Without a Colombian phone number, the only way to communicate was trip.com messages, which were simply ignored.
Self check-in, I waited over an hour late for the access code to the apartment door. Never got the WiFi password nor gym access info despite repeated requests.
So the amenities were not, in reality, as advertised. No internet, no gym, no response to inquiries.
This hotel is relatively close to the airport. You can book whatever you want after getting off the plane.
Advantages: The price is not too high, the hygiene is okay, the environment on the first floor is okay, there is a place to sit and talk about things, and there is also breakfast. Although very simple
Disadvantages: The room is too small, not 18 square meters at all. You can only turn around in places other than the bed where 2 people sleep.
Also there is no hair dryer. After washing my hair, I asked them if they had a hair dryer. I can only sleep with wet hair, which is very depressing.
Free shuttle bus at exit number 1. Easy to find. Leaves hotel on the hour until the evening. After that every half hour. Refer to the accompanying photo. Excellent breakfast. Helpful staff. Very comfortable bed and pillows. I would definitely be happy to recommend this hotel.
The hotel is at a good location in Chapinero being close to main streets, ATMs, banks, hospitals, etc. The staff was always very warm and respectful. The bed and pillows were very comfy and you can have a good night rest. The wifi is pretty fast once you’re connected.
The room is small but clean and quiet. The staff is friendly and the assistance service of Ctrip is also great. There is an airport shuttle to the airport, which is very punctual. The breakfast tastes good, with fruit, coffee, milk, yogurt, eggs and bread. It has the basic breakfast standards. Recommended for those who want to catch an early flight.
Five stars based on Two star hotel! Hotel location was best that I could find. Its across Transmilenio Museo station which gave access to north of town as well as faster way to the Airport for 3200 pesos (Taxi about 40k). Station has ticket office in front. Right next to Parque de la Independencia, which was nice walking area that has Bull fighting arena and planetarium (which was visible from hotel (if your room is not face this side, there is a lounge in each floor that gives view to both Museo side as well as the park side)). It also is locate right next to Museo de Nacional de Colombia. Only two block walk to start the walking street (Carrera 7) of Santa Fe with various shops and restaurants (walk around the hotel to main street and go south). Only 15-20 min(1 mile) walk to gold museum, then another 5 min to Plaza Bolivia, walk another 15-20 min East to Monserrate.
Room: Clean, for its size and price, enough space to put stuff, has safe, but no refrigerator nor coffee machine. its basic. Bed was double but actually like US king size, it was too hard for me. Temp control only has AC so even with AC turned off, the room (1501) was bit cold. Bathroom has hair dryer, simple yet enough space, has shower unit with hot shower (only rain fall option, no hand held). There is couple USB-A & power outlet right to the bed, our was not working. Also a power outlet by the desk area.
Security was good, a guard at the main entrance, elevator needs room card for floor access.
Front Desk: Surprisingly for an international brand, most didn't speak English, but they were friendly and accommodating. With my minimal Spanish and their minimal English, we didn't have any issue. Front desk also gave us early check in and high floor choice.
Food: My room plan included breakfast, food was ample decent quality with meat/eggs, pastries, rice, soup, cold cuts/cheese, sometimes potatoes, about 10 diff kinds of fruits, 4 diff yogurts, couple juices and coffee. Juices were bit off as sometime you get real juice sometime water down to fruit drink. Breakfast is served in Qceveche, next to the lobby, place is not large, but has outdoor sitting area, also serve lunch, dinner and various drinks. We had dinner, food was good, bit pricy compare to outside but reasonable for hotel restaurant (we stayed in AC Marriot in Santa Marta where the food price was 50% higher than Qceveche.)
Amenity: none, no GYM or Pool. Does offer bag hold. Has a desk by main door for taxi services (I made a reservation day earlier to go to Grand station for Tourista Tren to Salt Cathedral, driver promptly waited and price was less than expected/ typical taxi fare.)
Overall it offer comfy clean room, good breakfast, GREAT location, good service. I will come back again.
The location is bad. It is not in the city center. It is not close to any tourist attractions. There are a few night clubs nearby.
The hotel room was clean but a bit old and shabby.
There are no restaurants, shopping malls or public transportation nearby.
The hotel has no air conditioning, no drinking water, a small bathroom, no shuttle bus, and no electricity in the sockets.
The TV didn't seem to have internet, the water pressure in the room was great, the bed sheets were clean and comfortable.
It was a nice, long-established hotel.
The building is quite old, but the staff were polite and gave accurate directions.
The location is good. You can walk to the National Museum and the Gold Museum.
The breakfast menu is plentiful, with a wide variety of prosciutto, salami, cheese, salad, fruit, and hot beef side dishes.
*They also cook for you, and the food was of a very high standard.
The only things that bothered me were that it took a long time for the water in the bathroom to get warm, and the power outlets were inconvenient.
Very Good
125 reviews
8.9/10
Price from
PHP 3,445
per night
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8.8/10
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888hanmanFive stars based on Two star hotel! Hotel location was best that I could find. Its across Transmilenio Museo station which gave access to north of town as well as faster way to the Airport for 3200 pesos (Taxi about 40k). Station has ticket office in front. Right next to Parque de la Independencia, which was nice walking area that has Bull fighting arena and planetarium (which was visible from hotel (if your room is not face this side, there is a lounge in each floor that gives view to both Museo side as well as the park side)). It also is locate right next to Museo de Nacional de Colombia. Only two block walk to start the walking street (Carrera 7) of Santa Fe with various shops and restaurants (walk around the hotel to main street and go south). Only 15-20 min(1 mile) walk to gold museum, then another 5 min to Plaza Bolivia, walk another 15-20 min East to Monserrate.
Room: Clean, for its size and price, enough space to put stuff, has safe, but no refrigerator nor coffee machine. its basic. Bed was double but actually like US king size, it was too hard for me. Temp control only has AC so even with AC turned off, the room (1501) was bit cold. Bathroom has hair dryer, simple yet enough space, has shower unit with hot shower (only rain fall option, no hand held). There is couple USB-A & power outlet right to the bed, our was not working. Also a power outlet by the desk area.
Security was good, a guard at the main entrance, elevator needs room card for floor access.
Front Desk: Surprisingly for an international brand, most didn't speak English, but they were friendly and accommodating. With my minimal Spanish and their minimal English, we didn't have any issue. Front desk also gave us early check in and high floor choice.
Food: My room plan included breakfast, food was ample decent quality with meat/eggs, pastries, rice, soup, cold cuts/cheese, sometimes potatoes, about 10 diff kinds of fruits, 4 diff yogurts, couple juices and coffee. Juices were bit off as sometime you get real juice sometime water down to fruit drink. Breakfast is served in Qceveche, next to the lobby, place is not large, but has outdoor sitting area, also serve lunch, dinner and various drinks. We had dinner, food was good, bit pricy compare to outside but reasonable for hotel restaurant (we stayed in AC Marriot in Santa Marta where the food price was 50% higher than Qceveche.)
Amenity: none, no GYM or Pool. Does offer bag hold. Has a desk by main door for taxi services (I made a reservation day earlier to go to Grand station for Tourista Tren to Salt Cathedral, driver promptly waited and price was less than expected/ typical taxi fare.)
Overall it offer comfy clean room, good breakfast, GREAT location, good service. I will come back again.
YYiweidujiang_AndyThis is my go-to hotel whenever I'm in Bogotá for business. The police station directly across the street provides a great sense of security, which is a major plus for foreigners like myself who might be mindful of safety. Moreover, the largest GE mall is just about a 5-minute walk away, offering excellent convenience for shopping and dining. It's also quite close to Monserrate Hill. The availability of airport shuttle service further adds to its appeal, making it a truly worthwhile choice.
GGuest UserThe best part of this hotel is the breakfast. Lots of food options and great taste as well. They also serve some rrally good Colombian food and soup. The staff are also very friendly and helpful.
The room is ok but not impressive. The problem is that they do not provide consistent amenities. We have two rooms booked, with one room has sufficient shampoo and body wash supply as well as coffee machine, the other does not have either. When I called the front desk, they could not help as they did not know where to find the supplies.
Other than the above, the location is very good, conveneint and safe.
AAnonymous UserVery nice hotel, close to the business district, breakfast is also very good. Try not to go out at night, even if the law and order nearby is good. Avoid rush hours in the morning and evening when traveling, or there will be really heavy traffic jams
GGuest UserLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)
MMileKruminaI stayed at this hotel with my mom. It’s really close to the airport and a few blocks from “El campin stadium” transmilenio station. Also a shopping mall is a few meters away. I stayed on a Wednesday so there wasn’t much music but I can see how it can be quite loud during the weekends as there are many clubs near by. The breakfast was good and the room was okay. I must say that this hotel feels more like a motel or bed and breakfast as it is extremely basic. No decorations or any living areas that are inviting so it’s good just for a night or two but not for a holiday. There isn’t any elevator and no men that can carry your luggage so my mom carried my suitcase up to the third floor and the receptionist and I carried the big luggage up to the room. The water pressure is great and the hotel has hot water. Also there is satellite tv with options in English and Spanish. I have no idea if the hotel staff speaks English or not as I speak spanish. Overall it was good as the area is safe and close to most places I wanted to go like Monserrate.
XXiejunwen sevenLocated in the rich area, in the office building, the safety and health of access is tall. There are Japanese dishes downstairs, Mexican dishes, local South American dishes, very convenient, and the service is polite and thoughtful. recommend.
GGuest UserGreat location. Breakfast was ok at best, and they were very strict about only offering one hot drink and one water/juice. You had to pay if you wanted a second coffee. No continental offering either. I also had to pay extra to have a side of bacon with french toast. Tried the local breakfast offerings the next day and also not great. On service, they knew the room was for two people but only provided one coffee cup and one glass. The second day they didn’t replace the bath towel. We used the laundry service which was quite slow compared to other hotels that we stayed at in Columbia, but fine apart from being slow. We stayed on the mezzanine level in a queen superior room, the bed was comfy but there was intermittent music blasting from somewhere and the view was of another building so not great. I wish I had paid a bit more and stayed at Click Clack (which was fantastic in Medellin) or the four seasons.
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