Laifeng Hotel (Zhuhai Doumen Xinqing Science Park Branch)

Laifeng Hotel (Zhuhai Doumen Xinqing Science Park Branch) Reviews

Laifeng Hotel (Zhuhai Doumen Xinqing Science Park Branch)

No.3 Wenhua Road, Zhuhai, ChinaView Hotel Details
Laifeng Hotel (Zhuhai Doumen Xinqing Science Park Branch)
Laifeng Hotel (Zhuhai Doumen Xinqing Science Park Branch)Laifeng Hotel (Zhuhai Doumen Xinqing Science Park Branch)Laifeng Hotel (Zhuhai Doumen Xinqing Science Park Branch)
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Laifeng Hotel (Zhuhai Doumen Xinqing Science Park Branch) Guest Reviews

4.6/5
Very Good
661 review
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(661)
Positive reviews(629)
Reviews with photos/video(110)
Classy environment(68)
Friendly front desk staff(66)
Delicious breakfast(42)
Perfect for business trips(27)
Convenient parking(21)
Comfortable bed(15)
Well decorated(13)
Would stay again(11)
Negative reviews(32)
Guest User
Queen Room With Audio-visual Equipments
Stayed in Jan 2024
Friends
128 review
4.5/5
Great
Posted on Jan 22, 2024
The receptionist was really nice and helpful. However there’s was smell in the bathroom.
Guest User
Deluxe Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 21, 2024
wonderful day with lifeng hotel
Anonymous User
Deluxe 2-bed Room
Stayed in May 2024
Family
5 review
2.2/5
Posted on May 4, 2024
Very disappointing stay, cockroaches in the room, the so-called self-service afternoon tea is just candy in the lobby 🤷🏻♀️ I went to have breakfast at 9:30, milk, soy milk, porridge, etc. were gone, and the ones that were added were just fillers, I couldn't look at them directly... I won't post photos of cockroaches, the front desk also changed the room in time, but the hygiene is really hard to describe, the makeup mirror is full of dust, the carpet and floor are also very dirty, it really ruins the reputation of Lefeng, my friend said that it was booked because it is a better hotel in the surrounding area, but it's just like this... scary... It's just an old building that has been renovated, and the surrounding area is shabby...
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback on our hotel. We are deeply sorry for the problems you encountered during your stay in the hotel. We attach great importance to your feedback and we are deeply sorry for the problems you mentioned. We do have some problems, which led to your accommodation experience not being as good as you expected. We reflect deeply and believe that this is due to our own poor management. We have taken a series of rectification measures, including strengthening sanitation and cleaning, improving food quality, and strengthening staff training to ensure that our service quality can be improved. We are very grateful for your support and trust in our hotel, and we will work harder to provide better services to every guest. If you have any other needs or suggestions, please feel free to contact us. Thank you again for your feedback and we look forward to seeing you again.
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The lady at the front desk is very nice, the room is clean and sanitary, and the breakfast has a wide variety. It's great
Original TextTranslated by Google
Response from Property: "Dear guest: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!"
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The hotel provides five-star high-quality services. From the lobby to the rooms, every detail has been carefully designed to bring guests a comfortable and luxurious experience. The service staff is warm and thoughtful, and both the restaurant and the gym are very satisfying. The rooms also provide free high-speed Wi-Fi, and the price is reasonable, which is absolutely worth the money.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay in our hotel and sharing your experience! We look forward to seeing you again!
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Hygiene: Clean Environment: Satisfactory Service: Satisfactory
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay in our hotel and sharing your experience! We look forward to seeing you again!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Facilities: Good👍 Sanitation: Good Environment: Good Service: Good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
croral
Deluxe 2-bed Room
Stayed in Feb 2024
Couples
78 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The Lavande Hotel is an impressive stay. First of all, the hotel's service is satisfactory. The staff are warm and attentive, always greeting guests with a smile, making them feel at home. Whether it is the front desk reception or room service, they are all efficient and professional. Secondly, the hotel facilities and room comfort are also amazing. The rooms are spacious and bright, with luxurious and elegant decoration and all modern facilities. The beds are comfortable and soft, allowing people to have a good rest during a tiring journey. The hotel's catering is also a highlight. The delicious breakfast options are rich and can meet the needs of guests with different tastes. The restaurant's pleasant atmosphere makes dining a pleasure. In addition, Lavande Hotel has a superior geographical location and convenient transportation around, making it easy to travel. The surrounding environment is quiet, making people feel peaceful and comfortable away from the hustle and bustle of the city. Overall, Lavande Hotel is a recommended accommodation choice. Whether you are on a business trip or on vacation, you can find a comfortable and comfortable living environment here. I would choose this hotel again on my future trips.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and for your comments on our hotel. With your encouragement, we will do better and look forward to your next visit! "
Aimeishideyu677
Deluxe Queen Room
Stayed in Feb 2024
Family
21 review
4.0/5
Very Good
Posted on Feb 17, 2024
The bed is very comfortable and big enough. The breakfast is very good. Although there are not many varieties, the quality is very high and the taste is good. There is a washing machine and a dryer, which is convenient for travel. It is recommended that the hygiene should be improved. The shortage of staff during the Spring Festival is understandable.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and for your comments on our hotel. With your encouragement, we will do better and look forward to your next visit! "
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Couples
55 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The cleanliness of the room and the service and cleaning during the holidays were also very good. I checked in using Ctrip points and the hotel did not treat me differently because of this. A thumbs up during the Chinese New Year.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
71 review
4.5/5
Great
Posted on Feb 22, 2024
The location is a bit far from the industrial park. Suitable for business trips in the park.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and for your comments on our hotel. With your encouragement, we will do better and look forward to your next visit!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Very good, there is a parking lot, mainly children like it very much
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and for your comments on our hotel. With your encouragement, we will do better and look forward to your next visit! "
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 18, 2023
The front desk lady is very friendly and the service is thoughtful. She is very nice. The room service is timely, and there are snacks, milk and various snacks for free. You can also read books and drink scented tea in your spare time. It is the best choice for business trips, family trips, and party gatherings.
Original TextTranslated by Google
Response from Property: "Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remembered the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!"
LJLoooooo
Deluxe Queen Room
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Nov 21, 2023
The location is easy to find. Convenient parking, clean and sanitary, good bedding, slept very comfortably, the front desk lady was very patient and considerate
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay in our hotel and sharing your experience! We look forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Family
1 review
1.0/5
Posted on Nov 18, 2023
A very scary encounter. Someone was trying to open my room in the middle of the night. I screamed a few times and they ran away. I called the front desk to verify the feedback, but nothing happened. In addition, the room smelled of cigarette smoke, there were hot holes in the sofa, and live little men could come and go freely. There were red stains on the walls, and the shower head and some items on the top of the shower room were crooked. The lighting system was also difficult to use, and I couldn't turn off the TV for a long time.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that your stay in our hotel was unsatisfactory. We are deeply sorry for the unpleasant incident you have experienced. We will investigate and handle the matter seriously and take measures to ensure that similar incidents do not happen again. At the same time, we will also conduct a comprehensive inspection and rectification of your room to ensure that the room's hygiene and facilities are in good condition. We will clean and repair any problems you encounter such as smoke smell, hot holes, small holes, stains, etc. immediately. Regarding the use of lighting systems and TVs, we will strengthen staff training to ensure that guests can use hotel facilities conveniently. Thank you again for your feedback. We will repay your trust and support with a more sincere attitude and more thoughtful service. If you have any other needs or suggestions, please feel free to contact us.