Oster Hotel Apartment (Zhuhai Gongbei Port Fuhuali Branch)

Oster Hotel Apartment (Zhuhai Gongbei Port Fuhuali Branch) Reviews

Oster Hotel Apartment (Zhuhai Gongbei Port Fuhuali Branch)

Lobby on the 1st floor, Building 1, Longguang Jiuyun Building, No. 1045 Jiuzhou Avenue West, Zhuhai, ChinaView Hotel Details
Oster Hotel Apartment (Zhuhai Gongbei Port Fuhuali Branch)
Oster Hotel Apartment (Zhuhai Gongbei Port Fuhuali Branch)Oster Hotel Apartment (Zhuhai Gongbei Port Fuhuali Branch)Oster Hotel Apartment (Zhuhai Gongbei Port Fuhuali Branch)
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Oster Hotel Apartment (Zhuhai Gongbei Port Fuhuali Branch) Guest Reviews

4.2/5
275 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(275)
Positive reviews(248)
Reviews with photos/video(68)
Classy environment(16)
Friendly front desk staff(13)
Average sound insulation(12)
Easy to get around(12)
Well designed(7)
Comfortable bed(7)
Convenient for shopping(5)
Great location(4)
Negative reviews(27)
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 12, 2024
The room was claen. The service of hotel was quickly. Check in was smoothly.
Response from Property: Thank you for taking the time to give us a sincere review of our hotel. Zhuhai Oster Hotel is located in the most prosperous business district of Zhuhai, about 10 minutes' drive from Gongbei Port, about 15 minutes' drive from Jiuzhou Port, about 10 minutes' drive from Zhuhai Gongbei Light Rail Station, and about 20 minutes' drive from Zhuhai Fisherwoman. The hotel is adjacent to Fuhuali, Jiuzhou Road, Huanyu City, Seaside Park, Seaside Swimming Pool, etc., giving you the warmth of home. Have a nice trip! Looking forward to your next visit
Fen
Loft (2 beds)
Stayed in May 2024
Family
6 review
3.2/5
Posted on May 12, 2024
Our hotel room (loft) was average, spacious and the beds are comfortable. We asked the staff to mop the floor when arrived as it was quite dusty because of the renovations outside the hotel (see picture). The hotel was surrounded by many work in progress constructions, quite messy and noisy. Overall if you don’t mind that, it is a decent hotel to stay.
Guest User
Suite - 2-Room (3 beds)
Stayed in Apr 2024
Family
4 review
3.2/5
Posted on Apr 27, 2024
Reasonable, but the hostel windows are not that safe for travelers who with younger kids. Because the windows lock not that secure Overall are acceptable.
Takashi BonVoyage
Guestroom (Double bed)
Stayed in Mar 2024
Solo travelers
6 review
1.5/5
Posted on Mar 14, 2024
I paid a room which I didn't get because they didn't allow me to check-in due to unnecessary policy for foreign tourists. This is only one of my reasons why I made this review. It really made me so disappointed!
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you have any questions, you can contact the hotel to actively solve it. We will definitely deal with it until you are satisfied. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
kho leslie
Loft (2 beds)
Stayed in Dec 2023
Family
1 review
1.0/5
Posted on Jan 1, 2024
Nobody can locate the so call hotel unless some occupant can provide guidance. No sign board, no indications. It is a showflat rented out on short lease. No facilties.
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you have any questions, you can contact the hotel to actively solve it. We will definitely deal with it until you are satisfied. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Deluxe Room (Double Bed)
Stayed in Apr 2024
Other
6 review
5.0/5
Outstanding
Posted on Apr 15, 2024
all well
Anonymous User
Deluxe Room (2 beds)
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Goooood
Guest User
Deluxe Room (Double Bed)
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 6, 2024
A very good experience, warm service, the room is very clean and sanitary, and the location is very good, it is very convenient to go anywhere, it deserves five-star praise, and I will choose here again if I have the opportunity to come to Zhuhai next time
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a sincere review. Zhuhai Oster Hotel is located in the most prosperous business district of Zhuhai, about 10 minutes' drive from Gongbei Port, about 15 minutes' drive from Jiuzhou Port, about 10 minutes' drive from Zhuhai Gongbei Light Rail Station, and about 20 minutes' drive from Zhuhai Fisherwoman. The hotel is adjacent to Fuhuali, Jiuzhou Road, Huanyu City, Seaside Park, Seaside Swimming Pool, etc., giving you the warmth of home. Have a nice trip! Looking forward to your next visit
Candy Sin
Loft (2 beds)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The room is very beautiful, it is a duplex, suitable for a family to live in. The environment is quiet and the service is very good. It feels like being at home. The butler service is very good and answers all questions. I will definitely stay there next time!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a sincere review of our hotel. Zhuhai Oster Hotel is located in the most prosperous business district of Zhuhai, about 10 minutes' drive from Gongbei Port, about 15 minutes' drive from Jiuzhou Port, about 10 minutes' drive from Zhuhai Gongbei Light Rail Station, and about 20 minutes' drive from Zhuhai Fisherwoman. The hotel is adjacent to Fuhuali, Jiuzhou Road, Huanyu City, Seaside Park, Seaside Swimming Pool, etc., giving you the warmth of home. Have a nice trip! Looking forward to your next visit
Xiaomei
Deluxe Room (2 beds)
Stayed in Mar 2024
Friends
3 review
5.0/5
Outstanding
Posted on Mar 16, 2024
This is my second time staying here. I also stayed here last year. The housekeeper was very welcoming and gave me a free upgrade to the room. The room is clean and hygienic. The transportation is very convenient. It is also close to Gongbei Port. I will stay here again next time I come to Zhuhai.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to review our hotel sincerely. Zhuhai Oster Hotel is located in the most prosperous business district of Zhuhai, about a 10-minute drive from Gongbei Port, a 15-minute drive from Jiuzhou Port Ferry, a 10-minute drive from Zhuhai Gongbei Light Rail Station, and a 20-minute drive from Zhuhai Fisher Girl. The hotel is adjacent to Fuhua Lane, Jiuzhou Road, Universal City, seaside park, seaside swimming pool, etc., giving you the warmth of home. Have a good trip! Looking forward to your next visit
Lamlamchuuu
Loft (Double bed)
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The service is good and the attitude is good. The hotel style is good and the facilities are complete. Check-in at the front desk was quick, the room was clean and tidy, the bed was big and soft, the bathroom was clean, the shower was comfortable, and laundry was convenient. I loved it!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to review our hotel sincerely. Zhuhai Oster Hotel is located in the most prosperous business district of Zhuhai, about a 10-minute drive from Gongbei Port, a 15-minute drive from Jiuzhou Port Ferry, a 10-minute drive from Zhuhai Gongbei Light Rail Station, and a 20-minute drive from Zhuhai Fisher Girl. The hotel is adjacent to Fuhua Lane, Jiuzhou Road, Universal City, seaside park, seaside swimming pool, etc., giving you the warmth of home. Have a good trip! Looking forward to your next visit
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
17 review
1.5/5
Posted on Feb 26, 2024
I have never been so outrageous as staying in a hotel apartment and not sleeping all night. Let’s not talk about the environment. When I entered the room, it was not the room type I booked. I booked a deluxe twin room without a loft. Because I have a four-year-old child at home and I am afraid of falling from the loft, so I can’t book a loft room. The most important thing is There are no grilles on the windows of the room. Even adults can fall from the 29th floor. I have to make my own furniture barrier to prevent children from getting close. I am afraid that if I sleep all night, the children will fall from the loft or open the window to play when they wake up. , there is no insurance system at all. I told the customer service that there were no rooms to change and they were all full. The hotel's hygiene is basically like an unfinished building. There is a construction site in front of the room, dust is flying, and the room is filled with the smell of methane. I don't know if it will affect my health. The electrical system in the room was not fully completed. The Pantry's electrical system was out of power. I had to boil water in the toilet to make milk for my child. Even the WiFi network was unstable. I don't know if the door lock is secure or not, and I don't feel safe at all in this unfinished building. He even pooped and there was no toilet paper. It was really ridiculous.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for your experience during your stay. When you check in, if you are not satisfied with the room, you can apply for a refund. We maintain the cleanliness in the room every guest. If there are not enough items in the room, you can contact the front desk to send it to you. We are available 24 hours a day. Outside We have reported the environmental sanitation to the relevant departments. We are really sorry for leaving a bad impression on your stay.
Guest User
Suite - 2-Room (3 beds)
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The environment is very good. It feels very clean tonight. There is also VIP TV, so you don’t have to worry about not having your favorite TV series to watch. The toiletries are also complete. I highly recommend everyone to come here!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us a sincere review of our hotel. Zhuhai Oster Hotel is located in the most prosperous business district of Zhuhai, about 10 minutes' drive from Gongbei Port, about 15 minutes' drive from Jiuzhou Port, about 10 minutes' drive from Zhuhai Gongbei Light Rail Station, and about 20 minutes' drive from Zhuhai Fisherwoman. The hotel is adjacent to Fuhuali, Jiuzhou Road, Huanyu City, Seaside Park, Seaside Swimming Pool, etc., giving you the warmth of home. Have a nice trip! Looking forward to your next visit
Gongyuanxunya
Suite - 2-Room (3 beds)
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The hotel has not been renovated yet and is shabby on the outside, but the room is very clean inside and feels new and white. The TV screen film has not been removed, the walls are snow-white, and everything is clean anyway. This kettle is probably the only kettle I dare to use when staying in a hotel outside. It’s very new and no one has ever used it. I slept very peacefully. I saw someone in the comment section saying that the soundproofing was not good. I didn’t feel this way myself. I slept soundly. I slept until noon and didn’t hear any noise or other noise. The sound of my sleep, the overall feeling of staying here is very good, five-star praise
Original TextTranslated by Google
6/13
Response from Property: Dear guest, thank you for coming. If you have any questions during your stay, you can contact us at any time. The hotel front desk is dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
YoubianshijiedeMiss-H
Suite - 2-Room (3 beds)
Stayed in Feb 2024
Family
16 review
3.0/5
Posted on Feb 28, 2024
It's true that I can't complain, but it's just because of the New Year. The so-called three-bed service of more than 600 was already the lowest in the entire network at that time, leaving only 3 stars. It is in the building of Longguang Jiulong. It can be seen that it is very busy. , the entire building is not fully ready for delivery. Even the front desk is in an apartment on the 20th floor. You can't find it unless you call in advance. The underground parking lot is free, but it has just been renovated and the formaldehyde is too big. It's okay. The window can be opened. It was very hot during the New Year. The air conditioner in one room could not be turned on. We arrived at the hotel very late. We called many times but no one came. In addition, the water heater in the bathroom was too slow. There was no hot or cold water. After a while, the children who were washing were croaking, and it was difficult for adults to accept it. Anyway, this apartment basically did not meet the standards for opening to the public, and it still needs to be corrected!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. We will report your feedback to the relevant departments. Our hotel has not been decorated. We don't know about other hotels. They will not be decorated during holidays. The front desk is only temporary and will be moved to the lobby on the first floor. The chefs have been on vacation during the Chinese New Year, and now the water heater in the room has been repaired by the technicians. The business standards are only opened to us after a third party came to inspect.