces in front of the hotel and if taken, you end up circling the road for an absolutely age before a space becomes available. If no parking on site end up parking over the road on public car park which is inconvenient as keep having to work out when to renew. The cleanliness is a slight issue, we thought there was dust on surfaces but more likely to be cloth fibres from the cleaners but still don't expect shedding like this. Room was fine but did think bathroom was on the smaller side for a double deluxe room. Service in general was good - couldn't really fault."

"Lovely period hotel. When I arrived at the hotel no one was at reception which I found out was because poor Nadia was having to do everything. I had to come down later and inform her that I had parked my car in the car park (nb £14/day). The room was lovely big and clean. Do be aware though there is no lift and there are additional steps to get to the room and our room had 2 steps to get to the en-suite. The shower was massive.  There was no tea bags, and only 2 coffee pods with no explanation whether they were decaf or not. The tv remote would not switch the tv on or off. There were 2 bottles of water in the room but they needed to be paid for £2.50 each. For the price we paid for the hotel in advance too I feel we should have had more/better amenities in the room."