We visited this hotel for to spend a weekend of leisure in and around Zurich. The hotel is well situated, and the rooms are well insulated. If you ask for it, you’ll get a quiet room facing the inner courtyard. The room and amenities are up to par for a 5 star hotel. And this is about it, where the hotel is worth it stars. Where it fails to meet a 5-star standard is the sleeping comfort. With a hotel-wide setting, you can’t set the A/C to your needs. In a weekend where the temperatures suddenly rose from 15-16 C to 25 C+ , that led to a warm, uncomfortable temperature to sleep in. The welcome and arrival isn’t o, par either. The arrival was DIY. No valet to help you in with your luggage. Check-in is fill-it-in-yourself-on-a-tablet. And finally, the true tell-tale of a 5-star hotel is for me, besides service and the infrastructure, and has always been, breakfast. The choices are limited in every department, sweet or salty. There are some eggs on demand, and this is where the Falling-Down experience really kicks in. Seen that movie? With Michael Douglas? There’s a world-class scene of the main character in a hamburger joint, where he raises a stink regarding the photo of a lush hamburger, and the sorry-excuses of an industrial flat piece of food he’s served. My wife’s eggs Benedict was the same. A picture of a lush egg-benedict on the menu, and a sorry excuse for an industrial toast, a piece of ham looking like a leather shoe sole. Some poached egg. Where is the brioche? Where is the hollandaise sauce? Where is the lushness on display on the menu? Call me finicky, but at 640 CHF a night, a hotel claiming 5 stars, I wouldn’t expect them to try and cut corners or save money by a DIY-checkin or a sorry excuse for a breakfast. That is unbecoming. And paying that kind of money, for this kind of experience, does not even warrant a "good" rating.