To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(376)
Positive reviews(375)
Reviews with photos/video(192)
Delicious breakfast(94)
Loved the view(78)
Quiet & comfortable(43)
Well designed(24)
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Highly recommended(8)
Negative reviews(1)
gracestravel
Shiqu Mountain-View Family Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Nov 17, 2024
Very clean and well renovated place; about 1.3km from Zhangjiajie National Park. Downside is limited food options available around the establishment.
Parisa T
Liunian · Qigu Mountain-View Double Bed Room
Stayed in Oct 2024
Family
20 review
5.0/5
Outstanding
Posted on Oct 26, 2024
View of the Hotel was amazing. Hotel staff were so friendly and helpful. If you’re looking for a relaxing place for release the stress I suggest you to choose this hotel. A piece of Heaven
Alsakova
Huajian Starry Sky Terrace Double Bed Room
Stayed in Oct 2024
Couples
7 review
4.2/5
Very Good
Posted on Nov 9, 2024
The place is clean and spacious, well-equipped, with a large, comfortable bed, good linens, and nice pillows. However, the main downside was the lack of communication. The host didn’t greet us, and we didn’t receive any basic information about our stay, not even the breakfast time. We had to ask about everything ourselves, including transfer information. Throughout our stay, we felt totally confused. This isn’t our first time traveling in China, and even though we don’t speak Chinese and many hosts don’t speak English, communication has never been a problem before. Everyone except this host was very proactive. So, we were a bit disappointed because the homestay itself was actually quite nice.
6/7
Response from Property: Thank you for choosing Banpoli among many homestays. We are very sorry that we did not meet your expectations and disappointed you. We will try our best to improve our service for the questions you raised. Regarding the communication problem before check-in, we do not have your contact information because you are placing an online order. We can only contact us through you. Generally, there will be a text message reminder a few days before check-in. Regarding breakfast, netizens have displayed the time for breakfast. Generally, I am at the front desk in the morning, and I will ask every guest if they want to eat breakfast when they go downstairs? Regarding the problem you mentioned that makes you feel confused, I also want to say a few words for our homestay. The operation methods of each hotel homestay are different. My sister and I run our homestay together. We may not be the kind of passionate personality you said. Moreover, most of the guests we receive now will make some strategies before traveling, and they don’t like us to interfere too much, so we generally don’t ask too much. If guests ask us about travel, we will give some suggestions. My sister and I are not people who talk a lot. What we can do is that if guests have any needs, tell us, and we will try our best to provide you with services and help. We will pay attention to what you have mentioned in the future. Thank you for your reminder and wish you a happy life. Have fun in China.
MUQRIN MOHAMMED
Suyu Mountain-View Double Bed Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The place was very beautiful and the staff were all nice and worth a visit as it is close to the forest. The girls were nice and helped us with a problem with a taxi. She came all the way to take us back to the hotel, it took more than 45 minutes. Thanks for all staff
Guest User
Shiqu Mountain-View Family Room
Stayed in Sep 2024
Solo travelers
5 review
4.5/5
Great
Posted on Sep 14, 2024
It was a good experience with a very nice and unique service.
Amazing view on the mountain
However a little bit far from activities at night.
Ilan Odin D
Liunian · Qigu Mountain-View Double Bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Perfect stay for the zhangjiajie national park experience
xxxstasion
Fanhua Mountain-View Terrace Double Bed Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Outstanding in every aspect. Beautiful location, clean and cozy. Very friendly and helpful owners. Awesome breakfasts.
Guest User
Huajian Starry Sky Terrace Double Bed Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Banpoli Homestay is absolutely beautiful! The room is clean and well kept. The views are breathtaking!
The staff is very friendly and helpful.
vimin
Taoyao Mountain-View Double Bed Room
Stayed in Aug 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The bed was very comfortable, breakfast also nice. Quick check in and super friendly and helpful staff. Would stay here again if I get the chance
CYChina
Huajian Starry Sky Terrace Double Bed Room
Stayed in Jul 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jul 22, 2024
The service was great here and having breakfast in the terrace outside was so cute. They look after you really well and can help drive you to nearby restaurants or to Zhangjiajie National Park South entrance. The bathtub was leaking so we had to use a plastic bath sheet. There are buildings at the bottom of the valley in the view but if you lay down in bed/look at the mountains from a different angle, you can’t see them.
JSWL
Suyu Mountain-View Double Bed Room
Stayed in May 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 15, 2024
This place is simply AMAZING! I had never stayed in an accommodation that I love every single aspect about it. The view from the room is no doubt stunning (you will wake up every single morning with a smile), bed is superrrrrr comfortable, room cleanliness is superb (they clean your room every single day & it is so clean you could hardly spot any strand of hair), staff are all super friendly and hospitable. Daily breakfast is extremely hearty and warm as it is cooked individually by a granny (feels so homely =‘)), and is a complete set (soy bean drink, hard boil egg, 2 single sides, fruits). The only downside about this place is that it is a 20-30 mins ride away from all the attractions, but that is just ONE thing that stops them from being a PERFECT accommodation, so.. not a major issue at all. Definitely recommend this place! Book NOW, you wont regret!
Response from Property: Thank you for your affirmation of our homestay. Every compliment from you is the motivation for our efforts!
Our Banpoli is located on a hillside outside the south gate of the forest park, about a five-minute drive from the south gate. The environment around the homestay is quiet, and there is a mountain opposite, which is suitable for guests who want a quieter stay. Relatively speaking, our side is not as lively and prosperous as the east gate.
The boss lady wants to explain every day that our homestay is small in size and is not equipped with an elevator. The highest floor is the fourth floor. Although we will help with the luggage, you still need to walk back to the room. If you mind this, you must consider it carefully.
Finally, I wish you a happy life and everything goes well!
Koren
Liunian · Qigu Mountain-View Double Bed Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 7, 2024
Beautiful place to stay in Zhangjiajie. Service from the owner and her family was impeccable. Highly recommended!!
Response from Property: 感謝親親對我們民宿的肯定,你們的每一個讚美都是我們努力進行的動力! 我們半坡裏是位於森林公園南門外的一個半山腰上,距離南門大約五分鐘的車程。民宿周圍環境清悠的,對面就是山,適合想要安靜一點的客人們。相對而言,我們這邊就沒有東門那邊那麼的熱鬧繁華啦。 老闆娘每天都想説明一下,咱們民宿體量較小,沒有配備電梯,最高的樓層是四樓,雖然我們會幫忙搬行李,但是還需要各位家人們步行回房間,介意這個家人們一定要好好考慮呦。 最後祝生活愉快快,一切順遂!
Guest User
Huajian Starry Sky Terrace Double Bed Room
Stayed in Oct 2024
Couples
9 review
4.2/5
Very Good
Posted on Dec 3, 2024
Very cute place to stay with breakfast provided. The owner is so nice, they offered to drop us at the nearest gate of Zhangjiajie National Forest Park.
Lea1212
Liunian · Qigu Mountain-View Double Bed Room
Stayed in Oct 2024
Couples
2 review
4.5/5
Great
Posted on Nov 1, 2024
The rooms and reception are very tasteful and spotlessly clean. Our room was spacious and had everything we would need. Breakfasts (we ate on the terrace) were simple Asian style, but more than enough. There was a kettle in the room, but no teabags or coffee. Bathroom and shower was exceptional. Location was a little out of the way, but walkable and the aspect made up for the little extra walking. We walked to the entrance to the south gate of Zhangjiajie park, 1.8 kms. Local Chinese restaurants 500m away. Aspect was lovely. Reception young lady very quiet.
Response from Property: First of all, thank you for your recognition of us. Our B&B is located on a mountainside outside the south gate of the Forest Park. The surrounding environment is peaceful and 1.8 kilometers away from the south gate. If you need to go to the South Gate, you can consult the front desk and arrange a car to take you to the South Gate. The B&B is run by my sister and I. Neither of us are talkative people. If you need any additional services, you can ask for them. If we can do it, we will try our best to accommodate it. Regarding tea bags and coffee, every B&B and hotel has different business models. The items provided in the room are shown on the web page. The B&B is on the side of a mountain and is relatively humid. There are no tea bags in the room on the first floor. There is tea at the tea table that you can take by yourself. Coffee can be provided at the front desk. If you need it, you can tell us at any time. Finally, I wish you a pleasant journey in China.
Guest User
Liunian · Qigu Mountain-View Double Bed Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Apr 24, 2024
The room and view is really great , everything is new , service is great too , i request to change the blanket type and they change it when i go out same day , appreciated
Facility in the room is great but the toilet flush too loud , the dimension of facility in bath room is set for small person(asia)
location quite far to walk to supermarket but they can take you there via car
Overall is great , will recommend other to stay here