Hetianwan Inn Reviews
Hetianwan Inn
Guanli Road (Pengjiapu Residential Community), Zhangjiajie, ChinaView Hotel Details
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1 night
Hetianwan Inn Guest Reviews
4.6/5
Very Good
388 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(388)
Positive reviews(383)
Reviews with photos/video(68)
Convenient location(48)
Great value for money(45)
Easy to get around(27)
Many dining options(15)
Well decorated(14)
Close to scenic area(14)
Perfect for kids(10)
Well designed(10)
Negative reviews(5)
Hannah Wye
Guestroom (Double bed)
Stayed in May 2024
Solo travelers
12 review
Outstanding
Posted on Jun 3, 2024
A very basic facilities but totally worth for this price. Many restaurant nearby, city bus station and main bus terminal is just walking distance. Water heater work a bit slow but totally is fine. Soundproof is a bit weak but still fine. Hotel owner is very helpful and friendly.
I had a very pleasant stay, overall is good.
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
Anonymous User
Guestroom (Double bed)
Stayed in Apr 2024
Couples
6 review
Outstanding
Posted on Apr 29, 2024
Super!
The hosts are very friendly and can help you organize your trip!
Great prices, great rooms, great location!
Keep up the good work :)
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
Lívia
Sunshine Room - Double Occupancy
Stayed in May 2024
Friends
2 review
Posted on May 30, 2024
Decent , cozy accommodation, close to the airport, cable car and bus station. Would be better if shower would be seppsrated though, otherwise it was nice, authentic.
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
Yunling
Guestroom (2 beds)
Stayed in Apr 2024
Family
5 review
Very Good
Posted on Apr 24, 2024
Very well priced hotel. It is pretty simple but has everything we needed for a rest after a long day on Tianmen Mountain. About 10 to 15 min walk to the cable car station in town. Staff helpful with early check in so we can leave our luggage in room before we went up the mountain.
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
Guest User
Sunshine Room - Double Occupancy
Stayed in Apr 2024
Friends
5 review
Amazing
Posted on Apr 8, 2024
The hotel is nice and have a good location. The bedroom is clean. Good hotel!
Response from Property: Customer satisfaction is our biggest pursuit. The location of the Inn is excellent. It is very close to the airport, train station and bus station. It takes a few minutes by car and about 12 minutes to walk to the Tianmen Mountain Glass Plank Road. The rooms of the Inn are clean and affordable. It has been widely praised by guests! Welcome you and your family and friends to come again! !
TeoCynthia
Guestroom (Double bed)
Stayed in Apr 2024
Solo travelers
3 review
Very Good
Posted on Apr 21, 2024
Nice host. Basic amenities are provided. Some rooms are beautiful
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
Minghe
Guestroom (Double bed)
Stayed in May 2024
Couples
23 review
Posted on May 7, 2024
Good location for visiting of Tianmen mountain.
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
Michal Haramul
Guestroom (2 beds)
Stayed in Jun 2023
Friends
3 review
Outstanding
Posted on Jul 1, 2023
Good service, friendly, clean room
NicoD
Guestroom (Double bed)
Stayed in Aug 2022
Solo travelers
8 review
Very Good
Posted on Aug 31, 2022
Very nice stay. The owner was very helpful and spoke a bit of English : he gave me tips on the roads to take throughout all the different parts of the park, wrote me down on a map the time required to hike each segment if I wanted to skip buses and cable cars, and help breakdown how I could tour it all in a loop.
As well, he also owns a restaurant next door that offers excellent Hunan cuisine ; English menu (not a red flag for once) where to pick up rustic regional dishes, all fresh products, tasty, served plenty and with friendly service too. Basically was glad to put back into delicious foods the money saved on the hotel nights :D
Back to the hotel, the room was spacious, amenities and decoration nice, and the bed was quite comfortable.
Response from Property: Customer satisfaction is our greatest pursuit. The location of the Inn is superior. The airport, train station, and bus station are very close. It takes a few minutes by car to go to the Tianmen Mountain Glass Walkway, and it takes about 12 minutes to walk. The rooms of the Inn are clean and affordable, and are widely praised by guests! Welcome you, your family and friends to come again! ! In addition, the self-operated Hetianyuan private kitchen is also complementary to the small inn (mainly Hunan cuisine and Tujia local cuisine) for guests to taste! (The inn provides airport pick-up and high-speed rail service from Zhangjiajie West at a fee of 35 yuan/time, advance reservation is required)
Julian
Guestroom (Double bed)
Stayed in Aug 2023
Friends
3 review
Outstanding
Posted on Sep 8, 2023
Very good
Amalya
Guestroom (Double bed)
Stayed in Jul 2021
Family
21 review
Posted on Sep 9, 2021
Everything was average. It seemed that in the front desk there were a little bot afraid of foreigners. Good location, convenient for one night.
Guest User
Sunshine Room - Double Occupancy
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 28, 2024
The room was very clean and the boss was very attentive! He also helped us plan the itinerary for Tianmen Mountain, which was great!
Original TextTranslated by Google
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
Guest User
Sunshine Room - Double Occupancy
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 25, 2024
The boss's service is very good, the room is clean and cost-effective. It is very close to Tianmen Mountain, and the scenery on the mountain is like a fairyland!
Original TextTranslated by Google
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 20, 2024
The room is clean and hygienic, the boss is always helpful and helpful, the service is good! The transportation is convenient! A satisfying stay!
Original TextTranslated by Google
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 20, 2024
Parking is available at the door. The owner is very good and took the initiative to carry our luggage. The inn is ancient and the rooms are clean. It is also convenient to eat breakfast and buy snacks and fruits around. It only takes two minutes to drive to Tianmen Mountain Cableway Station. This price is very cost-effective!
Original TextTranslated by Google
Response from Property: Customer satisfaction is our greatest pursuit. The inn is strategically located close to the airport, train station and bus station. It takes a few minutes by car and 12 minutes on foot to get to the Tianmen Mountain Glass Plank Road. The rooms in the inn are clean and the price is affordable. It has been widely praised by guests! Welcome you and your family and friends to visit again! !
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