Top rated hotels in Zhengzhou

Novotel Zhengzhou  Convention  Center
4.7/53041 Reviews
CBD International Exhibition Center
The room was very comfortable. Lena at the front desk provided great service and helped to change the room type, which was very considerate. The hotel also provided free midnight snacks with a wide variety of options. I was quite satisfied!
Novotel Hotel (Zhengzhou Airport)
4.7/5639 Reviews
Xinzheng Airport Area
I have to give a bad review! I thought it was pretty good at first. The girl at the front desk was very polite and enthusiastic. She upgraded my room and gave me yogurt snacks. But the weird experience started right away. In the middle of the night, the staff brought strangers to my door and said they were staying in this room. Fortunately, I locked it. (Did the staff bring people to the door without verification? They couldn't tell who was staying in which room? Of course, we don't know whether they really couldn't tell or pretended to tell or had other intentions.) When I checked out the next day, a guy who claimed to be the duty manager came to apologize. His attitude was pretty good. He gave me some worthless souvenirs and snacks. Because I didn't need them in time for the flight, he finally stuffed a box of tea in the car. The funniest thing was that I found that the tea was 23-year-old green tea (who drinks aged green tea?). Are you here to apologize or use the apology to mock customers? Overall, the hardware, hygiene, and breakfast are all good, and there is also a drop-off service. But the experience was terrible.

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