Hotels With Wifi in Brunei-Muara, Brunei Darussalam

"Pros: Very close to the main attractions in downtown Brunei (walkable even) Desk was very kind to lend port adapter Breakfast was great even if not much options Free pick-up from the airport to the hotel Supermarket is quite close to the hotel Hot water available in the shower WiFi speed is goo Cons: Hotel is a bit dated"

"Hygiene: Clean and tidy, very well-maintained. Service: Warm and proactive, responsive to issues. Environment: Downstairs is a mall with a supermarket and well-known stores like Rolex and Patchi. Facilities: The temperature was cool, the air conditioning was set quite low overall. If you're sensitive to cold, you'll need a jacket."

"Good value for money and a comfortable stay. The room was clean, spacious, and well-maintained, and the staff were friendly and accommodating. The location was also convenient for getting around Brunei. The only downside was that the shared bathrooms could be cleaner, as they were sometimes a bit dirty. Aside from that, everything else was satisfactory, and I enjoyed my stay overall."

"The hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced. The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day. There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant. The tap water is yellow, and there were also issues with the hot water. Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own. Unfortunately, the overall service was extremely disappointing."

"The location was great. There's a decent-sized supermarket in the hotel's basement, which was super convenient since it's open late. They upgraded our room, so we ended up with a really spacious one. The hotel itself is a bit old and could use some cleaning in places, but for the price, it's not bad. Breakfast wasn't amazing taste-wise, but it was colorful and looked nice."

"I used this hotel for a transit stay. Upon arrival, the hotel's shuttle staff was immediately available, making the transfer to the hotel smooth and convenient. The location is great, with many attractions within walking distance, and there's a night market nearby, which is a big plus. The bathroom was also clean, which was nice. For breakfast, there weren't many options, but there was toast, jam, and drinks, which was perfectly fine for my child's breakfast. Just note that toothbrushes are not provided in the room, so you'll need to bring your own."

"Good location for budget travelers, but cleanliness and facilities need improvement Location & Accessibility. The hostel is located near the Gadong Night Market in a relatively safe area. It takes about 15 minutes by car or bus to reach the city center, where you can find the Sultan Omar Ali Saifuddien Mosque, Kampong Ayer (water village), and museums. Public buses to the city center are available right from Gadong Night Market. Room & Cleanliness: I booked a bed in the female dormitory and was guided to another building about a 1-minute walk from the main Google Maps location, which was fine. However, I had concerns about the cleanliness. The bedsheets, although supposed to be fresh, had visible hair and dust on them. I was offered a different bed, but it had the same issue. Since I was exhausted from long-distance travel, I gave up and accepted it, but I felt uncomfortable watching the staff simply brush off the dirt by hand and assign the previous bed to another guest. Facilities & Wi-Fi: There is room for improvement regarding the bathroom and Wi-Fi. The shower rooms (separate from the toilets) are extremely small, with no hooks to hang towels or clothes. There is also a mild sewer smell from the toilet and shower area. The hostel uses a strong orange air freshener throughout the property, which felt a bit overpowering. While Wi-Fi is provided, the connection was extremely slow—perhaps because my room was at the far end of the hallway. Since eSIMs in Brunei are relatively expensive compared to other countries, the weak Wi-Fi was quite inconvenient. Overall: It has the absolute basics. If you are on a tight budget and just need a cheap place to sleep for 1 or 2 nights in price-heavy Brunei, this could be an option. However, expectations for cleanliness and comfort should be kept low."

"When we arrived, the hotel offered a free shuttle service to the night market if we booked through them, which was super helpful! On the way back, they even took us to two mosques so we could get some great photos of the illuminations ✨ It was truly amazing service, I was so impressed! 🤩 Regarding breakfast... I wanted to try some local food, so I didn't book breakfast. When I asked the hotel staff for recommendations, they happily gave me a ton of suggestions for breakfast spots (and even wrote them down for me!)"

"Wonderful staff and useful airport transfers, but the hotel needs a complete renovation The strongest part of our stay was definitely the staff. Everyone was incredibly kind, welcoming and genuinely willing to help with absolutely everything. Their attitude made a huge difference, and we are very grateful to the entire team! The hotel also provides complimentary airport pick-up and drop-off, which was extremely convenient. We received a room upgrade, and the staff brought drinking water and fresh linen to the room. Coffee and tea supplies were replenished every day as well. Unfortunately, the building and rooms are extremely outdated, and cleanliness was a serious problem. The hotel clearly needs deep cleaning, better maintenance and a major renovation. Despite the excellent service and useful amenities, the poor condition of the property made the stay much less comfortable. Thank you again to the wonderful staff — you were truly the best part of this hotel."

"We enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM. Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious. Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up. Other than that, we were happy with our stay and would recommend it."