Anonymous User
May 5, 2024
When we arrived at the hotel that day, we were told that we had booked the same suite as someone else, but someone else had placed the order first, so we were upgraded to two rooms. We asked to see the rooms on site before making a decision. When I opened the room, it was a mess, slippers were flying everywhere, and there were leftover midnight snacks on the coffee table... The room was not cleaned in time after the previous guest left, both rooms were the same. It was already 2:40 pm when we arrived at the hotel. The hotel clearly stated that the check-in time is 2 pm. Logically speaking, the cleaning should be completed before waiting for the next guest to check in, that is, before 2 pm, instead of leaving us waiting for nearly 40 hours. I watched the cleaning for a few minutes and only started after urging it many times. Generally speaking, because it was not our favorite room type, it was a decent stay at most. The hotels near May Day were fully booked, so we chose this one. The WIFI signal on the entire floor needs to be improved, it is too stuck.
The above is our May Day experience. You can choose according to your needs.
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