Bintulu Inns

Very spacious one bedroom apartment. They obliged my request for high floor with sea view which was very nice. Comfy bed. Strong air conditioning in the bedroom and living area. Good water pressure with hot water supply for shower and sink in the bathroom. Furnishings are a little dated and sp****. Kitchenette feels a bit grimy and the sink's water pressure was poor. It's not well equipped, perhaps for long stay where you really use it supplies can be requested. Due to Covid, breakfast was lunchbox style placed outside the room. It was horrible! We only had it the first morning, subsequent days we told them not to bother. Location is good if you have your own car, otherwise it's got nothing nearby for food and supplies. Photos show double pillows but it's actually one measly pillow per person. Upon request they only give 1 extra (don't understand why so stingy). Bedroom has blackout curtains but the bathroom door is frosted glass which lets light in. If you like to sleep in a darkened room, this will irritate the hell out of you as it did me! For the price of RM125 per night, it is extremely good.

The check in process was easy, but a little too easy as in I was not shown what direction to head to get to my room, what floor it was on or even where the lifts were. Check in staff were pleasant enough though. I eventually found my room and it was ok. For an ”executive suite” it was way below par, but for a normal double room, it would have been fine. Decor was very dated but sufficient. I didn't particularly like the wooden flooring, but that's a personal choice and it was clean so hey ho. The biggest issue I had was I could only find one plug socket, which was nowhere near the bed and it appeared to be very loose in the wall. The 2 x USB sockets on it were handy, but only worked when they wanted too. The room phone did not work so I had to go to reception to order room service. On that subject, I ordered a pizza and it was delicious. I genuinely loved it and it was delivered piping hot. The downside was the guy who delivered demanded cash only (which was not stated anywhere in the room service menu) and I did not have enough cash on my so, much to a bemused look from him, I charged it to my room. The shower was over the bath which was a bit dated but was decent enough. The bath mat was a bit shabby looking so did not use it. The towels were clean and fresh. The bed was very comfortable and I did have a couple of good nights sleep. I did nit try the restaurant in the hotel so cannot comment. Overall, it is a decent hotel that could be doing with a facelift, but it was OK. It is located right next to a shopping mall which, being honest, is worth a miss, but that's for a different review.

We had a good stay. The room was clean and spacious. The washroom was also spacious, except we had to request for a bin in the bathroom by ourselves. We also had to request for face towels as it was not provided. But other than that, the room was good. As for the breakfast, the varieties are quite good. The tastes could use some improvement but overall, they are good. Location-wise, one of the best spots, surrounded by local food and amenities. Especially close to Farley, so that’s good.

Huge spacious room, comfy bed, complete amenities. Parking space is rather limited. Love the view though. 24hr eateries just stone throw away. Definitely will come back

Great hospitality, spent 15 nights there for quarantine and everything was good from food, bed, toilets. Everything was clean and comfy, perfect for a short getaway. Was sent food every few hours too during the quarantine! The food was so-so but overall it was a truly amazing experience.

I stayed for 4 nights. The room is very big & spacious with all the basic amenities. I was given a room facing the sea. The bed was quite comfortable. Not much choice of tv channels. Since I was on official trip, I needed to be in contact with my office at all time during office hours but the WiFi connection was very bad. My telco network reception is quite poor too (of course not the hotel’s fault but was hoping the WiFi to be efficient). The foods are quite disappointing. The staff on the other hands were quite pleasant, friendly & helpful. Understood that it took them quite sometimes to make up the room because the hotel is 1 of the quarantine hotels so they missed out cleaning the room I was at the day before my check out. Plus point is the rooftop. You can watch the sunset from the rooftop

Location was good, but the cleanliness need to improve a little bit. Got blood stain inside comforter. ( already ask to change comforter but then I realised they only change outer pieces of comforter not the comforter . The blood stain was inside comforter) . Overall was good . Staff were friendly and helpful .