Crowne Plaza Zhongshan Wing On City

Crowne Plaza Zhongshan Wing On City Reviews

Crowne Plaza Zhongshan Wing On City

No. 8 Xingnan Road, Zhongshan, Guangdong, 528455, ChinaView Hotel Details
Crowne Plaza Zhongshan Wing On City
Crowne Plaza Zhongshan Wing On CityCrowne Plaza Zhongshan Wing On CityCrowne Plaza Zhongshan Wing On City
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Crowne Plaza Zhongshan Wing On City Guest Reviews

4.5/5
Good
762 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(762)
Positive reviews(731)
Reviews with photos/video(159)
Friendly front desk staff(102)
Classy environment(71)
Delicious breakfast(57)
Quiet & comfortable(42)
Convenient for shopping(13)
Awesome gym(9)
Luxurious(8)
Clean pool(6)
Negative reviews(31)
Guest User
Superior Double Room
Stayed in May 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on May 17, 2024
Fantastic , arrived at the hotel and received a bottle of red wine and a upgrade ,so good. Great gym and pool area with a sauna Breakfast was good and staff helpful. We will stay there again definitely.
Christian
Superior Room (2 beds)
Stayed in Apr 2024
Couples
3 review
4.7/5
Amazing
Posted on Apr 10, 2024
We visited Zhongshan for 2 days to have a look at the real estate and potential investment. The Crown Plaza is welll located not too far from a large nature park where we took a run in the morning. The service is outstanding in particular during the morning breakfast, where an attendant brought me a cappuccino I did not ask for, he just presented it saying this is on the house! This was a nice surprise! The room is as expected of a Crown Plaza, very nice and clean. From the pictures on the website, I was excited to see the pool and the tennis court, but was a bit disappointed since the pool looked deserted (off season?), and the tennis court looked worned out. Nice hotel to spend the night.
Response from Property: Dear guest: Thank you very much for choosing Crowne Plaza Zhongshan Wing On City and giving us your feedback. We are glad that you enjoyed your stay with us and affirmed the service of the hotel staff. We are honored to provide you with a satisfactory stay. Thank you again for your comments, we will continue to provide you with a more efficient and perfect stay experience, and look forward to seeing you next time.Mo ZhanhongGeneral Manager Crowne Plaza Zhongshan Wing On City
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 16, 2024
Overall good price performance. Good location and the staff are very nice. Especially the front desk staff Irene and James, they were polite and helpful.
Gaominhai
Deluxe Double Room
Stayed in Jul 2024
Business travelers
194 review
5.0/5
Outstanding
Posted on Jul 27, 2024
excelleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeent
ChowRaymond
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
3.7/5
Posted on Apr 3, 2024
It is good to meet a very nice customer service "Nancy". Nancy is very helpfull.
Guest User
Superior Room (2 beds)
Stayed in Apr 2023
Travel with friends
4 review
4.5/5
Great
Posted on May 28, 2023
Overall satisfy, the room is clean, air con is cold enough, toothbrush supplies are in the room. Will visit again
Response from Property: Dear Guest，Thank you so much for choosing Crowne Plaza Zhongshan Wing On City,and sharing your review of our hotel. I am honor to hear you enjoyed your stay with our high price value product and the convinent location. Your praise is something our staff takes great pride in, so we value your feedback. We will keep on moving and strive to supply perfect and effective service for you.We hope you will visit us again. Sincerely,Sunny MokGeneral Manager
Guest User
Superior Double Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
the bed is big and comfortable, and the hotel is quite
winnie
Superior Double Room
Stayed in May 2024
Business travelers
2 review
3.5/5
Posted on May 14, 2024
check-in takes long, otherwise all good
Manoj Mr
Superior Double Room
Stayed in Jun 2024
Business travelers
7 review
3.0/5
Posted on Jul 1, 2024
It’s okay okay not good not bad
Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 15, 2024
Very clean swimming pool
Wai Wah Elaine
Superior Room (2 beds)
Stayed in Aug 2023
Other
3 review
3.5/5
Posted on Aug 14, 2023
Pressed door bell at 9:30 am to collect laundry which I didn’t order.
Response from Property: Dear guest: Greetings from Crowne Plaza Zhongshan Wing On City. Thank you very much for choosing our hotel and giving a feedback of your stay during your busy time. The hotel has always attached great importance to the experience and satisfaction of each guest, and it is committed to creating a comfortable and pleasant stay for our guests. We regret that we could not provide you with the accommodation you expected this time. We are very sorry for the trouble caused to you. You are welcome to inform us of your specific requirements at any time, and we will do our best to provide you with satisfactory service. Hope you could come again and feel our sincerity and improvement. Sunny Mok General Manager Crowne Plaza Zhongshan Wing On City
Happy friends
Deluxe Double Room
Stayed in Jan 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Jan 22, 2024
Love the hotel
ROCCHI
Superior Double Room
Stayed in Dec 2021
Business travelers
52 review
5.0/5
Outstanding
Posted on Dec 6, 2021
Excellent hotel.
Response from Property: Dear E34382****,We are honored that you selected Crowne Plaza Zhongshan Wing On City and share your great feedback with us. It is delightful to learn that you had a nice stay with us during recent stay. We are dedicating to provide each and every guest enjoyable and unforgettable staying experience with fine products and services. Sincerely look forward to having you back again.Best Regards,Sunny Mok, General ManagerCrowne Plaza Zhongshan Wing On City
Anonymous User
Superior Room (2 beds)
Stayed in Nov 2022
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 17, 2022
Amazing
Guest User
Superior Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The hotel has all the necessary facilities and is very unique in design. The rooms are clean and tidy, the breakfast is delicious, the service is excellent and warm, especially the front desk 'Jerry' service is friendly and decent.
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