Jiuqi Zhangjiajie Shanyin Art Hotel (Tianmenshan National Forest Park) Reviews

The area are a bit run down, and the owner is a really kind lady but cannot speak english. A bit hard to find and between small lane. The room is not really 25m2 which is a bit small from what we expected. As we arrived in late October, the room is kind of cold without turning the ac on. Towels were changed and rubbish thrown out daily. Unlimited water bottles are provided by the owner. The lobby is not clean and messy, which can be improved but the owner is really kind, even try to help carry our heavy luggage upstairs. The laundry provided is a top load washing machine used by the hotel for their laundry and needs to be air dried, no drier. To get to the Tianmen Cableway is actually almost 20 minutes walk, 15 if you walk fast. Overall, you get what you paid for. I would suggest to spend a little bit more if you can and get a little bit of better hotel which are abundant near the area.

The worker, owner and his mother were super friendly and helpful. The small village style inn is located within walking distance from the Tianmen Mountain cable carts station. We would stay again.

The host was very kind and helpful and speaks English. He helped us get tickets for tianmen mountains and hallelujah mountains. He gave us directions on how to get there and even got us taxis. He took us on our way back to the airport. There was free water at the hotel. It is close to the airport. I would definitely recommend 10/10

thanks a lot to the wonderful staff of the hotel!! Such friendly and nice people! The hotel is clean, comfortable and very close to the Tianmenshan /Heaven‘s gate cable station and close to the railway and bus station. We received a room upgrade and the staff helped us with everything, trip recommendations and more. We highly recommend!

We lived in this hotel with friends for five days, and everything was wonderful! The staff is very welcoming and friendly. Every time we needed something, they helped us quickly. The rooms are neat, clean, there is free water. The air conditioners also work well and heat up quickly.☺️ The location of the hotel is also very good, close to the city's attractions, as well as close to the cable cars for the ascent to Tianmen Mountain. Also at the reception the man could speak English, so this simplified communication. He recommended interesting places to visit, and also helped us get cheaper tickets for some attractions! My friends and I were very pleased, as the location-price-service ratio was excellent! Definitely recommend! 🤩 我们和朋友在这家酒店住了五天，一切都很美好！员工非常热情友好。每当我们需要帮助时，他们总是迅速提供帮助。房间整洁干净，还提供免费水。空调也运作良好，很快就能取得温暖。☺️ 酒店的位置也很好，靠近城市的景点，同时也靠近乘坐缆车前往天门山的地方。前台的工作人员能够说英语，这让沟通变得更加简便。他推荐了一些有趣的地方参观，还帮助我们购买了一些景点的优惠门票！ 我和我的朋友们非常满意，因为酒店的地理位置、价格和服务比例都非常出色！强烈推荐！🤩

I stayed at this hotel for 2 nights and it was very pleasant I will definitely come back again . The room was clean and the staff helped me plan my itinerary . The gentlemen host could speak English well and was able to cater to all my needs . The location is very close to the Tianmen Mountain cable car and bus station and it’s convenient to walk there . I enjoyed my stay !

Rooms are neat and night shop in front of the hotel . Name in the trip.com and real name in the board are different. When I search in the map it show different place. My DIDI drive go to hotel and enquiry about and Mr.Lee Happy welcome me. Price changes 50% from I booked . You can stay with family so safe. I love it . I do install biadu map to search correct location.

The host and his mother were amazing! Very friendly and kind. The hotel is pretty new and nearby the central busstation. From the hotel just 10 minutes by taxi. We will stay again if we can comeback. We recommend the hotel! He also helped us to book a taxi early in the morning.

This hotel is very simple but has everything you need. Great value for money. The owner is extremely nice and helpful. It is in a good location if you want to visit Tianmenshan and there are many restaurants nearby. Would stay here again!

Nice place to stay. Very clean and cozy. Near the cable car station and airport. Lots of restaurants around. Highly recommended. Mr. Lee is very friendly and helpful. He helped me to plan my visit to Tianmen Mountain. I’ll come back again.

Very great and friendly service

Great service, the host organised taxis, trips, and also gave great advice for COVID testing sites.

There is an airport pick-up service, which is good. I was worried that I would encounter a black car without a meter on the late flight, but I was worried too much. The boss also repeatedly warned me not to be fooled by the local tour group. For a free travel, the location of the store is also OK. It is convenient to go to Wulingyuan and Tianmen Mountain.

The hotel is small and exquisite, I like its style very much, and the location is also very good. It is very convenient to visit Zhangjiajie Tianmen Mountain, Forest Park, and the Grand Canyon. The room is clean and comfortable, and it is very quiet to sleep at night. The boss's service is great, and I will stay here again next time!