Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
GGuest UserVery elegant old-style villa, the breakfast is very rich and delicious, the stay is also very comfortable, and the cost performance is super high! York is very quiet, and the people I met along the way are very friendly. I couldn't swipe my card in the public toilet on Butcher Street, but a local brother saw that I swiped his card and let me in. Thank you for being such a good person! This time I traveled by myself, my English was terrible, but the experience was actually quite good, haha, I recommend everyone to stay and play~
GGuest UserWe were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance.
All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us.
Breakfast - from a menu with a good selection available and friendly service.
Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.
GGuest UserBeautiful hotel, staff so helpful, clean room very soft bed rooms have iron-hairdryer tea coffee & kitkat on arrival. Good breakfast choice.
GGuest UserExcellent stay here, great quiet location on the river within easy walking distance to York City centre. For the money the room was top notch big plus points being a great shower, kitchenette with fridge and the rooms own iron and board .
Staff also a pleasure to deal with, allowed us to store our luggage both before check in and after check out so we could enjoy some time in York.
Genuinely can't fault this place, and great value for money.
AAnonymous UserGood location, short walking distance into town. Room size is comfortable for two pax. Broken shower was not informed to us when checking in. Had to shower over the bath that had no showering curtain, this made the entire toilet wet and potentially slippery. It will also be inconvenient if someone is unable to climb in and out of a bath easily.
Towels were not provided, requested via the QR code. However, after waiting awhile, we had to go down to lobby to remind the staff of our request. It was then promptly addressed.
GGuest UserShort staffed at breakfast. At one point, there was no bread, no hot food, and no coffee. The staff were doing the best they could, but it just led to lost of complaints.
Every time we went past reception, someone was complaining about their room. Our room was fine but for an upgraded deluxe it needed some work. Very poor lighting, and the bathroom definitely needed a refresh. The location is great and we have stayed at this hotel before but previously much better.
SSteven DowsonBeautiful old pub located on the main road into York from the south. Car parking at the rear. Takes about twenty minutes to walk to the Minster and the route takes you past Clifford's Tower & The Shambles. The room was very clean & tidy, decorated simply & tastefully. Shower was hot and efficient. We slept well although we prefer a firmer bed. The pub is on a main road but it was quiet during the night & we weren't disturbed by visitors to the bar (we stayed on a Thursday). Good beer, I had a pint of Wainwright's Gold. Staff were very friendly and helpful, we would definitely stay again, much better to support a local business like this than the big brands. My wife is Chinese and wanted a Chinese breakfast, we found a place called Noodle Lane about ten minutes walk from the hotel, it was expensive but authentic.
AAnonymous UserWe stayed here a few years before and really enjoyed our stayed so booked to come back for our anniversary. We were in the opposite side of the building this time and it was still delightful. We really enjoyed the separation of the bathroom from the bedroom with a little study area. The place was starting to get a little run down however. There was no handle on the toilet, and one of the bathroom lights didn’t work. Toilet roll was paper thin and the lights above the bed were perfect height for hitting your head when getting in and out of bed. Other than that though he we enjoyed our stayed. The staff were very welcoming and helpful and the restaurant food was delicious.
Ddashv1llWe had a lovely stay at Diamonds Inn. We booked the Standard Suite, Ensuite 3-bed room which is located at the top floor of the building. A very quaint compact en-suite family room great for a group of friends or family. All basic amenities are there including towels, shampoo and shower gels. There’s also an electric water kettle, coffee/tea, hair dryer and a small fridge! Beds are soft and comfy. Walls are thin and may hear voices of other guests in the halls during the day but was not a major issue during our stay, mostly quiet after 10pm. Location is very convenient as its only a stones throw away from one of the famous wall entrances, a pub and restaurant across and York Minster. Host was lovely and friendly as well, called to ask if we can get an early check-in and was happy to accommodate us.