Hotels Near Xiahuayuanbei Railway Station in Zhangjiakou

I went camping on the Bashang grassland with my boyfriend and took a rest in Zhangjiakou halfway. I found this fairy hotel on Ctrip. Exceeded expectations and the service was superb. The little girl at the front desk, Bella, not only talked to us about some of the characteristics of the Bashang tour, but also came to help us store the fresh food we brought at any time in the hotel refrigerator, which saved a lot of things and let us stay in a strange city. I don't feel lonely either. In addition, a hotel with superb wine service is very new. It is said that it hasn't been long since the renovation, and the choice of home furnishings is very careful. The solid wood furniture, the owner is also a bloodbath, and it is worth 5 stars. In addition, praise the bed and small sofa are very comfortable, it is a wonderful experience, next time you come to Zhangjiakou will stay here!

Facilities: The facilities are very new, the sofa, bed, TV, electric heater, kitchen and other configurations are very good, especially comfortable! ! Hygiene: Very clean! Environment: It is high in the town, with good scenery and good location. You can see the beautiful scenery from the balcony Service: The service at the front desk is very professional, check-in and check-out are fast, and the attitude is very good. The attitude of other service staff is also very good Breakfast: It is really rich Single hot soup ticket in the store: It is very comfortable and very clean

Good stay. Trainee Shirley was particularly helpful. Some noisy dogs overnight, but that's the owner's fault, not the hotel's.

I can imagine that they have had the hardware ready for the Beijing Olympics back in 2022; but it was surprising how fast things now feel ”worn”. That's really too bad. Towers can still have the smell of tard from cigarettes which again is too bad. Meanwhile, it's a nice touch to also give lift tickets but the fact that you need to have the front desk signed voucher to go over to the ski school next desk (not next door) to provide the ticket card is a bit weird and troublesome for customers. Yes, I get it, it's really two organizations and the vouchers are the controls/ receipts. But you can actually get the ticket card deposit refund all done at the front desk means that the systems are connected. Hence, the logistics is not really set up with the customer experience in mind which is really a shame. Enough with the areas which can potentially enhance above. Here are the brilliant parts and the reason why you may want to come back to the hotel. It's the people. We were bothered by the logistics (as you can see) and during breakfast time, we also hear there is another family bothered by some hardware issue the night before; but the staff really took seriousness in resolving the problems. In addition, my wife was sick in one of the nights; congee was not on the lunch and dinner manual, but the staff and cook were willing to trouble themselves to make the congee (and I can tell you that I have been at 5 stars hotels before and when they say no congee on the manual -- those hotels will just stick with that answer) --＞ in this AI-driven, RPA-strived and customer centric-talking atmosphere nowadays, it's refreshing if not heart-felt to really experience hotel staff who show care for its customers. This is where the Excellent rating for Service comes from. Keep up the human-side of the hospitality business --＞ it's always about the people and how your guests feel they are treated, that's how you make them come back and make a profit --＞ not robotics ! I don't like to waste time writing reviews (but I am a writer in earlier years), and I am having a soar throat. But I would recommend to hotel to any guests who wants to feel being being taken care of.

The hotel is really clean and the services are up to par. My friend and I got executive lounge and it took forever for them to check up in because we were foreigners. When we were finally checked it. We decided to stay longer as we were impressed with the cleanliness and amenities of the space, but we were declined at the front desk with the excuse of my friend passport is with the immigration and she only had a visa sleep so they can’t allow us stay in their hotel longer. And they kept calling our room asking for our school’s name in chines, our home address. So many frustrating personal questions. But aside from that, they were really friendly and the place was nice, the breakfast was great as well

Clean and comfortable room, very nice stay, breakfast is OK, but breakfast restaurant a bit too cold. Will stay again if travelling to Zhangjiakoy

The room is large, clean and odorless! The mattress is a little soft, and guests with lumbar disc herniation use it, which makes the waist uncomfortable! The breakfast is average. The hotel is in a good location, on the Qingshui River, and the night view is beautiful!

Facilities: Good rooms, good parent-child facilities, and all kinds of slippers and toothbrushes for children are very complete Because the hotel is in an excellent location, the parking space at the door is also relatively good. It is between the ski resort and the lobby. The boards do not need to be brought into the building. They are stuck in the car after blowing every day Sanitation: It is quite clean and there are no major flaws Service: The paid parent-child park is not bad. If the children are older, they can be stuffed in. Hotel guests can get a discount Service: The breakfast is relatively poor. There are many varieties but the quality is relatively low, and the efficiency of tidying up the table is not high.

We had a wonderful stay and enjoyed skiing. The slopes are well prepared and easy to ski. We enjoyed CNY at the hotel and also the F&B Arrangement did meet our expectations - even though we are European. I would like to mention that the staff was very helpful - especially Hannah (Front office) and also both the F &B Manager and Housekeeping Manager made sure we were well looked after and all three spoke very good English. Thank you very much and we will visit again.