Zhuhai Meiqiu Fino Hotel (Qianshan Huanyucheng Branch) Guest Reviews
4.4/5
688 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(688)
Positive reviews(649)
Reviews with photos/video(119)
Classy environment(63)
Friendly front desk staff(48)
Strange smell in room(12)
Many dining options(11)
Perfect for business trips(10)
Convenient public transportation(10)
Stayed multiple times(9)
Great location(6)
Negative reviews(39)
Guest User
Superior Double Room
Stayed in Jul 2023
Friends
1 review
5.0/5
Outstanding
Posted on Jul 19, 2023
The room is very clean, and the young ladies at the front desk have a great service attitude, warm and thoughtful, and solve problems efficiently! It is also convenient to eat around, and the hotel facilities are complete. I will still choose this hotel when I come to Zhuhai next time
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6/8
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Guest User
Superior Room (2 beds)
Stayed in Jul 2023
Booked for others
12 review
1.0/5
Posted on Aug 2, 2023
There is a smell of smoke when entering, the toilet on the ground is wet, and the quilt is also wet. The relatives are not very demanding. I haven't come out to play that kind, so I haven't changed the hotel. The service is also poor. The front desk seems to owe her money. The relatives don't want much Moving, staying one more night, the price has increased, and if you want to continue staying, the price will increase again, it is really familiar! The most important thing is that if you go to the page to see that the price has not changed, the price will become more expensive once you place an order, so change the hotel immediately!
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Anonymous User
Superior Double Room
Stayed in Aug 2023
Business travelers
5 review
1.0/5
Posted on Aug 4, 2023
It's not as good as before, especially in terms of hygiene, the sheets are not changed
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your stay. The hotel has been working hard for long-term development. Regarding the question you mentioned, we have verified that the hotel bed sheets must be changed for every guest. This is the root of the specification requirements. At the same time, we also require The person in charge strengthens the supervision and management of the hotel's sanitation, and strives to bring better services to more guests. I wish you all the best!
pxc810624
Deluxe Double Room
Stayed in May 2023
Booked for others
2 review
1.0/5
Posted on May 13, 2023
The hotel is so bad that there are no slippers! It is completely different from the picture! What refrigerator, I didn't see anything!
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Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Each room is equipped with slippers and a small refrigerator in the cabinet. If you have any needs, you can contact the front desk. We have a 24-hour waiter. We will continue to work hard to continuously improve various services, and hope to meet you again at the Meiqiu Fino Hotel . I wish you a happy mood and a happy family!
Jiayouerbao
Superior Double Room
Stayed in Jun 2023
Business travelers
17 review
2.5/5
Posted on Jul 8, 2023
The room service attitude is very good, but the front desk service attitude is too bad!
Original TextTranslated by Google
Response from Property: Dear guest: I am sorry to hear that your invoicing has caused unpleasantness, because you booked through the Internet: there is an option that the hotel can issue an invoice, and another option is that the invoice will be issued by Ctrip. The front desk will see the invoice of each order clearly Request, as long as the hotel is open, we will open it for the guests. We would like to know why you did not open it. You can contact the hotel again. We will pay more attention to the details of the service. For your next visit, we will Do better!
Guest User
Boutique Twin Room
Stayed in May 2023
Family
3 review
2.0/5
Posted on May 4, 2023
Misled by the name and price, the price of a five-star hotel, the level of an express hotel. Living is not as secure as home.
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Response from Property: Hello, dear customer! Thank you for your valuable opinion! We must review our shortcomings and actively correct them. Try to achieve your satisfaction, welcome to supervise! thank you!
Guest User
Deluxe Double Room
Stayed in Feb 2023
Business travelers
13 review
2.5/5
Posted on Feb 19, 2023
The room attendants will ask you like a thief if they see how much water you have taken. We can’t do this. We charge for water. We booked two rooms, one for 7 days and one for two days, and the other room does not drink water. If you can't go to another room, you will be questioned, as if we have done something wrong. They also say that the water in this room can only be drunk in this room and can not be taken to other rooms. It is really funny to go out so many times. I asked you to let me drink in that room, and the front desk staff apologized and perfunctory. Be careful when staying in such a hotel. The experience is very bad. It's really bad.
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Response from Property: Hello, dear guests! Thank you very much for your stay and detailed review. It is the continuous care and supervision of customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. From your comments, we are sorry to see that this stay did not meet your expectations, and we apologize for the inconvenience caused. The hotel management attaches great importance to it, and has done serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your coming again!
Guest User
Superior Double Room
Stayed in May 2022
Friends
1 review
2.7/5
Posted on May 22, 2022
The door lock is not bad. There are several bottles of shower gel, but there is not a bottle of shampoo. The service is average.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support and tolerance to our hotel. We will work harder to improve facilities and service standards to bring you better services! Welcome to stay again!
Anonymous User
Boutique Double Room
Stayed in Mar 2022
Solo travelers
3 review
1.0/5
Posted on Mar 21, 2022
Never book this hotel again, the front desk service is too much, it's disgusting
Original TextTranslated by Google
Response from Property: Thanks for your input. We sincerely apologize and regret the unpleasant experience during our stay. During the epidemic, it is inevitable that some guests will be required to cooperate with the government to check in. The hotel management attaches great importance to the opinions of each guest, and we will further improve our services. We sincerely look forward to your coming again.