Best Yuma Spa Hotels

I stayed at this hotel on January 29, 2022. We came for one day only and always try to reserve the room with the in room hot tub, which is one of the most expensive and difficult to get. The room was in HORRIBLE condition. The mattress looked like someone was murdered on it and they tried to bleach it out. The hot tub area was in terrible disrepair. (I have pictures of all of it). I found a bug in my bed, cracked lamp shades, etc. After seeing the room in this bad of shape, I decided to pull the sheets and was mortified by what I saw! Please understand, I work in the hotel industry and try never to complain too harshly. I have stayed at this property many times and have been loyal over the years. I was asked to send the photos to the manager, and she would contact me in the morning. Id did....she never did. Now I will be posting the photos on Yelp and Trip advisor, and I promise you It will not look good for the property, I know that I would never stay there if I saw these images. If you look at my history, I have been VERY loyal to Best Western over many years, you will also notice how my stays have declined over this past year. This is not how I would think a Diamond customer, or any customer for that reason should be treated.

The desk clerk was extremely friendly and informative. She made checking in a wonderful experience. We needed a TV guide and HDMI cord, and she got them to our room very quickly. We had breakfast at the hotel, and the food was good and hot. I appreciated the gloves there, as well as the masks. It let me know that COVID precautions were being addressed. I also had dinner at the hotel. My food was delicious, and Steven was an excellent wait person He was personable, cheerful, and got our food to us promptly. Even the housekeeping staff, said hello as they passed, and offered items that made our stay better. My overall impression of the hotel was impressive.

It’s nice for a quick trip. Tile in bathroom was broken, ice machine was broken, and the entire floor reeked of ****.

I will recommend this hotel and front desk lady was very kind help me with the breakfast.

Experience comfort and convenience at the Fairfield Inn & Suites Yuma. Our hotel in Yuma, AZ offers all the essentials to streamline your stay. Unwind in modern accommodations offering plush Marriott bedding, ergonomic workspaces, HDTVs with streaming capabilities and complimentary Wi-Fi. Begin your day with our free breakfast, and savor lunch and dinner at nearby spots like Penny's Diner and The Chile Pepper. Keep up with your fitness routine at our outdoor pool and 24-hour fitness center, or explore the Colorado River State Historic Park for outdoor recreation. Easily get to attractions like MCAS Yuma, Yuma Territorial State Historic Park, Yuma Proving Grounds, and West Wetlands Park. Our convenient location near Yuma Int'l Airport, with free shuttle service, makes us a top choice for group stays. Inquire about discounted group rates for bookings of 10 or more rooms. Whatever brings you to Yuma, enjoy your stay at the Fairfield Inn & Suites Yuma.