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5 star

The Dufour by Hotel Schweizerhof Zürich
4.4/542 Reviews

The Dufour by Hotel Schweizerhof Zürich

Zurich|0.88km from Spielplatz Lutherwiese
Location: Excellent. It takes about 10 minutes to get to Zurich Main Station by train from Zurich Airport. This hotel is just across the road from the main train station, one or two hundred meters away. Room environment: Not very new, but completely acceptable. The decoration is relatively exquisite. The suite I booked has free minibar and snacks (except alcoholic beverages/wines) Service: Contact the agent with Ctrip in advance to communicate about early check-in. The answer is that if there is a room available, you can check in in advance. We arrived at the hotel at 10:30 am and the room was ready for smooth check-in; both the front desk and the door bellman gave us a very friendly feeling. ;After checking out, two bottles of mineral water were given as a gift. Room hygiene: There are two bathrooms in the suite. Toiletries such as toothpaste and toothbrush are provided. Samples of Swiss Dabao skin care products are also provided. There are welcome fruits and turndown service. Good night chocolates are also provided. Breakfast: The dining environment is not big, but the decoration is very nice. The service is also very nice. In addition to the buffet area, you can also order meals, both paid and free. Guests in the suites have champagne breakfast. Those who order for a fee are also free. You can also order a glass of champagne per person. Overall: In Zurich, where land is at a premium, I feel that the price/performance ratio is very high. The only drawback is that there is no view outside the window of my room. It is very close to the building opposite. The advantage of this is that it is relatively quiet. I will consider staying here next time I go to Zurich.
Park Hyatt Zurich
4.6/550 Reviews

Park Hyatt Zurich

Enge Zurich|1.09km from Spielplatz Lutherwiese
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Business travel

Park Hyatt Zurich
4.6/550 Reviews

Park Hyatt Zurich

Enge Zurich|1.09km from Spielplatz Lutherwiese
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Top rated hotels in Zurich

Searching for hotels near Spielplatz Lutherwiese? Compare room rates and reviews to find your ideal stay.
Boutique & Art Hotel Helvetia
4.3/551 Reviews
Aussersihl
The staff was very kind and helpful, it is also perfectly located, easy walking distance from the city center. Rooms were very clean and what I found amazing is they have umbrellas they lend out since Zurich is such a rainy city.
Trip Inn Zurich Hotel
4.1/5144 Reviews
Langstrasse
Trip Inn Zurich Hotel is a cheap budget hotel which met our expectation for a simple accommodation. Also, the supermarket is just around the corner. However, we can’t seem to have an option not to have the staff from coming in to clean our room whenever we are out for an activity. We prefer to have more privacy as we do keep some of our less important belongings in the room. Overall, it is a good experience.
Greulich Design & Boutique Hotel
4.4/554 Reviews
Aussersihl
I stayed for around 3 months as in international visitor during COVID lockdown in 2020 in one of the large rooms. The staff were all lovely, and the room was fantastic with a big, comfortable bed, luxurious bathroom with large bathtub, and separate living area with a large desk which enabled me to easily work / study while there. The location is great, close to the lively Langstrasse but far enough away to be very quiet! Very good for business travellers - just note that there are no kitchen facilities / fridge in the room (this is made clear in the room descriptions)! Overall this was a memorable and peaceful stay at a tumultuous time, I hope I can stay in the future!
Hotel Seidenhof
4.5/526 Reviews
This is a hard review to write. 2 nights here. The hotel itself is fine. Tastefully refurbished, with a dose of quirkiness. We had two linked rooms, with a small sitting room and balcony (with a total non-view). Check in was polite and efficient. Breakfast was excellent, with high quality buffet and eggs cooked to order in front of you. Kept running out of fruit juice, however. Replenishment could be better. We were in the mid European heatwave, reaching 37C in the afternoons. When we first entered the rooms, the ”aircon” was on at full and incredibly noisy blast, yet the rooms felt very warm. I assumed they've just turned it on prior to our arrival. After a very hot evening out, I was relishing a cool bedroom to sleep in (having left the ”aircon” on whilst out). Arriving back, I was dismayed to find my room was 28C. I went down to reception, but the night staff were completely uninterested and unsympathetic. He said ”we don't have air conditioning, we have air movement”. I said it was utterly useless, and he said that the Swiss government had banned air conditioning. There was nothing he could do. I returned to my room and sweated the night away with no sleep whatsoever. I felt truly terrible in the morning. The morning staff were far more understanding and offered to put fans in the room, which did help but only slightly. This place is not remotely cheap (even for Zurich, where everything is at least 50% more than you would pay anywhere else), and especially the rooms we had. Tripadvisor shows aircon as an amenity for the hotel, and for this price I would simply take it for granted. To say aircon is ”banned” is patent rubbish, as we went into dozens of shops, bars, restaurants that were crisply cool. I checked the hotel's main competitors and all have full aircon. I did some research, and it seems the government are indeed making it difficult to put aircon into new builds and refurbs. Seidenhof needs to get lobbying, as these weather events are going to become much more frequent and nobody is going to pay its prices to stay in a hotel with no aircon. This ruined our stay in Zurich. If the Swiss government are serious about the environment, they should tax out of existence the nose-to-tail supercars that clutter Zurich's roads instead of targeting the one thing that makes living with climate change tolerable. Whilst they're at it, they should also ban plastic drinking straws (as in the UK), which do such terrible damage to marine wildlife.
Citizenm Zurich
4.3/543 Reviews
Great and easy check in. Watt and Derrick were very helpful with the check in and info about Zurich. Loved the complimentary drinks at check in. Compact room but very modern with cool amenities. Loved the big and soft towels. Found the hidden hair dryer in a cute pouch. Water pressure in the shower was just right. They also stored our luggage for an extra day. Enjoyed our stay and will definitely come back to this hotel.
Hotel City Zürich Design & Lifestyle
4.5/595 Reviews
Very nice and spacious rooms with a nice view of the city center and great location with closeness to all the places to shop, eat, boutiques and best access to the train station and stops. Breakfast was so nice with the staff who welcomed us and the reception area and service from Andre and Chantal were the very very best. Always willing to help us out and check in to see how were were doing, giving us great tips for going around the city and best places to find local foods and deals. Only wish that we could have stayed longer!

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