Thompson Zihuatanejo, A Beach Resort by Hyatt
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Rooms and Guests
1 room, 2 adults, 0 children
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Thompson Zihuatanejo, A Beach Resort by Hyatt

#4 of Premium Hotels in Zihuatanejo de Azueta
Carretera Escenica S/N, Playa la Ropa, 40895 Zihuatanejo, Gro, Zihuatanejo, Guerrero 40897, Mexico
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With a stay at Thompson Zihuatanejo, A Beach Resort, by Hyatt in Zihuatanejo (Playa La Ropa), you'll be within a 15-minute drive of La Ropa Beach and Las Gatas Beach. This luxury resort is 6.4 mi (10.3 km) from El Palmar Beach and 0.1 mi (0.1 km) from Zihuatanejo Bay.Show More
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hotel overview picture
4.6/5Great·Cleanliness: 4.6
All 53 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up Service
All Amenities
Surroundings
Airport: Ixtapa Zihuatanejo International Airport
(14.4 km)
Landmarks: Malecón Zihuatanejo
(1.2 km)
Landmarks: Plaza Kioto
(1.3 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Swim Up Suite Non smoking
6

Swim Up Suite Non smoking

Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability
Lagoon Suite with Plunge Pool Non smoking
6

Lagoon Suite with Plunge Pool Non smoking

Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
King Room with Plunge Pool Non smoking
5

King Room with Plunge Pool Non smoking

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability
King Room Non smoking
6

King Room Non smoking

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability
Thompson Suite
7

Thompson Suite

Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Ocean View Penthouse Suite
7

Ocean View Penthouse Suite

Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability
Two Bedroom Lago
7

Two Bedroom Lago

Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Two Bedroom Gard
7

Two Bedroom Gard

Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Two Bedroom Beac
6

Two Bedroom Beac

Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Beach Suite
1

Beach Suite

Non-smoking
Air Conditioning
Daily Housekeeping
Room Details
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Guest Reviews(53)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
AI Summary
An AI-summarised snapshot of real guest reviews
Located on La Ropa Beach, the property provides stunning sunset views, luxurious accommodations with unique amenities, and high cleanliness standards. Hao serves a delicious breakfast, while the attentive staff enhances guest experiences. However, some find it pricey and crowded during holidays.
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Helpful
Not helpful
Guest User
April 30, 2024
My stay at the Thompson in Zihuatanejo It was very especial occasion, it was our wedding anniversary and the whole experience was just amazing. The facilities, the beach and the staff were incredible too us.
Guest User
April 30, 2024
The Thompson, though very pricey, is a great splurge if it's in the budget. The rooms are lovely--many different standards--some bigger than others though they are all quite nice. The website does not do a good job of descripbing them. My favorite was the swim up suite--try to get ones like 5, 6 or 7 for best beach views. Beach suite 8 was amazing--huge room, plunge pool, steps from the sand. Housekeeping does a great job, drinks at Hao are strong and the bartenders are very friendly, the main pool by Hao is the perfect place to while away an afternoon. My only complaint is Ceniza. We ate there for the first time--a birthday dinner for four couples--and it was lousy. Don't bother, and just head down the beach to La Perla or La Gaviota, or splurge at Mar 7 Cielo at Casa Que Canta. I wish they'd step up their food game as the setting is sensational. The hotel faces west and the sunsets are so beautiful. I will definitely go back--it's so peaceful.
Guest User
April 23, 2024
The quality of service at the resort is outstanding. The staff are warm and attentive, always greeting guests with a smile and doing their best to provide guests with attentive service. Whether it is the needs during the check-in process or the arrangement of entertainment activities, they can be solved in a timely and effective manner, making people feel at home.
Grant
January 25, 2024
By far the best property in Zihuatanejo and Xtapa in every aspect. We will be back!!
Guest User
April 20, 2024
All the reviews are glowing and not without reason. This is a fantastic property that is clean and well maintained. Staff is attentive but not overly trying to sell you at every turn. We ate most of our meals at the resort and everything was fresh and excellent. There were a few familys with small children, a bridal party, and one or two groups, but the vibe is 30s to 60s couples. There's no late night clubs, this isn't Cancun and that's what we were looking for. I gave it low marks for value because it's not a value property, and it's not trying to be. You're going to pay a premium compared to other locations but if you are able to swing it... worth it.
Guest User
April 19, 2024
Just wrapped up my second stay at Thompson Hotel in Zihuantenejo. Can't decide which I like more, the beautifully designed and maintained resort, or the incredibly friendly, personable staff. Glad I don't have to choose! I think the thing that makes this place special is that many of the servers have worked at the hotel for more than 10 years and clearly love their jobs! I hadn't been to the hotel in a year, but the staff remembered me and picked up right where we left off. I'll definitely be back!
Guest User
April 17, 2024
I recently stayed at the hotel with a large group of friends. We all had the best time! Everything was fantastic, the rooms, the food, the staff. We spent all day on the beach with Ediberto looking after our every need. He really made the trip so special for us! I would recommend this hotel to anyone looking for a relaxing beach vacation, whether with a group of friends, family or partner. The hotel really accommodates it all.
Guest User
April 16, 2024
We really enjoyed our stay here. The Staff was very friendly and welcoming. Our room was clean and comfortable, although we spend most of our time lounging in the lounge chairs by the beach overlooking the beautiful ocean. One of my favorite parts of the stay was my massage with Rosie. She is so sweet and I left feeling relaxed and rejuvenated. Thank you Rosie for such a healing experience.
Guest User
April 15, 2024
We had an amazing stay at the Thompson. Ediberto has worked there for 20 years and has known our family and friends for all that time. He literally takes such good care of us, he knows every thing we all need during our stay, they take special attention around a food allergy, the entire staff is amazing. So grateful to have this little gem to visit. Thank you Ediberto for taking care of 17 people this weekend and making each one feel special and attended too! Kudos to the entire staff in property.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
AgeFee
Children 17 years old and under
Mex$474.97 (approx. CAD 38.29) per person
Adult
Mex$474.97 (approx. CAD 38.29) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2019
  • Number of Rooms: 56
With a stay at Thompson Zihuatanejo, A Beach Resort, by Hyatt in Zihuatanejo (Playa La Ropa), you'll be within a 15-minute drive of La Ropa Beach and Las Gatas Beach. This luxury resort is 6.4 mi (10.3 km) from El Palmar Beach and 0.1 mi (0.1 km) from Zihuatanejo Bay.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. This Art Deco resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at CENIZA, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 56 individually furnished guestrooms, featuring iPod docking stations and minibars. Rooms have private balconies. 24-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportIxtapa Zihuatanejo International Airport
Distance to Airport14.38KM
Average Price FromCAD1006
Hotel Star Rating5