Hotel Zihua Caracol
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zihuatanejo

Hotel Zihua Caracol

C. Adelita Sn, Playa la Madera, 40894 Zihuatanejo, Gro, Zihuatanejo, Guerrero 40880, Mexico
Show on Map
With a stay at Hotel Zihua Caracol, you'll be centrally located in Zihuatanejo, within a 10-minute drive of La Ropa Beach and La Madera Beach. This hotel is 2.5 mi (4.1 km) from Las Gatas Beach and 5.6 mi (9 km) from El Palmar Beach.Show More
We Price Match
hotel overview picture
3.5/5Cleanliness: 3.5
All 26 Reviews
Amenities
Private Parking24-Hour Front DeskLuggage StorageWi-Fi in Public AreasFreeRestaurantMeeting Room
All Amenities
Surroundings
Airport: Ixtapa Zihuatanejo International Airport
(12.1 km)
Landmarks: Playa La Madera
(140m)
Landmarks: Playa la Madera
(220m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King-Size Suite
11

King-Size Suite

1 King bed
Non-smoking
Private Bath
Refrigerator
City View
Towel
Room Details
Check Availability
Family Suite
20

Family Suite

1 King bed and 1 Double bed
Non-smoking
Private Bath
Refrigerator
City View
Towel
Room Details
Check Availability
Standard King Size Room
16

Standard King Size Room

1 King bed
Non-smoking
Air Conditioning
Private Bath
City View
Towel
Room Details
Check Availability
Standard Room With Two Double Beds
21

Standard Room With Two Double Beds

2 Double bed
Non-smoking
Private Bath
TV
City View
Towel
Room Details
Check Availability

Guest Reviews(26)

3.5/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.5
  • Location3.5
  • Service3.5
Guest User
October 3, 2021
Room had no working AC, no hot water. Mattress was rock hard, linens were course, towels were rough. Breakfast food was terrible, barely edible. Seriously this room is not worth over US$25.00 DO NOT STAY HERE!
Fern
February 15, 2024
Love the pool and garden area. Roof top view is beautiful
Juan
February 4, 2024
Very close to the beach
Roger
January 28, 2024
No service at all, no coffee, shower was cold and hard to use
Alejandro
January 23, 2024
Improve bathroom conditions Improve flavor in dinner foods better internet
Original TextTranslation provided by Google
Jo-Ann
January 22, 2024
January 2024. The staff here are very lovely and kind.The pool was clean & nice and deep although only 2 lounge chairs for the whole hotel. Do not bother with the all included breakfast. It was terrible at best making us not want to order anything else out of the onsite restaurant. The beds were extremely hard but the location was absolutely perfect. Just a quick three minute walk to the beach.
Nancy
January 2, 2024
They do not leave clean towels unless you request them during specific hours. They stole $100 from my bag.
William
December 31, 2023
Sheets were dirty. Loud music from the restaurant.
Gary
February 12, 2023
Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleSet menu
AgeFee
Children 17 years old and under
Mex$90 (approx. BRL 27.59) per person
Adult
Mex$150 (approx. BRL 45.99) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Number of Rooms: 37
With a stay at Hotel Zihua Caracol, you'll be centrally located in Zihuatanejo, within a 10-minute drive of La Ropa Beach and La Madera Beach. This hotel is 2.5 mi (4.1 km) from Las Gatas Beach and 5.6 mi (9 km) from El Palmar Beach.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and barbecue grills.

Grab a bite at Restaurante Los Caracoles, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Make yourself at home in one of the 30 individually furnished guestrooms. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

Services & Amenities

Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportIxtapa Zihuatanejo International Airport
Distance to Airport12.1KM
Average Price FromBRL814
Hotel Star Rating2