Xi'an Deluxe Hotel (Zhengzhou Shangdu Ruins Museum) Guest Reviews
4.7/5
Outstanding
648 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(648)
Positive reviews(639)
Reviews with photos/video(125)
Classy environment(86)
Friendly front desk staff(59)
Awesome amenities(55)
Easy to get around(43)
Delicious breakfast(38)
Close to metro(14)
Well decorated(11)
Well designed(11)
Negative reviews(9)
Aristote
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Aug 2024
Business travelers
22 review
4.7/5
Amazing
Posted on Aug 13, 2024
The price is worth it, location is good depending on which area you are willing and actually conducting your business. It’s clean, service are wonderful, comprehensive and very friendly. Totally recommendable. Thanks
Response from Property: Hello, thank you very much for your support and recognition of our hotel in all aspects. It is an honor for our hotel, and it also provides us with great motivation to innovate and improve in our future services. Thank you again for your affirmation of the hotel. I look forward to your coming again and wish you a happy life.
Ali Khalefa
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Aug 2023
Business travelers
49 review
5.0/5
Outstanding
Posted on Aug 25, 2023
Very new clean place and as always in China the people so nice and kind
It’s new comfortable hotel with all needed facilities
6/11
Response from Property: Dear guest, hello! It seems that you are also a "urban upstart" with requirements for quality of life and details! It's really fate to meet you at the Wenmiao Subway Store in Xi'an Deluxe Zhengzhou. Xi'an Deluxe Hotel is a French style elegant boutique business hotel created for the pursuit of revered and socially settled urban upstarts. To allow more people to taste the "French" lifestyle of the upstart, art and life are linked here. Looking forward to your visit again!
Kitti PIRIYAWAT
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Good services and resonable price
Clean and modernise room
Response from Property: Dear guest, hello! It seems that you are also a "urban upstart" with requirements for quality of life and details! It's really fate to meet you at the Wenmiao Subway Store in Xi'an Deluxe Zhengzhou. Xi'an Deluxe Hotel is a French style elegant boutique business hotel created for the pursuit of revered and socially settled urban upstarts. To allow more people to taste the "French" lifestyle of the upstart, art and life are linked here. Looking forward to your visit again!
Guest User
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Jun 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jun 29, 2023
They helped me do the laundry - very nice!
Response from Property: Dear guests, it's an honour to help you. This is what we should do. Thank you very much for your recognition and praise. Looking forward to your next visit.
Guest User
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Nov 2023
Solo travelers
51 review
5.0/5
Outstanding
Posted on Nov 14, 2023
So far ok, quite nice
Response from Property: Thank you for your praise, your recognition is our greatest honor, but also give us a great motivation, let us continue to improve in the future service, innovation, looking forward to your visit again, we will be happy to serve you
Zixiaochenxi
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Aug 2023
Travel with friends
29 review
2.2/5
Posted on Aug 9, 2023
I rarely write negative reviews, but this hotel made my stay very unpleasant. In terms of hardware, it's okay except that it's smaller, but in terms of service... I don't want to come here anymore anyway.
To be honest, if this hotel cost 100+ yuan a night, I would be very satisfied with this performance. But as a 240+ Ctrip three-star hotel, I think it is really rubbish.
After staying there twice, I discovered that this hotel is exactly the same as the Four Seasons Hotel, but they have two names and different price points to deceive consumers. No matter what price you book, the rooms in this hotel are exactly the same, with only one room type. I thought of a joke that can be applied here: What is the difference between a room worth 200 and a room worth 300? The difference is that some people are willing to give 200, and some are willing to give 300.
The service attitude of the hotel is also very poor. Although they said they gave yogurt as a welcome gift, they only gave one box of yogurt for two people. If you ask for another box, they won't give you anything. Just the kind of yogurt in the picture costs only one yuan. What should I care about when it comes to money? I can’t figure it out.
In addition, this hotel will "give away" a 20 yuan voucher for the barbecue restaurant next to it. Of course, the wool must be from the sheep, otherwise why would the room fee be so expensive? This barbecue restaurant is also very rubbish. I ordered a few skewers of mutton. I waited for 40 minutes for the skewers and they still didn't come. I thought it was already past 12 o'clock in the middle of the night. I couldn't eat at this late hour, so I had no choice but to leave.
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Response from Property: Dear guest: First of all, thank you for your valuable opinions on the hotel. 1. The Deluxe king bed you booked is located at the elevator entrance. For a better stay experience, the front desk has upgraded you to a business king bed room for free. 2. Our hotel has multiple room types, the difference lies in the location. 3. One piece of welcome fruit is given to each room. The front desk also explained to you last night that if there is extra fruit, it will definitely be given to you. 4. The vouchers for the barbecue restaurant are given free of charge without any amount limit. Yours, you have already taken up half an hour in ordering food. Thank you again for taking the time to write such a long review, and welcome you to stay again to experience different room types.
mdjcz
Smart Room (2 beds)
Stayed in Jun 2023
Other
9 review
5.0/5
Outstanding
Posted on Jun 23, 2023
There are welcome fruits. The location of the hotel is close to the ruins park. I feel that I happened to see a scenic spot. Some of them are still under construction, but the living environment is quite quiet and I feel unaffected. It is suitable for walking after dinner. The rooms are well-equipped and smart. The smart voice assistant "Xiaoxi" is average, and she can't listen to or understand instructions. The receptionist Xiaowen at the front desk helped to deal with the order problem.
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Response from Property: Near the hotel are not only the Museum of Shang Dynasty Relics, but also the Confucian Temple and the Temple of the City God. In addition, the hotel is located in the old city area, and there are many delicious foods nearby, such as the old Chenggen barbecue lobster, Kyoto Lao Caiji, authentic stewed noodles and mutton soup, etc.
Guest User
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 25, 2023
The hotel service is also very good, and the rooms are very smart, the curtains are still automatic, the service staff must praise, I forgot my earphones in the hotel, the front desk even called to help me mail it to me, the front desk service is very thoughtful, I went to the store It will pour water, the parking lot is also very large, it is convenient to park, the sound insulation is also very good, and the surrounding traffic is also convenient
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your interest in Xana Deluxe Hotel Zhengzhou Shangcheng Road Confucian Temple Subway Station Branch! Your praise is the driving force for us to move forward, and all employees are very happy. To tell you the truth, in addition to new decoration and new equipment, we are also a French-style elegant hotel loved by urban upstarts. High-quality experience, just to give you high-end pampering. We will make persistent efforts to welcome every guest with high-quality service, and look forward to meeting the most unique you again!
Wbiechaowoshuijue
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Apr 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 19, 2023
The spring is warm and the flowers are blooming. In April, it is the first choice hotel for spring outings. The location of the hotel is super good, travel is very convenient, has its own independent parking lot, parking is very convenient. There is a big shopping mall on the right when you go out of the hotel, and the snack street on the left. It is very close to the Confucian Temple subway station. There are many places to visit nearby, such as Chenghuang Temple, Shangdu cultural sites and so on. The whole hall is full of atmosphere, with elegant light music and super nice fragrance, the atmosphere is full. The most important thing is that the lady at the front desk has a beautiful heart, a kind heart, and a super good service attitude. She is very enthusiastic and patient. Like it, I like the overall design and layout of the room. It is clean and hygienic. The facilities are well-matched and complete. The overall feeling is super comfortable, and the stay is super comfortable and warm. The breakfast is also very rich, fruits, hot dishes, spicy soup, and fried dough sticks taste very good. The breakfast is great, like it.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for such a detailed full-score praise and recommendation. You can take the time to write so many words of evaluation. We have properly received your sincere love! "French elegance, high-end pampering" is our service tenet. We hope that we will use bright smiles, considerate services, and a relaxed environment. Xi'an Deluxe Hotel Zhengzhou Shangcheng Road Confucian Temple Subway Station Branch is located in a prosperous business area and has an excellent geographical location. , to facilitate your travel. At the same time, there are many city attractions, shopping malls, gourmet restaurants, etc. around the hotel, which is your choice for business trips, travel, and rest. Looking forward to your next visit!
Guest User
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Mar 2023
Other
2 review
5.0/5
Outstanding
Posted on Apr 2, 2023
I made a reservation for a friend, and my friends all praised the hotel as very good, and I even took pictures of their breakfast. The hotel environment is very good, the hotel is pretty good, the room facilities are also good, the room is big and comfortable, the hotel room is quite big, the room is good, The floor-to-ceiling windows have a wide view and good lighting. There are quite a lot of parking lots. The six types of pillows are all good for sleeping, and the sleep is very sound. This bed is not ordinary comfortable, it is very good! Super cost-effective, free parking lot, worth it
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6/9
Response from Property: Dear guest, hello! Thank you for the recognition of Xana Deluxe Hotel Zhengzhou Shangcheng Road Confucian Temple Subway Station. All our staff are full of warmth when they see your 5-point praise! The breakfast at Xi'an Deluxe Hotel uses seasonal fresh and healthy ingredients, and serves 52 different varieties every day, ranging from Chinese to Western, from staple foods to fruits, from hot drinks to cold drinks, everything is available. Remember to come back often, our chefs still have many specialty dishes waiting for you!
Guest User
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Mar 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 1, 2023
The room is hygienic and clean, and the whole house has a good intelligent experience. It is close to the subway entrance and the Zijingshan business district. Shopping is very convenient, and the little robot that delivers items is very cute.
Original TextTranslated by Google
Response from Property: To get your recognition of Xixi, the excitement is beyond words, and it is hard to find a bosom friend in the mountains and rivers. We use better and more practical things for your use experience. It is warm and stress-free, and it is not flashy. On the road of service, with your support, we will go further and further. Your good opinion of us is the greatest affirmation and encouragement to us. Here, Xi'an deluxe Zhengzhou Confucian Temple Subway Store welcomes you again!
Guest User
Business Smart Room (2 beds)
Stayed in Mar 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 27, 2023
Newly opened, very clean, nice environment, convenient transportation, I will stay again next time, great!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Xi'an Deluxe Hotel xx, we are very glad to bring you a satisfactory stay experience! Xi'an Deluxe Hotel is a French-style elegant boutique business hotel built for the upstarts in the city who pursue respect and have social deposits. Combined with the concept of one store, one design, Xi'an Deluxe will provide different guests with a space in line with the urban upstart lifestyle. At the same time, we have introduced one-on-one butler customized itinerary services in star-rated hotels, established a private travel space, and guaranteed that customers can spend their private time freely and without interruption. Xi'an Deluxe is a venue that transcends the hotel accommodation experience itself and carries feelings, blending and dignity. You are welcome to come again!
Anonymous User
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Aug 2023
Family
12 review
2.5/5
Posted on Aug 28, 2023
The soundproofing of the room was very poor. There was a large construction site across the street that was noisy until midnight. The workers at the construction site were still making noise in the second half of the night, making it impossible to sleep all night. The room is very old and small, and the price/performance ratio is not high.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We deeply apologize for not being able to bring you a perfect full-mark stay experience. If you have any questions during your stay, you can call the hotel and let us know. We will solve it for you as soon as possible. We are really sorry that we did not make you satisfied. We look forward to seeing you again. Wish you the best. Have a nice trip, thank you!
Anonymous User
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Apr 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 7, 2023
The location of the hotel is very close to the City of David. When you go out, turn right and go straight for 1/2 km to the City of David. There are also many Erqi snacks. It is also close to the train station, which is quite convenient. The overall environment of the room is very good Yes, the aromatherapy in the hotel lobby is very fragrant.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at Xi'an Deluxe Hotel Zhengzhou Shangcheng Road Confucian Temple Subway Station Branch. We are very glad to bring you a satisfactory stay experience! Xi'an Deluxe Hotel is a French-style elegant boutique business hotel built for the upstarts in the city who pursue respect and have social deposits. Combined with the concept of one store, one design, Xi'an Deluxe will provide different guests with a space in line with the urban upstart lifestyle. At the same time, we have introduced one-on-one butler customized itinerary services in star-rated hotels, established a private travel space, and guaranteed that customers can spend their private time freely and without interruption. Xi'an Deluxe is a venue that transcends the hotel accommodation experience itself and carries feelings, blending and dignity. You are welcome to come again!
Chikaomantoudehaizi
Deluxe Double Bed Room (Smart Guest Control + Latex Mattress + Smart Toilet)
Stayed in Apr 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Apr 7, 2023
Facilities: very good! live very comfortably
Hygiene: very clean
Environment: There are subway stations around and convenient transportation
Service: The lady at the front desk is very nice, and the service is very thoughtful! The hotel staff are very enthusiastic! Go to dinner early in the morning and greet each other politely
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for such a detailed full-score praise and recommendation. You can take the time to write so many words of evaluation. We have properly received your sincere love! "French elegance, high-end pampering" is our service tenet. We hope that we will use bright smiles, considerate services, and a relaxed environment. Xi'an Deluxe Hotel Zhengzhou Shangcheng Road Confucian Temple Subway Station Branch is located in a prosperous business area and has an excellent geographical location. , to facilitate your travel. At the same time, there are many city attractions, shopping malls, gourmet restaurants, etc. around the hotel, which is your choice for business trips, travel, and rest. Looking forward to your next visit!