To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(57)
Positive reviews(27)
Reviews with photos/video(2)
Negative reviews(6)
Guest User
Standard Twin Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 29, 2023
Second time staying at the hotel, very clean and tidy. The walls are a bit thin, so we could hear the shower in the next room. Also, some coffee and tea packages were missing in the room, and it was too late to call in for a refill. Overall, a very nice hotel, and I will visit again!
Tony
Standard Twin Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 20, 2023
Lovely clean hotel with all amenities advertised per specific room, friendly staff and good location. Would recommend!!
Zhangliyuan
Standard Double Room
Stayed in Oct 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 4, 2022
A very quiet place with fresh air. 5min by taxi to the railway station. If want to go to the city center of Zwolle, you can rent a bike from hotel, only 2km riding.
Guest User
Privilege Double Room with SofaBed
Stayed in Dec 2023
Family
12 review
4.0/5
Very Good
Posted on Jan 5, 2024
The room is a little small and a little cold! Everything else is fine 😅 basically satisfied. The surrounding environment is relatively quiet. Because it is far away from the city, there are no shopping or dining stores. You can only order food in the hotel and send it to the room or go to the bar.
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Guest User
Standard Double Room
Stayed in Jul 2022
Business travelers
16 review
3.2/5
Posted on Oct 21, 2022
The environment is good, but it's too remote. I couldn't get a taxi in the morning and almost missed the train.
We stayed there with our kids. We booked the Dino Expedition room and the kids lovede it. It was very cute. And very easy and convenient to get thw tickets for the dino park at reception. If you are there to visit the dino park I would reccomend walking. It's just a Quick 20 min walk and you get to see the surrounding area. Our kids loved the view from the hotel as you could see the cows on the field. Breakfast was great! We all had many options to chose from. Even the kids liked the options for breakfast. And it's very cute to look out the Window, when eating breakfast. We saw a hare and a deer! Staff are very kind. It's outside the city itself but that wasnt really a problem for us.
Guest User
Stayed in Aug 2023
Other
4.0/5
Very Good
Posted on Aug 30, 2023
Great hotel, ideally located outside the city in a quiet environment. A large parking with EV charging station. The room was clean, well maintained and everything was working and in good shape. Excellent breakfast, with enough variety and choices for everyone. Very friendly personnel.
Guest User
Stayed in Jun 2023
Family
3.0/5
Posted on Jun 30, 2023
One night in a family room. Nice room with fridge with free water and soda. Also coffee and tea in the room. The beds are with shared blankets. Also the sofa bed for the kids. Very good breakfast with fresh pressed orange juice. A lot of parking spaces just outside the hotel. Clean Hotel.
Response from Property: Dear Lykke, It was a pleasure to receive this great review. We are delighted to hear that you enjoyed your stay in our family room and appreciated the complimentary water, soda, coffee, and tea provided. It's great to know that our breakfast, including fresh pressed orange juice, met your expectations and that you found our hotel clean. Additionally, we are glad that you found our parking facilities convenient. We have taken note of your comment regarding the shared blankets on the beds and will consider it for future improvements. Our goal is to ensure that all our guests have a comfortable and enjoyable stay. We look forward to the pleasure of welcoming you back. Many thanks again, Cristina Juley-Doevendans Hotel manager M: cristina.juley@mercurezwolle.com T: +31 38 421 6031
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Have used this hotel in the past and it maintains its high standards. The staff are pleasant and efficient. Rooms are modern, clean and well maintained. The hotel is located just off the motorway, easy to find.surrounded by farm land. This means it is a long walk into the town if on foot
Guest User
Stayed in Jan 2023
Couples
3.0/5
Posted on Jan 31, 2023
Location good. Staff good. Functional. Room OK. No fridge. But.... And this is a VERY BIG BUT - THE HOTEL TURNS OFF THE AIR CONDITIONING FROM 11 TO 8. Why? WHY??? WHY???????? Why would you do that? We were SO HOT...... SOOOOOOOOO HOT What possible reason would they have for turning off the air con?
Guest User
Stayed in Jan 2023
Business travelers
3.0/5
Posted on Jan 31, 2023
Not first time. Always choose Accor hotels. This one very sufficirnt location for north NL trips. But this time I felt some cost cuttings in staff given free in the room. First time I felt this for a 4 star Accor hotel. All the rest is quite ok.
Animefan1980
Stayed in Apr 2024
Solo travelers
5.0/5
Outstanding
Posted on Apr 13, 2024
After a wonderful walk in Zwolle, concluded with a comfortable overnight stay at Mercure Zwolle. Friendly welcome from the reception, who will guide you with check-in and your questions. A lovely cozy comfortable room for a good night's sleep. Dinner has a menu with something for everyone. Definitely come back here again.