Zhuhai Lanou Hotel

Zhuhai Lanou Hotel Reviews

Zhuhai Lanou Hotel

1F, No.328 Meiping West Road, Pingsha Town, Jinwan District, Zhuhai, Guangdong, ChinaView Hotel Details
Zhuhai Lanou Hotel
Zhuhai Lanou HotelZhuhai Lanou HotelZhuhai Lanou Hotel
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Zhuhai Lanou Hotel Guest Reviews

4.4/5
409 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(409)
Positive reviews(384)
Reviews with photos/video(49)
Friendly front desk staff(29)
Classy environment(28)
Quiet & comfortable(19)
Convenient for shopping(18)
Convenient parking(14)
Delicious breakfast(13)
Near shopping area(13)
Many amenities(10)
Negative reviews(25)
Guest User
Sky High City-View Twin Room (Smart Home + Dazzling Night View)
Stayed in Jan 2024
Couples
1 review
4.2/5
Very Good
Posted on Mar 2, 2024
Overall a decent hotel. Room and bed sheets are clean. Hotel is located near a big plaza with many restaurants and a supermarket at lower level. Very convenient.
Response from Property: Hello Sir ,Thanks for yr comment , Looking forward the rest of (0.8) as well as your visit soon !
Guest User
Lingnan Style Twin Room (Xilinxian Sleep Mattress + Spacious)
Stayed in Aug 2023
Travel with friends
1 review
2.5/5
Posted on Aug 6, 2023
1. As soon as I entered the door, I saw a big cockroach on the ground, which was still alive; 2. There is not even a hair dryer in the room, and there is no way to dry the hair after washing; 3. The quality of the slippers is particularly poor, and they slipped and fell over; 4. The design of the parking lot is unreasonable, and parking is very inconvenient; 5. There is no clothes hanging in the shower room. 6. Breakfast ends at 9:30, this is the first time I have heard of this. The overall feeling is poor.
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Zero Pressure Double Bed Room (Smart Home + Bright Sunshine)
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 25, 2023
I like the style and environment of this hotel, light luxury and modern style. My biggest concern in general is hygiene. It should be a new hotel that has not been opened for a long time. I like the cleanliness and beds. I slept very comfortably once, thank you to the lady at the front desk for arranging me a high-rise room, I like the view. Good reviews
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Response from Property: Dear guest, thank you for your recognition of us. Our hotel is a simple but not simple intelligent style pursued by modern young people. Hygiene has always been our ultimate goal. The hotel is still very new and pays attention to maintenance. This piece, I hope we can create a more perfect service for you.
Guest User
Zero Pressure Double Bed Room (Smart Home + Bright Sunshine)
Stayed in Apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 22, 2023
Facilities: The room is comfortable and intelligent. It feels very comfortable to enter the room! Hygiene: Very good. Personally, I don’t mind brushing my teeth together with a shower room, so I usually ask first when I book a hotel. This hotel has a good design, and the place for brushing teeth is completely separated. Later, when I check out, it is at the front desk I just realized it’s called separation of three districts, professional😊, my car is parked in the underground garage, the front desk will ask me to help me register the license plate number, free of charge
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Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our vitality to move forward, thousands of words can be summed up in one sentence, thank you for your support to the hotel.
Vincent20170604
Special Queen Room
Stayed in Aug 2023
Travel with friends
108 review
5.0/5
Outstanding
Posted on Aug 29, 2023
This hotel is very cost-effective. The rooms are neat and clean with no odor. The buffet breakfast is rich. The waiters are very friendly. The surrounding restaurants and buses are very convenient. It is worth recommending.
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Response from Property: Dear guests: Hello! Thank you very much for your thoughtful review. The hotel is located in a prosperous area, with first-class convenience for transportation, shopping, and business travel. Each of our employees will provide more considerate and meticulous services to help you stay away from the noise of the city and quietly enjoy the beauty of the small town. We look forward to giving you a more perfect stay experience next time!
Anonymous User
Special Queen Room
Stayed in Aug 2023
Business travelers
77 review
1.7/5
Posted on Sep 7, 2023
The sanitation is okay, but the air conditioning is very weak. It may be due to the renovation of the residential building. The transportation is very inconvenient. You have to travel far to buy things.
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Response from Property: Dear guest, thank you for taking your precious time. This is a hotel building, not a residential building, and it is a brand new hotel building. Did you get the wrong name of the hotel you stayed in? 😁😁, the location here is very prosperous in Pingsha The location is very convenient for eating, drinking, playing, and shopping. There are Wende Plaza, Yuhai International and other large shopping malls 100 meters away from the hotel. There are large supermarkets, various gourmet shopping stores, etc. in the mall. . Regarding the poor air conditioning, the hotel uses central air conditioning and the cooling effect has been improved. We look forward to your visit again. I wish you and your family good health and happiness every day!
Guest User
Zero Pressure Twin Room (Comfy Sleep + Smart Home)
Stayed in Jan 2023
Travel with friends
36 review
5.0/5
Outstanding
Posted on Jan 25, 2023
The hotel is very close to Haiquan Bay. The room is just like the photo. There is a spot at the door where you can park at will. The lobby is very comfortable with heating. However, the soundproofing of the room is a bit poor. I was woken up by someone upstairs in the morning. When we checked out, we left a hat in the room. Yes The robot in the lobby is very smart to help bring it back, and the front desk lady Xiao Li is very good at service. I will come back next time if I have a chance!
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Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home while staying at Oulan Smart Hotel. We look forward to your coming again to review our progress, and wish you a happy day!
Guest User
Special Queen Room
Stayed in Jul 2023
Business travelers
168 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Stayed for two nights in total, the overall environment was good. It is also more convenient to take a taxi to travel around. It is also convenient to eat and visit shopping malls nearby. I will choose it next time I go there
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Response from Property: Dear guests: Hello! I'm glad that you chose to stay at Oulan Hotel. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
Anonymous User
Stayed in Jul 2023
Business travelers
11 review
4.0/5
Very Good
Posted on Jul 23, 2023
This is the second time to stay. Everything was good when I checked in two months ago. I gave it 5 stars. But I felt very bad when I checked in again this time. Since the hotel has the awareness to accept group guests, the service must be good. The number of guests increased, but the breakfast service staff was still the same as last time, with only two people. All food was served in time, and almost nothing was eaten. As a guest, I paid for breakfast but did not receive corresponding service. I hope the hotel can be aware and make rectifications.
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Response from Property: Dear guest: Hello, thank you very much for your feedback. The hotel attaches great importance to your questions and valuable suggestions and has formulated plans to improve them! I hope you will come over and present you with a different service in the future, especially in the restaurant. The team this time was very large. In fact, there were more than 2-3 people working there. I guess they were not tall enough so they couldn’t see the head. 😊😊😊
Wuming
Lingnan Style Twin Room (Xilinxian Sleep Mattress + Spacious)
Stayed in Feb 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Mar 2, 2023
The lunch menu is rich and nutritious 👍
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Response from Property: Dear guest, hello, I am really excited to see the simple but profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to each guest, and provide every guest with the most considerate and meticulous service. Each guest officer brings a value-for-money experience. Oulan Smart Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time!
Guest User
Sky High City-View Double Bed Room (Smart Home + Dazzling Night View)
Stayed in Apr 2023
Family
2 review
2.5/5
Posted on May 4, 2023
Poor service attitude and no proactive coordination. The key is hygiene, the toilet smells bad. It was mentioned at the beginning that there was a smell and it was sprayed out of the channel. I didn't agree to exchange it, but later I said I wanted to return it, so I immediately arranged for it to be exchanged. As a result, one room smelled unbearable the next day. Very poor experience. The sound insulation effect is also not good. I hope Ctrip can handle it in time
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Response from Property: Dear guest: Hello! Thank you very much for your stay and sharing. During the May Day holiday, many rooms were not ready. We also explained to you the questions you raised at that time. The room will be replaced immediately after it is made! Sorry for the bad experience brought to you!
Sanyangjijunruanji
Sky High City-View Twin Room (Smart Home + Dazzling Night View)
Stayed in Feb 2023
Travel with friends
9 review
2.7/5
Posted on Feb 28, 2023
There was a smell in the two rooms when I first checked in. After changing two rooms, one bathroom still smelled a bit. I just stayed for one night. If you swipe the card in the elevator, you need to apply for an extra card and pay a 50 yuan deposit. When traveling, it is 20 yuan. Over the past few days, I have stayed in many hotels, and this is the first one I have encountered that required me to apply for an extra room card and pay a deposit.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. Oran Hotel welcomes you to stay again!
Guest User
Zero Pressure Double Bed Room (Smart Home + Bright Sunshine)
Stayed in Sep 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Sep 16, 2024
酒店位置很明顯,入住手續簡單快捷,上到房間還是比較乾淨的,環境也不錯,房間內設施我感覺很不錯,這次體驗感拉滿,特別好下次繼續來住。值得推薦☺️☺️!很棒👍🏻
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Guest User
Zero Pressure Twin Room (Comfy Sleep + Smart Home)
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 15, 2024
酒店位置很好 酒店附近就是牛肉火鍋食店 附近也有大型超級市場 職員很有禮貌 服務態度也很好 還有很大的免費停車場
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Guest User
Zero Pressure Double Bed Room (Smart Home + Bright Sunshine)
Stayed in Sep 2024
Couples
1 review
1.0/5
Posted on Sep 8, 2024
遮光不行,早上無法睡覺
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