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Hotel Zaragoza Royal
3.7/515 Reviews

Hotel Zaragoza Royal

Centro Zaragoza|0.84km from Gran Via
Viaje de trabajo, dos personas en sendas habitaciones. Pernocto la noche del 12 al 13 de julio. Llevaba contratada habitación y desayuno. Dejé hecho el pago por adelantado al realizar el check-in el día 12. El hotel en sí, sin ser pésimo, está notoriamente por debajo de la media nacional de un 3 estrellas: se le ve antiguo, apagado, muy necesitado de pintura y redecoración. Lo mejor, las dimensiones y limpieza de las habitaciones y la amabilidad de la camarera de habitación y la corrección de la recepcionista de la tarde-noche. Lo menos acorde a la teórica calificación de 3 estrellas: el baño y sobre todo el comedor, desangelado, con un desayuno más bien pobre, y carente de atención, ya que alrededor de las 10 a.m. compartía camarero (uno solo) con la aledaña cafetería a la calle del establecimiento. Hasta ahí, más acorde con un hostal o con 1 estrella que con un teórico 3 estrellas, pero creo sinceramente que aceptable al precio de 62€ en el mes de julio. Lo insólito vino después: había quedado a la mañana siguiente con un cliente, al que cité en el hall del hotel. Mientras, decidí bajar a tomar un café (nunca desayuno; tampoco en esta ocasión) en el comedor. El café, horrendo, y de hecho lo dejé en la taza porque era imbebible debido a un intenso sabor salado (sic). Unos minutos después me dirijo a la recepción para entregar la tarjeta y formalizar el check out. Y ahí vino la afrenta a manos de la recepcionista que estaba en el mostrador esa mañana (distinta repito a la de la tarde anterior): esta señora me inquiere para que le diga si tengo algún gasto y, en particular, si he desayunado, porque me ha visto salir del comedor y en ese caso tengo que abonarle 10 euros del desayuno. Sorprendido, le digo que no, que tomé (intenté tomar mejor dicho) un café y nada más, y para mi asombro, sin apenas mirarme, con un gesto desagradable y malencarado, muestra sus dudas y me dice que da igual que no desayune si he accedido al comedor: se adeudan 10 euros. Yo me planto, y educadamente le ofrezco ir a preguntarle al camarero (error mío), ante lo cual se va caminando a toda prisa hacia la cafetería, conmigo detrás (segundo error de principiante mío, repito, que nunca debí aceptar esa actitud de esta persona tan maleducada), y cuando el camarero viene (un señor mayor con igual actitud que ella), ni me mira, y a ella le dice que no lo sabe, que él ”vio cosas” en la mesa del comedor. Ante mi negativa, rotunda, me cobra el café, 1,60€, que le pago en mano. Finalmente, cuando compruebo la reserva que hizo la empresa me confirman que incluía desayuno. Para mayor inri. No es tanto el error por su parte, impropio, como el trato, antipático y despótico, que esta señora se permitió exhibir. Nunca me pasó nada parecido, y en este hotel no me volverá a pasar.

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Top rated hotels in Zaragoza

Searching for hotels near Gran Via? Compare room rates and reviews to find your ideal stay.
Aparthotel Los Girasoles
4.3/533 Reviews
Old Town
I am a guest of your's. I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. It looks like a garden. I enjoy it. Then, foods are delicious and some of them are amazing. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe it that I must leave. I want to live here again if I come to this city again.Thank you.Sincerely yours a guest.
Ibis Styles Zaragoza Ramiro I
4.2/541 Reviews
Old Town
The hotel is clean, sanitary and comfortable. The rooms are relatively large. It takes about ten minutes to walk to the ancient city. There is a big supermarket opposite, and there are many places to eat nearby. The ancient city is relatively small and can be completed in about two hours. The hotel does not have a parking lot. There is a large public parking lot nearby. Also convenient
Zenit Don Yo
4/555 Reviews
Old Town
We were a night of walking through Zaragoza and as we already knew this hotel from other previous stays, we didn't want surprises. A central hotel, very close to the Plaza España and the whole centre of the Tubo and the Basilica, gave us for three people a very large room, with very comfortable beds and well equipped with regard to the washing machine. We don't eat at the hotel so we can't comment on this issue except for breakfast: for our taste quite well, very acceptable, sure more than one would miss some product but we neither eat much nor are too much ”sybaritas”. Therefore, no complaints about it. You do not have your own parking, if you come in the weekend you may be able to park on adjacent streets since the blue area is free (or was it before). In our case, as we came between weeks, this was not possible and we had to leave the car in the parking they have concerted a couple of streets, 5 minutes (to make a idea, pay € 15 for a whole day). In the end, it is a safe bet for us when we approach the city.
Ilunion Romareda
4.3/546 Reviews
Romareda
The hotel is in a residential area, close to Zaragoza University, 7 mins walk. I came for a conference; otherwise, I would have stayed at the city's historical site. The downtown is within 20 mins walking distance, and it is a smooth walk The room doesn't have a coffee machine, there is a coffee machine in the lobby, but it didn't work. The staff is helpful, and I could buy coffee from the kitchen. The staff doesn't speak English; however, they do their best to communicate. The room was so clean and the bed was comfortable. The walls are thin you can hear other people closing their doors or walking in the corridor. I enjoyed my stay at this hotel. If you are a vegan/vegetarian this area and I think Zaragoza in general is not vegan friendly. The historical site has some options but is not vegan.
Hotel Paris Centro
3.1/522 Reviews
Old Town
It was good ... but not phenomenal. The room was not ventilated nor with open windows. Towards a soaking heat, though the outdoor time was great. I asked for air conditioning, but they told me that it couldn't yet be activated ... I didn't understand anything. But as location is good.
Hotel Palafox
4.2/575 Reviews
Old Town
The breakfast is very good, the freshly squeezed orange juice is very good, the fruit bread and the local ham are also very good, the breakfast can get full marks, the hotel is an old hotel, so the facilities are still relatively old, the suites are not very spacious, but the lobby is very grand and the restaurant is good . The room is just average.

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