It was dark because it arrived late, and as you can see, it was a little difficult to find the entrance because it was blocked by iron whether it was under construction in front of it.
The room was ok, but the bathroom was too old.
It’s too hard to find hotel, maybe we arrived at there too late- it was not only so dark and but also construction.
The room is not bad but the bathroom is too old to use.
Very good location of the hotel, in the center, there are a lot of cafes and shops nearby.
Good clean room.
Quick check-in, despite reviews and check-out.
Price-quality 👍
From the downsides:
”I didn't find the entrance and the resepshne immediately
-The pillows need to be changed, from them the pillow itself will come out, which is not very pleasant, the pillows are not very comfortable too
”The maid knocked at 08:40 a.m. I didn't weigh the plate, but I had a room for departure, did the Resident not give the information? I wanted to sleep still.
The hotel is located in the park by the river, with a beautiful environment, next to the hot spring hall, within 10 minutes walk to the city center, very convenient; the room is clean, the staff is warm, and the breakfast is very rich.
First, Booking is scheduled, hotel pays for check-in.
At 7:30 in the evening, the reception of a Bai girl was very good. Unfortunately, I tried four times. Two credit cards could not be used. Contact Booking, can not handle, contact CCB Overseas Hotline, several times of hardship beyond patience, no manual customer service acceptance.
At this time, the front desk changed a hei brother, a serious face, anyway: without money without check in.
300 euros in the wallet 💶, I don't know what disappeared, rummaging through all pockets, no results.
Can't trouble others at night, change Trip.com, it takes nearly an hour, Trip.com brother has tried international and domestic credit cards, savings cards, contact European agents several times, agent phone hotel, European agents prepaid hotel, finally solve the problem, during the customer service help contact CCB 24 hours customer service, Waiting for more than eight minutes, no one responds.
Get the room card, around 9:30 in the evening, in the lobby sofa 🛋️ daze for an hour, if there is a cigarette 🚬, it is best.
The rest is very good at night, there is no American 🇺🇸 soldiers inside, it is estimated that they have gone to the Ukrainian border.
Thanks to Trip.com, five-star service, although the price is much more expensive than Booking, resolutely offload Booking, follow-up itinerary ticket hotels all Trip.com booking.
The staff were friendly and the facilities were good
I was especially satisfied with the clean breakfast included in the stay
The room facilities were spacious and good
2 bunk beds
Out of the 4 beds, I wasn't sure if the sheets on the 2nd floor had been changed
So I took one off the cleanliness
I used a sticker every time to remove dust from the sheets
But that bed had a lot of dust, such as white hair
We were a family of 4, but we only used 3 beds
The location was good because there was a large supermarket and beer house nearby
It's a little far from the old town
But considering the price, I'm very satisfied
Good value for money. We stayed in a family room with separate compartments for children. There is a shopping mall opposite, which is perfect for simple shopping. There is a bus stop next to it and it is very convenient to get to downtown Mannheim. There is a river behind the hotel. Breakfast is relatively normal
Wir durften für 2 Nächte zu Gast sein und haben uns sehr wohlgefühlt.
Freundlichkeit und Service waren einfach toll.
Unser (Standard-)Zimmer befand sich im 3. OG, war sehr ruhig und für uns völlig in Ordnung.
Hervorzuheben ist auch das tolle Frühstück.
Einziger (kleiner) Kritikpunkt ist der Umstand, dass sich im gesamten Haus in den Ecken der Räumlichkeiten Spinnweben zeigten. Hier sollte öfter bzw. gründlicher sauber gemacht werden, es ist einfach nicht schön anzusehen.
Very close to the Mainz River, I ran by the river in the morning, it was comfortable, the air was good, there was a paid parking lot opposite, the breakfast was ok, there was no gym
Very well managed hotel! Very friendly and professional staff who are willing to make the extra step required to make the customer feel happy. They arranged an early check in smoothly without hesitation and arranged a small birthday cake. The rooms are in excellent state, the breakfast buffet is highly variable and provide a broad range of choices, and the location is outstanding. Excellent choice for anyone who want to stay one or a few nights in Mainz
Great
114 reviews
9.1/10
Price from
CAD 160
per night
Check Availability
See All Hotels With Wifi in Rhineland-Palatinate
Travelers Reviews of Rhineland-Palatinate Hotels
See all
7.9/10
Good
JJoanna AssadHotel location is excellent, just a short walk from train station (slightly downhill) and close to old city center / touristy areas and farmers market on Saturday. Rooms are basic but very clean. Air conditioner is great, especially during the hot summers. Towels slightly old, but very clean - everything is changed daily. Bathroom again is basic, amenities are only body shampoo / shower gell - so if you need additional items (eg cotton buds, shower cap, etc.) then bring your own. Breakfast selection is not bad. Hotel design is modern / compact. Closets are open, which is great - gives the room more space and less likely to leave anything behind in the hotel. Beds are flexible: two wins which can be passed apart or together, as needed. Pillows, sheets and blankets are very comfortable. Service is good - the front desk person was new, but the manager was on hand immediately to resolve any issues. There is parking behind the hotel - but not many spaces, so you will need to be early to get a space, or lucky. Highly recommend this budget hotel - especially if you are traveling by train.
GGuest UserI think this Koblenz Hotel has a very good value for money. It is cheap, close to the train station, the room is spacious, the front desk service is very good, luggage storage is supported, and it is not too far from the city center. The only problem is that the elevator button seems to be not very effective. Overall good review
GGuest UserExcellent location, beautiful castle and convenient for hosting a group of 6. We had our own area so no need to be forced into the common area. Beds were good, but the rooms are a bit noisy when there are other guests in the adjacent room. We were lucky that we were able to join the ****** dinner theater show that was planned the first night, that was a lot of fun.
There was also a wedding party in the basement the second night. Sound wise not too much of an issue with the music, but the guests were smoking and talking in front of the bedrooms until very late. Not a huge problem, but it would have been better if the hotel made sure the wedding guests were standing on the other side of the courtyard as now it was like they were standing inside the room.
Staff is very friendly and the breakfast excellent. An ideal location for a short trip. Highly recommended.
GGuest UserThe hotel chain is all located near train station and we trust the brand. That's the reason we chose this hotel. This one is about 10 minutes walk from Mainz train station. Very easy for travelling. It's also within walking distance to the old town where there are few Christmas markets - all about 20 minutes' walk.
The room is spacious and clean. The bathroom has enough hooks and rails for towels and clothes.
Staff are very friendly. In general, the Germans are hospitable and friendly to foreigners.
GGuest UserService was absolutely first class from email contact before arrival, help with a luggage issue upon arrival , checking out, and everything in between. All staff were really lovely and helpful and always smiling!
Food was perfect and the restaurant staff were really engaged with us, recommending items from the menu and perfect wine to accompany the food. Prices were very reasonable too.
This was my second trip to the Mercure in Koblenz and I will definitely be back. Even as a lone female traveller, I felt very comfortable which is a huge benefit to enable enjoyment of the whole trip.
MARVELLOUS, thank you
MMyraLocation was great! Just across the Road the Porta Nigra, from the Hotel room for sure you can have the nice evening view of it! Breakfast Buffet was perfect! City Center just after crossing the Porta Nigra, walking distance almost to all Tourists spots!
GGuest UserOur family room reservation was canceled without prior notification. We were then given two double rooms, which were located directly above the smoking area near the entrance and, despite being non-smoking, smelled strongly of stale smoke. Very unpleasant for non-smokers and children.
GGuest UserThe hotel was aesthetically pleasing and well-maintained, with good services including breakfast and complimentary snacks. Staff were extremely helpful and polite, and a member of staff was on hand at reception to check me in even though I arrived late in the evening. My room was huge and amazing value, and was set up for me beautifully. The location, while not central in Mainz, was reasonably well-connected to the city centre via public transport -- the bus stop was a ten-minute walk downhill from the hotel through very pretty neighbourhoods with regional charm.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.