Zhuhai Vilos Hotel (Seaside Swimming Pool Lovers Road) Reviews
Zhuhai Vilos Hotel (Seaside Swimming Pool Lovers Road)
Xiangzhou District, Zhuhai, Guangdong, China, Zhuhai, ChinaView Hotel Details
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Zhuhai Vilos Hotel (Seaside Swimming Pool Lovers Road) Guest Reviews
4.2/5
481 review
Verified reviewsLocation4.2
Amenities4.2
Service4.4
Cleanliness4.2
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All Reviews(481)
Positive reviews(427)
Reviews with photos/video(83)
Convenient location(54)
Classy environment(48)
Friendly front desk staff(34)
Average sound insulation(29)
Loved the beach(22)
Close to beach(21)
Many dining options(20)
Perfect for honeymoons(12)
Negative reviews(54)
sunlight.hktw
Business 2-bed Room
Stayed in Sep 2023
Friends
19 review
Very Good
Posted on Sep 13, 2023
This hotel not bad，there is a Seafood restaurant close to hotel
Response from Property: Hello, dear customers! Thank you very much for your support to our hotel, we always believe that good word-of-mouth must be recommended from the most sincere satisfaction of our guests, and we are honored to provide you with the best service. You are very welcome to choose our hotel again, whether for business or travel! Sincerely look forward to your coming again!
michaelccwong
Stayed in Mar 2023
Friends
7 review
Very Good
Posted on Apr 9, 2023
Good, ventilation requires improvement
Response from Property: Dear Guest: Hello! Thank you very much for your stay and sharing, I am sorry to bring you unpleasant experience; Hope you have the opportunity to try our deluxe king bed or smart superior king bed room is a window, the room type is not the same, the room facilities and pattern are not the same, the other rooms will give you a different experience! Velos Hotel is looking forward to your visit again, wish you a pleasant life!
Anonymous User
Discount Room
Stayed in Nov 2023
Solo travelers
23 review
Very Good
Posted on Dec 16, 2023
Good ah
Guest User
Stayed in Jul 2023
Solo travelers
1 review
Outstanding
Posted on Jul 8, 2023
good luck
Cherice
Deluxe Smart Room (Double bed)
Stayed in Apr 2021
Couples
14 review
Great
Posted on Sep 13, 2021
Nice enough hotel, you can get bikes anywhere to cycle around the city so the location was fine.
Guest User
Discount Room
Stayed in Mar 2024
Friends
3 review
Outstanding
Posted on Mar 29, 2024
The hotel is in a very good location and parking is convenient. The soundproofing is good and the lighting effect is full.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vigor to move forward. Thousands of words can be summed up in one sentence: Thank you for your support of the hotel. Because of you, we are happy! Thank you for your continued support and care for us! I wish you a happy day!
Guest User
Discount Room
Stayed in Mar 2024
Family
1 review
Posted on Mar 16, 2024
The lady at the front desk was very helpful. I was surprised when she took the initiative to upgrade the room type. However, this did not affect the hotel environment. There was a musty smell when I first entered. It was okay if the window was opened. Then it was gone at night. There was an inexplicable smell of urine, so I had to open the window for ventilation, but the outdoor air conditioner downstairs was very noisy. I spent the whole night like this. The toilet took up almost half of the room. The hygiene was okay, but the second When I woke up the next day, I felt extremely wet and felt uncomfortable all over. Maybe it was because of the proximity to the sea.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Zhuhai Velos Hotel. It is a great honor to serve you. From the moment you step into Velos, you are our family. We hope to use our thoughtfulness to take care of you like a family member. At the same time, thank you for your valuable suggestions to us. We know that this is the greatest love and care for us. Please help, we will carefully study and solve the problem to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
Guest User
Discount Room
Stayed in Mar 2024
Family
3 review
Outstanding
Posted on Mar 4, 2024
Service: The lady at the front desk was nice and even upgraded our room for free.
Health: Health is OK
Environment: The room is very quiet
Facilities: The facilities are a bit old, but overall they are good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Discount Room
Stayed in Feb 2024
Other
1 review
Very Good
Posted on Feb 26, 2024
It feels good. It is very close to Lovers Road and Love Post Office, and it is convenient to check in. It is close to the roadside, so there is a little noise. It is okay after 12 o'clock when there are fewer cars.
24-hour hot water, wash basin, and the temperature is enough, which is very good. The toilet has a smell, and it will be better after turning on the exhaust fan for a while. The bed and quilt are very soft. I personally feel good 👌 You can also watch TV. Disposable toiletries, toothbrushes, and slippers are also available, but towels and bath towels are not. It also comes with a charging head and data cable. In general, it is okay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Zhuhai Velos Hotel. It is a great honor to serve you. Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vigor to move forward. Thousands of words can be summed up in one sentence. Thank you for your support of the hotel. Because of you, we are happy! At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the staff of the hotel are looking forward to your stay again!
Anonymous User
Business Boutique Double Room
Stayed in Feb 2024
Family
2 review
Posted on Feb 13, 2024
There are no windows, poor ventilation, and the toilet smells like urine!
After checking out, I asked the front desk attendant to use the toilet, but the attendant impatiently said there was none! 😭
Original TextTranslated by Google
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
Lily&lacy
Ocean World Twin Room
Stayed in Feb 2024
Family
19 review
Amazing
Posted on Feb 13, 2024
The service is good, but in the middle of two music cities ~~ there are two ~ Wang Jie at 3 am ~ you know
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Velos Hotel. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!
Guest User
Discount Room
Stayed in Jan 2024
Solo travelers
4 review
Outstanding
Posted on Feb 1, 2024
Very close to the beach, it takes about 10 minutes to get there by bike. The front desk service is very good. The environment is good, hot water and other facilities are very comfortable, and the bed is big and soft
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Velos Hotel and for your high evaluation of our hotel! Cleanliness, quality service, convenient transportation, everything, do you feel the warmth of "home"? Now we are still running on the road of growth, and hope to get your guidance and supervision! Looking forward to seeing you again soon!
Guest User
Discount Room
Stayed in Jan 2024
Family
6 review
Outstanding
Posted on Feb 1, 2024
Clean and tidy, big windows, convenient transportation, close to Zhuhai by sightseeing bus, close to Jiuzhou Port for sea sightseeing, and convenient to Zhuhai Station by light rail, delicious food around
Original TextTranslated by Google
Response from Property: Finally I waited for you, and fortunately I didn't give up. Looking at this heartwarming evaluation, I feel that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it will you understand that continuing the same accommodation environment and providing more perfect services is what I can do for you. If you like us, remember to come back and see us. I wish you a happy life!
Guest User
Discount Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 10, 2024
The room is clean and tidy, and the front desk service attitude is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Anonymous User
Discount Room
Stayed in Jan 2024
Friends
1 review
Posted on Jan 24, 2024
The hygiene is poor, see the pictures for details
The environment is also good, see the pictures for details
The front desk service is good
The facilities are average, everything is there
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant experience you had. Your suggestion is very important. We have fed it back to the housekeeping department and made improvements immediately. We believe that our colleagues will be more attentive in serving guests in the future. We apologize again for your displeasure and look forward to your next stay to experience our better service.
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