Hotel Continental

I originally booked a Double Room 1 Queen bed in Hotel continental (three-star hotel), but when I arrived at the hotel, I was assigned a room next door called Alphabel (two-star hotel), which was completely wrong. The employee claimed that Hotel Continental purchased Alphahubel. Since the room I reserved was no longer available, they arranged a room in Alphabel. Alphubel There are many stairs at the main entrance. There are no employees inside, the front desk is useless, and there is no restaurant open. The elevator is super old, the corridor lights are dim, the rooms are very old, 30 to 40 years old and have not been renovated. The most unacceptable thing is that the door lock is broken and cannot be locked at all.  As a result, I returned to Hotel Continental and argued with him, asking to cancel the reservation, get a refund, and temporarily book another hotel, which would cost more money and waste time. This arrangement is completely unacceptable. 

I lost a jacket here. I called it using Ctrip’s online phone number and got a quick response from the front desk. I found it and asked a friend to pick it up. The service was good and the price was right.

The front desk service is very good. It is right in the town. I took the train at 07:36 in the morning and left the hotel at 07:15. But the house was shaking a little. I thought it was an earthquake, but it turned out to be people walking downstairs or upstairs. startled

The room is small, not good value for money, close to the station

Very satisfied with a hotel, only: 1. Since it is in the middle of interlaken west and interlaken ost stations, you have to travel a long way to see the hotel first 2. The church is isolated, it will ring at night and in the morning, and the sound is recognized 🥺 3. There is no air-conditioning in the room, so it is a little bit hot. Lucky you have to open the window There are quite a lot of choices for breakfast, all the waiters can speak English, it feels much more friendly