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9.0/10
Great
Jjoannie6206The hotel location is excellent. It's a 3-5 minute walk from the train station, and right next to the city walls – you can even see them from your room window! York Minster and Shambles are only about a 5-6 minute walk away. The staff are really friendly, and the facilities are quite new. The rooms are spacious, and the bathroom has a separate wet and dry area, which is a great design. I'll definitely stay here again on my next visit.
GGuest UserI've stayed at this hotel before and I will definitely be staying again. The location is ideal for me with easy access to the city centre either by walking, bus, or taxi. The rooms have always been very clean and a good size too. The buffet style breakfast is always superb and leisure facilities give you a chance to unwind in the pool, jacuzzi, sauna, and steam room.
The staff have always been pleasant, friendly, and polite.
5 stars from me!
GGuest UserThis hotel really exceeded expectations! The rooms are clean and tidy, warmly furnished, well-equipped, and very comfortable to live in. The service staff is very warm and thoughtful, and the details are handled well, making people feel at home. The location is also very convenient, it is very convenient to eat, drink and play around. The overall experience is very satisfactory, I will choose to stay here next time!
DDonnatheexplorerWhat a wonderful find. The location couldn't have been better, a short walk from the train station and very close to the centre of York. Saying this, the location was on a very quiet spot, perfect!
A welcome drink either alcoholic/non alcoholic was included within the cost of the booking and the reception staff were extremely welcoming.
The room itself was small but more than adequate and very, very clean. I would definitely stay here again.
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GGuest UserGreat hotel, close to the centre of town. Downside, it’s very noisy. Apartments in the next block over shouting / screaming at the top of their voices late at night.
Doors slam in rooms so everyone gets woken up when people go in / out.
Breakfast was poor. No fresh food put out the whole time I was there and nothing topped up even. No jam for toast!!
£17.99 for a spaghetti bolognaise was also steep but, more tasty than the breakfast.
GGuest UserA hotel that helps a colleague make a mistake. This family was good in all aspects of the evaluation and chose this family. The hotel's been making good comments. Nice position, too! Good recommendation!