Banyueshan Spa Hotel

Banyueshan Spa Hotel Reviews

Banyueshan Spa Hotel

Linxi Village, Zhangzhou, ChinaView Hotel Details
Banyueshan Spa Hotel
Banyueshan Spa HotelBanyueshan Spa HotelBanyueshan Spa Hotel
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Banyueshan Spa Hotel Guest Reviews

4.5/5
Great
641 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(641)
Positive reviews(605)
Reviews with photos/video(209)
Classy environment(170)
Relaxing hot springs(145)
Friendly front desk staff(41)
Perfect for families(25)
Great air circulation(25)
Offers pick-up/drop-offs(20)
Tasty food(18)
Has rooms for families(7)
Negative reviews(36)
Shawna
Deluxe Room (Double bed) (Soaking tub)
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 22, 2023
i love the resort, everything is so beautiful, the staff members provide you with high level service. They are extremely professional and at the same time they are down-to-earth. 特别是 小林 她的服务特别知道
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Solo travelers
10 review
3.5/5
Posted on Mar 10, 2024
Isolated location and quite impossible to get DIDI to go to nearby restaurants which are far and few near the resort. Many nice small onsen pools with various temperature to suit different guests needs, nice lobby but room was small, old and EXTREMELY dim. Windows were opened when I checked in, Beware of mosquitoes! Staff are friendly and great, though they employ many students part timers.
Stuart Teo
Superior Room (2 beds)
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Mar 7, 2024
We visited in early March after the Spring Festival. Kids are back in school and adults are back at work so it is a lull period. The environment is excellent, a perfect getaway from city life. Due to the fact that there were few visitors at this, not all pools were filled up but we had the pools to ourselves. The SPA experience was good, very reasonably priced. Breakfast was surprisingly nice, maybe because I just like the Southern Min noodles.................. I'll be back.
Guest User
Garden Room
Stayed in Dec 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Feb 11, 2024
Great place, would be better if I booked the stay infront of the hotspring
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Friends
6 review
5.0/5
Outstanding
Posted on Jan 3, 2024
不错还可以aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Guest User
Guestroom (Double bed)
Stayed in Jan 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 16, 2023
They are very kind and provided good service. I recommend this hotel.
Response from Property: Thank you for your support and love to the Half Moon Mountain Hot Spring Hotel, we will make continuous efforts to do better, looking forward to your visit again!
Olena
Guestroom (Double bed)
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Amazing hotel amazing everything
Response from Property: The hotel has an endless primeval forest, surrounded by lush forest vegetation, full of negative ions so that each guest can experience the healthiest lifestyle. There is no bright neon of the city, and there is no endless traffic, there is just a quiet rhyme away from all the noise and worldly. Looking forward to your visit again!
Guest User
Superior Room (2 beds)
Stayed in Jan 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 11, 2022
Beautiful place and location. Hot springs are very clean and well maintained. Nice pools with massage showers. Service is great . Staff keeps facility in good condition. Hotel is comfy and beds are amazing. Xue ,front desk manager is very caring and helped us with everything we need. Arranged transportations etc. She was avaliable 24/7 ,answered any questions. It is very convenient for foreigners . Beautiful place. We will be back for sure!
6/9
Response from Property: Dear guests, thank you for your recognition of us, we will share your comments with our team, looking forward to your visit again.
Roger_xm
Guestroom (Double bed)
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 15, 2024
The room is very good, suitable for everyone to stay in, the hygiene is ok, the environment is very good, the service quality is good, the room facilities are ok, in short, the Half Moon Mountain Hot Spring is very good, it is a good choice 👍
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Wanerbei,zouqi
Hot Spring Room (2 beds) (Soaking tub)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 1, 2024
The stay was very comfortable. The room was quite large. There were not many dining options nearby if you ordered food. The pool was very clean and the layout was warm and romantic. The fruit was also very sweet. It would be perfect if you could take another portion of such sweet fruit with you when you check out.
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6/8
Response from Property: Dear guest, hello! I am overjoyed to see your continuous praise for Banyue Mountain. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. We look forward to your visit again!
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Family
20 review
4.7/5
Amazing
Posted on Apr 6, 2024
The small compar**ent in the twin room made the children very happy, a completely fresh experience. The fish therapy project in the hot spring area gives your children a deep experience. Service: Very good, whether it is the parking lot, front desk, restaurant or hot spring area staff, without exception, they can greet politely with a smile, actively ask about needs, and answer questions enthusiastically. Bath towels and tea are also in sufficient supply next to the hot spring pool. Hygiene: Meets the requirements, except that the bath towels in the hot spring pool have a little odor (but considering the recent continuous rainy days, it is relatively humid, which is understandable) Environment: Very good, the resort villa is quite large, the air is also very good, and I like the feeling of sitting by the floor-to-ceiling window at breakfast. Facilities: The hotel lobby, hot spring area, and dining area are all good, the room decoration style is relatively refreshing, and there is a washing machine, but the washing powder needs to be asked for separately from the front desk, which is not very humane. In addition, the quality of toiletries is very average, especially toothbrushes and shampoos, which are of poor quality. Although it is marked as a two-in-one shampoo, I couldn't even comb my hair after washing it. It was dry and astringent. I strongly recommend that the hotel improve its disposable toiletries. Summary: The resort can be regarded as one of the few high-standard places in Xiamen, Zhangzhou and Quanzhou where you can take your family or friends on vacation. I will go there again next time and recommend it to relatives and friends. But you must bring your own toiletries.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your kind words about your stay at Half Moon Mountain Hot Spring Hotel. It is a pleasure to hear your positive comments about our work. I will share your comments with our team. We have been working tirelessly to improve the quality of our services, and I believe this feedback will be a great encouragement to all of our staff. Thank you again for sharing your experience with us, and we sincerely hope that your next visit will be as pleasant as the previous one. A masterpiece of nature, all in Half Moon Mountain, and we look forward to seeing you again.
Guest User
Deluxe Room (2 beds) (Soaking tub)
Stayed in Apr 2024
Family
12 review
4.5/5
Great
Posted on Apr 8, 2024
An old castle on the top of a mountain. The bedside table between the twin beds is fixed. There is no elevator. The service is very good. The breakfast needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay. The hotel attaches great importance to your opinions and feedback. Regarding the issues you mentioned, we have informed the management depar**ent in a timely manner. We sincerely look forward to your visit again and wish you a happy life and a happy family!
LUICK
Family Friendly Suite
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The hotel service is very down-to-earth and the environment is also very good. I like the quality of the strontium-containing hot spring water here. Xiao Huang at the front desk and Xiao Lian from the park are very nice and very welcoming.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am overjoyed to see your continuous praise for Banyue Mountain. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. We look forward to your visit again!
Guest User
Deluxe Room (Double bed) (Soaking tub)
Stayed in Mar 2024
Family
12 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The hotel staff is simple and enthusiastic, considerate, smiling, and has an excellent service attitude. The hotel has beautiful scenery, clean and quiet. After checking in, you can soak in the hot spring and have a good sleep. The breakfast is rich and the parking is convenient. It is worth recommending 👍
Original TextTranslated by Google
Response from Property: Dear, your satisfaction is the greatest encouragement to us! We look forward to your visit again and wish you and your family a happy life!
Guest User
Garden Room
Stayed in Feb 2024
Friends
1 review
4.5/5
Great
Posted on Feb 27, 2024
The garden room has a good environment, good sanitary environment, and good service! However, a few suggestions: 1. A landscape light can be added to the garden room courtyard seat at night (too dark at night). 2. Hot springs consume a lot of water, so you can sell some freshly squeezed juice. 3. It is recommended to put an extra set of bath towels in the hot spring room, as there is a large demand for dry towels when taking a hot spring bath. 4. The sea of ​​flowers has shrunk greatly. It should be very easy to landscape the sea of ​​flowers in Zhangzhou. Plant some local flowers that often come to Zhangzhou. There are abundant local professional flower farmers.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Banyueshan Hot Spring Hotel and giving us valuable suggestions for improvement despite your busy schedule. Our hotel has a snack bar in the hot spring park that sells freshly squeezed juices. You can contact us to replenish clean bath towels and towels in the room after use. We have left your valuable suggestions and will formulate an improvement plan as soon as possible. We look forward to meeting you again in the near future. I wish you a happy life!