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Location3.6
Amenities3.2
Service3.5
Cleanliness3.4
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All reviews(134)
Positive reviews(108)
Reviews with photos/video(39)
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Large rooms(14)
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Negative reviews(26)
Anonymous User
Deluxe Couples' Room
Stayed in Nov 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Nov 26, 2024
Services are good, front desk so helpful, good attitude, location is easily accessible. But need to do more on cleanliness especially the bathrooms need more wall scrubbing and TV aren't working
Response from Property: 尊敬的賓客 我們深感遺憾得知您的住宿體驗未達預期 感謝您的點評 指出了我們的不足之處 我們即刻着手改進 期待着再次迎接您時 能給您一個全新的體驗
igkovacs
Deluxe Couples' Room
Stayed in Jun 2024
Solo travelers
23 review
3.5/5
Posted on Jun 19, 2024
Budget hotel, nice location, near to Macau border at Gombei port. Perfect solution for 1 night stay to save your hard earned bucks.
Response from Property: 敬的賓客您好,感謝您入住創運酒店,您的肯定是我們努力的方向,我們一直為您提供周到熱情的服務。我們酒店位於拱北最繁華的步行街口,酒店交通十分便利,口岸。高鐵站近在咫尺,周邊吃喝玩應有盡有,現我們酒店全部重新進行了裝修升級,更換高端布草,裝修很新穎,布草全新按五星級標準配置,風格很時尚,房間更有特色和個性,設施齊全,WF-IF全新換代,每個房間獨立WF-IF連結暢通。創運歡迎您的下次光臨,祝您生活愉快,萬事如意
许金龙
Standard Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Good hotel good location service mine was good and the price is cheap
Response from Property: 酒店回覆內容:尊敬的賓客您好,感謝您入住創運酒店,您的肯定是我們努力的方向,我們一直為您提供周到熱情的服務。我們酒店位於拱北最繁華的步行街口,酒店交通十分便利,口岸。高鐵站近在咫尺,周邊吃喝玩應有盡有,現我們酒店全部重新進行了裝修升級,更換高端布草,裝修很新穎,布草全新按五星級標準配置,風格很時尚,房間更有特色和個性,設施齊全,WF-IF全新換代,每個房間獨立WF-IF連結暢通。創運歡迎您的下次光臨,祝您生活愉快,萬事如意
Response from Property: 尊敬的賓客您好,感謝您入住創運酒店,您的肯定是我們努力的方向,我們一直為您提供周到熱情的服務。我們酒店位於拱北最繁華的步行街口,酒店交通十分便利,口岸。高鐵站近在咫尺,周邊吃喝玩應有盡有,現我們酒店全部重新進行了裝修升級,更換高端布草,裝修很新穎,布草全新按五星級標準配置,風格很時尚,房間更有特色和個性,設施齊全,WF-IF全新換代,每個房間獨立WF-IF連結暢通。創運歡迎您的下次光臨,祝您生活愉快,萬事如意
Guest User
Deluxe Couples' Room
Stayed in Oct 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 21, 2023
hao,tinghai
Response from Property: 感謝您的點評,您的點評是我們前進的動力,我們會不斷完善,追求更好,謝謝你的理解,希望您的下次光臨
wwjonescc
Deluxe Couples' Room
Stayed in Jul 2024
Couples
26 review
2.0/5
Posted on Jul 8, 2024
Yihanghang's hotel shop. . . Located in the center of the pedestrian street. Shadian is very patient. It is convenient to make money by walking on the streets. You can live there for a hundred dollars. .
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that we did not meet your expectations. We will continue to work hard and look forward to your next visit!
Guest User
Deluxe Couples' Room
Stayed in Jun 2024
Solo travelers
3 review
2.7/5
Posted on Jul 6, 2024
I was assigned to a room on the fifth floor. It would be difficult to carry luggage. The water in the bathroom shower was weak. I was asked to check out before one o'clock the next day. A deposit of 100 yuan was required for check-in.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, Hello, you said that the bathroom shower water is weak. We will improve it in the future. However, your photography skills are superb. We can't take this effect ourselves. Also, our check-out time is actually before 12 o'clock, but we The latest check-out time of the hotel can be postponed to two o'clock. You said that you have been asked to check out before one o'clock the next day. We usually only ask you to check out at half past one. Thank you very much for your review and welcome you to visit next time.
Guest User
Deluxe Couples' Room
Stayed in Jun 2024
Solo travelers
32 review
3.0/5
Posted on Jun 22, 2024
The price/performance ratio is high, but of course you don’t have high expectations for the facilities. The split air conditioner has lost the movable blades to adjust the wind direction. It can still cool in such hot weather, but the power is poor, and it won’t feel cool for an hour or two.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Indeed, our hotel is a very cost-effective hotel. We attach great importance to your report that the air-conditioning cooling effect and wind direction are not good. We have now carried out the entire air-conditioning cleaning and disinfection work. Next time you will Visiting will give you different fresh air and good cooling effect
Guest User
Deluxe Couples' Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 30, 2024
The room is spacious, with good ventilation and lighting. I was a little worried that the price would be too favorable, but I was pleasantly surprised when I checked into the hotel. The location is good, the room is clean and tidy, and the linen quality is also very good. Overall, I feel quite satisfied. Receptionist at the front desk Warm and thoughtful service, 👌
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Chuangyun Hotel. Your recognition is the direction of our efforts. We have always provided you with thoughtful and warm service. Our hotel is located at the most prosperous pedestrian street in Gongbei. The hotel has very convenient transportation and port. The high-speed rail station is just around the corner, and there is everything you need to eat, drink, and play around. Now our hotel has been completely renovated and upgraded, replacing high-end linens. The decoration is very novel, and the linens are all new and configured according to five-star standards. The style is very fashionable, and the rooms have more characteristics and personality. , complete facilities, brand new WF-IF, each room has independent WF-IF connection and smooth connection. Chuangyun welcomes your next visit and wishes you a happy life and all the best.
Guest User
Deluxe Couples' Room
Stayed in May 2024
Solo travelers
2 review
2.5/5
Posted on May 27, 2024
The sound insulation is very poor. From 2 to 4 o'clock in the middle of the night, the streets are full of taxis. They are extremely noisy. The windows are broken. Couldn't sleep all night. Bring earplugs.
Online bookings are all arranged on the fifth floor, which is not friendly to elderly travelers.
Only the waiters were ok.
Original TextTranslated by Google
Response from Property: We are very sorry that it did not meet your expectations. We will continue to work hard to improve. We will renovate it soon and look forward to your next visit!
葳佐
Deluxe Couples' Room
Stayed in Apr 2024
Solo travelers
40 review
2.7/5
Posted on Apr 15, 2024
The overall facilities are okay, the hygiene is good, the space is large enough, and the only thing is hot water
Need to strengthen. Although it is spring and it is not cold anymore, the hot water temperature is still too high.
Cool, another thing that will deduct points is that as long as the room is booked online, it will be arranged
It is understandable that there is no elevator in the rooms on the high floors, but the lower floors are used for backup purposes.
It is still used to raise mosquitoes. It should be used for tourists who pay to book rooms on site.
Bar! Because online reservations cannot be refunded, this logical service should be improved, so
I'll give you 1 point for service. It's reasonable, boss.
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that we didn't meet your expectations. We will work harder and wish you a happy day.
Anonymous User
Deluxe Couples' Room
Stayed in Aug 2024
Family
7 review
1.5/5
Posted on Aug 18, 2024
Live on a high floor, no elevator,
There is water seepage in the corridors and rooms.
There is no hot water for bathing and the hygiene is poor.
The free bottle water actually says there is a charge.
Not recommended to stay!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. The leakage in the corridor and the room is our hotel's fault. It rained heavily that day and we didn't have time to close the window, which gave you an unpleasant check-in experience. I want to say sorry. You said there is no hot water. Our staff went up to give it to you. As you can see, the water is hot. Our hotel is a budget hotel and there is no water in the room.
Guest User
Deluxe Couples' Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Environment: The room is large and bright, and it is very close to Lover's South Road. It takes about ten minutes to cycle around Lover's South Road in the morning. There are many small shops around, and it is very convenient to eat and drink. It is recommended.
In terms of hygiene, I don’t see too many criticisms. I think it’s okay. You can get the hair dryer from the front desk. Overall, it’s very affordable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Chuangyun Hotel. Your recognition is the direction of our efforts. We have always provided you with thoughtful and warm service. Our hotel is located at the most prosperous pedestrian street in Gongbei. The hotel transportation is very convenient. There is everything to eat, drink and do in the surrounding area. Now our hotel has been completely renovated and upgraded, replacing high-end linens and high-definition TVs. The decoration is very novel, and the linens are brand new and rated as five-star. Standard configuration, very fashionable style, more unique and individual rooms, complete facilities, brand new WF-IF, each room has independent WF-IF connection and smooth connection. Chuangyun welcomes your next visit and wishes you a happy life and all the best.
Guest User
Deluxe Couples' Room
Stayed in Jul 2024
Couples
1 review
1.0/5
Posted on Jul 12, 2024
The hygienic condition of the hotel is very poor and there are many insects. I don’t recommend it to everyone.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Your review is the driving force for us to move forward. We will continue to improve and welcome you next time.