Holiday Inn Express Zhuhai Gongbei(Gongbei Port) Guest Reviews
4.7/5
Outstanding
4086 review
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Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4086)
Positive reviews(4023)
Reviews with photos/video(829)
Delicious breakfast(707)
Easy to get around(242)
Friendly front desk staff(227)
Convenient for shopping(112)
Close to train station(66)
Delicious buffet(59)
Tasty restaurant(22)
Negative reviews(63)
Jonathan
Special Queen Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Excellent location within walking distance of the Gongbei border crossing -- I think it took me about ten minutes to get there although I could have easily just taken a taxi waiting outside. A hearty breakfast with coffee (not always available in China) and English-speaking staff.
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience with us. We are delighted to read your positive feedback and appreciate the kind words you have for us.We are delighted to know that our hotel's location was convenient for you, especially being within walking distance of the Gongbei border crossing. It's great to hear that you found the walk manageable、.The variety of our breakfast choices, Chinese and Western breakfast buffets, are all designed to make your travel experience enjoyable. We're also pleased to know that our English speaking staff were able to assist you and make your stay more comfortable. Our team strives to provide excellent customer service and ensure that our guests have a pleasant experience.sincerely,IHG Social Listening Team
Sharon Chan Lai Ching
Standard King-Size Room
Stayed in Nov 2024
Couples
4 review
4.0/5
Very Good
Posted on Dec 27, 2024
Hotel is near to zhuhai train station, walking distance about 15min. We had good time closing the border fr Gongbei port to macau for a half day trip.
Response from Property: Dear Guest Thank you for your positive feedback on our service! The hotel is about 3 minutes drive from Gongbei Port and Zhuhai Light Rail Station. Zhuhai Light Rail Station can directly reach Zhuhai Chimelong City Rail in 20 minutes. Next to the hotel is Xiawan Food Street, which is home to Zhuhai's old brands and internet famous restaurants. The hotel has a free parking lot, providing a convenient travel experience for self-driving tourists. We look forward to welcoming you again in the future and providing you with another exceptional experience. Thank you again for choosing us, and have a wonderful day! Sincerely. IHG Social Listening Team
Guest User
Standard King-Size Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 18, 2024
all was good except it was very difficult to find this hotel as multiple names are on the building.
Response from Property: Dear Guest,Thank you very much for your feedback. We sincerely apologize for any inconvenience caused by the confusion with multiple names on the building, which made it difficult for you to find our hotel.Your opinion is very important to us, and we will continue to strive for improvement to ensure that every guest enjoys a smooth and pleasant stay. Thank you again for your understanding and patience. We look forward to welcoming you back in the future and hope you will notice our progress and changes. Have a wonderful trip!Sincerely,IHG Social Listening Team
SabrinaLiew
Standard Room (2 beds)
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The breakfast is so good & overall is Very clean & the staff is very friendly ☺️ recommended you all to stay here.
Response from Property: DearGuest,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our breakfast, found the place very clean, and appreciated the friendliness of our staff. Your recommendation means a lot to us and we're thrilled to have provided a positive experience for you. We look forward to welcoming you back again in the future!Sincerely,IHG Social Listening Team
nael zaki
Standard King-Size Room
Stayed in Sep 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Oct 27, 2024
It's OK everything was great, just the front disc employee didn't speak English 🤣🤣🤣
Response from Property: Dear Guest, Thank you for your feedback! We're thrilled to hear that everything was great during your stay, and we're glad that you had an enjoyable experience overall.We apologise for the lack of English speaking front desk staff during your stay. We understand the importance of effective communication and will work to ensure that we have staff available to assist English speaking guests in the future. Thank you for choosing our hotel and for your valuable feedback. We hope to welcome you again in the future and provide you with an even better experience. Kind regards, IHG Social Listening Team
ZSHUMEN
Special Queen Room
Stayed in Aug 2024
Family
24 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Excellent Time in Holiday Inn Express at Zhuhai Guangdong China. I would Recommend this hotel.
We enjoyed a great weekend time here and were able to experience the beauty of nature that we get to enjoy every day. It was great to catch up and spend some quality time together.
6/9
Response from Property: Dear Guest,Thank you very much for your positive feedback! We are pleased to hear that you had an excellent time during your stay at our hotel.As a mid-range hotel chain brand under InterContinental Hotels, we have obvious price advantages compared to other brands under the group. The convenient service of group standard, enthusiastic service staff, clean and fresh sanitary environment, nutritious and sumptuous free breakfast, complete but not redundant intelligent facilities, coupled with this superior geographical location, convenient transportation, is really the most solid logistic support for you to come to Zhuhai. We are delighted to know that you would recommend us. We hope to have the pleasure of welcoming you again in the near future. Thank you again for choosing us!Sincerely,IHG Social Listening Team
Guest User
Standard King-Size Room
Stayed in Aug 2024
Family
24 review
4.7/5
Amazing
Posted on Sep 22, 2024
Nice and clean hotel. Convenient location near night market. Many massage shop.
Response from Property: Dear Guest,Thank you for your feedback!We are glad to hear that you found our hotel to be nice and clean, and that our location near the night market was convenient for you. We strive to provide a comfortable and enjoyable stay for all of our guests. We hope that you were able to enjoy some relaxation during your stay with us.Thank you again for your support and feedback. We look forward to welcoming you back in the future!Sincerely,IHG Social Listening Team
Flying Pan
Special Queen Room
Stayed in Jul 2024
Family
26 review
5.0/5
Outstanding
Posted on Sep 9, 2024
A kids friendly hotel for sure. Kids love the food and gym was a bonus. Staff are very helpful. Happy to stay again!
Response from Property: Dear guest,Thank you so much for taking the time to to write a review.It’s absolutely encouraging to read your comments. We can’t ask for more than that….Once again, many thanks for taking the time to post your review and we look forward to having the pleasure of welcoming you back to our hotel in the future. Sincerely,IHG Social Listening
GaryHKNY
Standard King-Size Room
Stayed in Jun 2024
Business travelers
16 review
4.7/5
Amazing
Posted on Jul 15, 2024
Great location & wonderful breakfast. The south side room offers a great view of Macau. If the hotel had a gym, that would be perfect ~
Response from Property: Dear guests, welcome to Holiday Inn Express Zhuhai Gongbei. We are located in the core business district of Gongbei, which integrates catering, entertainment, shopping and other multi-functions. The hotel is only a 3-minute drive from the Zhuhai Light Rail Zhuhai Terminal and Gongbei Port, next door to the Xiawan Night Market, easy to eat and drink, no need to worry about late-night snacks. Not far from the door is the beach, through the panoramic floor-to-ceiling windows in the room, you can also overlook the Hong Kong-Zhuhai-Macao Bridge and Macao cityscape. Every morning there is also a nutritious Chinese and Western breakfast buffet, freshly cooked, freshly brewed coffee, fresh seasonal vegetables, Western-style healthy snacks and so on, there are a lot of choices! We sincerely welcome you to visit us again and wish you a pleasant journey!Sincerely,IHG Social Listening Team.
Anonymous User
Special Queen Room
Stayed in May 2024
Family
22 review
4.0/5
Very Good
Posted on Jul 1, 2024
Very good and easy to reach, food is nice and clean. We will visit next time again in future. Thank you very much!!!
Response from Property: Dear guests, it is a great honor for us to be one of your stops on this trip, thank you for this support! Our hotel is located in a superior location, and we have carefully created a warm and comfortable environment to offer you a sound bath, quiet and comfortable sleep, high-speed Wi-Fi with full coverage in the guest rooms and public areas, as well as a nutritious and balanced Smart Breakfast and other value-added experiences. We are located on the third floor of 226 Qiaoguang Road, Gongbei, about 3 minutes' drive from Gongbei Port and Zhuhai Light Railway Station, next to Xiawan Gourmet Street, where Zhuhai's old and Netflix restaurants are all around the hotel. The perfect business circle adds infinite colors to your daily life. Sincerely look forward to your next visit and wish you all the best!Sincerely,IHG Social Listening Team.
Guest User
Standard Room (2 beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Excellent service and the front desk is so friendly and helpful. Room is clean and breakfast is wonderful! Will come back.
Response from Property: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you have experienced excellent service and found our front desk team to be friendly and helpful. Your satisfaction with the cleanliness of the room and the quality of our breakfast is music to our ears.We are committed to providing a comfortable and enjoyable stay for all our guests, and it's rewarding to know that we've met your expectations. We look forward to welcoming you back in the future.Thank you for choosing us and for your kind words. We can't wait to serve you again!Best regards,IHG Social Listening Team
Denne Goh
Special Queen Room
Stayed in May 2024
Business travelers
30 review
3.7/5
Posted on Jun 18, 2024
I recently stayed at Holiday Inn Express Zhuhai Gongbei and had a fantastic experience. The hotel's location is ideal, offering easy access to local attractions and transportation. The rooms, though not very large, were spotless, modern, and equipped with everything needed for a comfortable stay. The bed was particularly comfortable, ensuring a good night's sleep. The staff were exceptionally friendly and efficient, always ready to assist with a smile. The complimentary breakfast had a good variety of tasty options, catering to different preferences. Overall, Holiday Inn Express Zhuhai Gongbei provided excellent value for money, and I highly recommend it for both business and leisure travelers.
Response from Property: Dear guests, thank you for your busy sharing, read your comments carefully, for fear of missing any of the sincere feelings; as a select service hotel brand, the hotel focuses on "value" and the pursuit of "peace of mind in" business and leisure travelers, providing "just what you need" services, facilities, simple but not exquisite lobby, flexible and intelligent space, well-equipped meeting rooms, self-service laundry loft, free parking and other ancillary facilities. As a selective service hotel brand, the hotel provides "just what you need" services and facilities, such as a simple but not exquisite lobby, flexible intellectual space, well-equipped meeting rooms, self-service laundromat, free parking lot and other ancillary facilities, as well as area-wide Wi-Fi experience, which is a perfect combination of business and leisure. Our hotel's location is also very favorable, only 3 minutes drive from Zhuhai Light Railway Station and Gongbei Port, providing you with convenient travel conditions. We are adhering to the service concept of "meeting the needs of guests as far as possible", with thoughtful, considerate and delicate service, so that you can feel at home in the long journey, cozy, comfortable, at ease. We look forward to your visit again and wish you all the best.Sincerely,IHG Social Listening Team.
Tomcool2025
Standard King-Size Room
Stayed in Nov 2024
Solo travelers
11 review
4.5/5
Great
Posted on Dec 9, 2024
Very good location and walking distance from Gongbei Border. Very reasonable price with complimentary breakfast.
Response from Property: Dear Guest,Thank you for choosing our hotel and for your positive feedback on our location and the convenience of being within walking distance of the Gongbei border. Your satisfaction is our top priority and we are committed to providing a comfortable and enjoyable stay for all our guests. We are pleased that you found the location to be an advantage and that the breakfast met your expectations.We look forward to welcoming you on your next visit to Zhuhai and providing you with another satisfying stay.Kind regards,IHG Social Listening Team
Born2bfree
Standard Room (2 beds)
Stayed in Apr 2024
Travel with friends
9 review
3.7/5
Posted on Jun 3, 2024
The services was good. However the location of the hotel is a bit funny, cause everytime when we made a booking for the car, it will always go to the opposite carpark in front of the hotel. Please be mindful that holiday inn is just bedside DayInn dnd they share the same lift too. The breakfast was reasonable and able to fill your stomach. Overall the stay was good except our didi drivers do not come in the correct place to pick us up
6/7
Response from Property: Dear guests, thank you for visiting Holiday Inn Express Zhuhai Gongbei. We are close to Qingmao Port, Gongbei Port, Zhuhai Station, you can take the high-speed rail to various places, the city rail through the Zhuhai Changlong, business travel is quite convenient, and the surrounding food collection, easy to satisfy your taste buds to the pursuit of. Your next taxi can also contact the front desk colleagues to provide a more accurate positioning to the driver, we very much hope that your journey goes smoothly, Smart Breakfast Buffet is also the hotel brand features, I'm glad you like it, in addition to the regular Chinese and Western meals, our breakfast, as well as the local specialties, freshly boiled noodles with a variety of flavors of the special dishes, freshly brewed coffee, etc., to open up a brand new day for you. We sincerely look forward to the opportunity for you to stay in our hotel again, and wish you a pleasant journey and a smile!Sincerely,IHG Social Listening Team.
Maverick CHU
City-view Queen Room
Stayed in May 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 10, 2024
The room and amenities are good, especially the breakfast that has various kinds of food.
Response from Property: Dear guests, thank you for visiting Holiday Inn Express Zhuhai Gongbei. The hotel has a total of 188 sets of high-rise style fashion, intelligent and exquisite different types of rooms, through the room panoramic floor-to-ceiling windows can overlook the Hong Kong-Zhuhai-Macao Bridge, Macao landscape is also fully displayed in front of your eyes, so you can feel the romantic city of Zhuhai's humanistic feelings. 24-hour self-service laundry loft, high-speed wireless Internet, flexible switching of intelligent space, peace of mind, a wealth of breakfast, high-quality luxury bedding and comfortable bathing facilities to enhance your stay experience. The experience of staying in the hotel will be enhanced by the high quality and luxurious bedding and comfortable bathing facilities. Whether you are traveling for business or vacationing for family, here, the efficient service quality of "just what you need" will help you achieve your goals. Our breakfast offers as many patterns as possible to guests, nutritious and a combination of Chinese and Western, a full range of styles, daily meat and vegetables with fresh ingredients yogurt juice freshly brewed coffee to drink, bright stalls have noodles, small wontons and omelette, etc. Looking forward to the next encounter, wish you a pleasant journey! Sincerely,IHG Social Listening Team.