Love this hotel a lot!
The front house is really helpful and give us advise for where to go for new year countdown. Basically there is no new year countdown just Japanese will head to shrine during new year eve. Also they gave free red bean soup with dango during new year day. Its really lovely to get yourself blend into Japanese culture. There is also free drink throughout the day. Kumamon theme room is really kawaii as well.🩶🩵🤍
Close to Sakura Machi mall and also tram. Definitely will come back ;)
The room was very spacious with a fantastic view. The air conditioning was quiet, and the hotel service was excellent. We could enjoy the hot spring every day, and the scenic water features of the hotel's onsen were beautiful. They even provided complimentary fragrant capsule coffee! The location is incredibly convenient, just a 2-minute walk from Kumamoto Station.
We booked two rooms for our family of four as each room is rather small. We stayed three nights and enjoyed ourselves. Car park is round the corner so its convenient. Hotel gave us a voucher for discounted parking. The hotel is very central and convenient with a MacDonalds right downstairs.
Nestled right next to the river, near the village center. Close to the main walking street and attractions. Traditional Ryokan with very good hospitality. Excellent outdoor onsen, with many smaller private onsen in the annex building. Cozy environment, a really good place to relax. The Kaiseki dinner was really good! The curated selections were great in taste, textures and varieties. Best night's sleep in our 7 day tour of Kyushu. Breakfast was good as well, followed by sightseeing around Kurokawa Onsen before checking out. Truly enjoyed our stay here, thanks to their staff. Great people, lovely place.
I recently had a one-night stay at Grids premium Hotel Kumamoto, and my husband and I were very pleased with my experience. The staff member was incredibly kind and upgraded us to a twin double bed room. It was my first time sleeping in a four-foot bed, and both my husband and I had a wonderful night's sleep. The room was impeccably clean, and the breakfast buffet was delightful with nice options.
The showers had excellent water pressure, making for a refreshing start to the day. If I could suggest one improvement, it would be to change the color of the slippers to light grey. The hotel's color scheme is primarily black, and I found it a bit challenging to locate my black slippers on the black carpet.
Overall, it was a great value for a comfortable stay, and I would happily return!
🛍️ The hotel is conveniently located just behind SAKURA MACHI Kumamoto and is a mere 10-minute walk from the main shopping street. It is also surrounded by tram stations, making travel easy and accessible.
🚙 Although the hotel does not have its own parking lot, it offers discounts at nearby parking facilities. I found it more convenient, however, to park at the lot directly in front of the hotel for 1,400 Yen per night, which is almost the same price as the hotel's discounted options.
🛌 The room size is typical for a Japanese hotel with two twin beds, but the bathroom is slightly larger than average. The only downside is that one of the beds is positioned too close to the window, meaning you'll sleep near the curtain, which is a bit dusty.
Staff were nice, a couple of them speaks English well. Our twin room with sofa bed was adequate. Sofa bed has seen better times n can feel the springs, not for someone who is on heavy side. Location of hotel is good. We love the hair dryer, Refa brand, top notch. Parking cost ¥1000 per night. Just behind is the shopping street and ard 15 mins walk is a big shopping mall, Sakura Machi. Kumamoto Castle can be seen opposite the hotel but if walking is still not so near. We decided to check out of hotel and drove to the castle. There are a few parking lots near to the castle but some need to walk longer.
Surrounded by shops and malls, this hotel is in the liveliest part of Kumamoto, right next to Tsuruya Department Store, Kumamoto's only department store. Having just opened in August '25, the facilities are brand new, making for a very comfortable stay. The staff are warm and friendly, and overall, I was extremely satisfied. Hotels in Kumamoto offer much better value for money than those in Fukuoka.
Excellent value for money! The environment is great, and the facilities are comprehensive. The breakfast was incredibly rich and delicious; I ended up eating four bowls of Kumamoto noodles! I'll definitely stay here again next time. The single room was surprisingly comfortable! The front desk staff were also very helpful, and you can even store your luggage yourself.
This hotel is, without a doubt, the most satisfying I've stayed at during my solo trips to Japan over the past few years! 👍5☆☆☆☆☆
1. The hotel is conveniently located right next to Kumamoto Station, just a 3-4 minute walk to the left after exiting (Photo 3). The rooms are spacious, and the bathrooms are large. They provide complimentary bottled water. It's quiet at night. Photos 5 & 6 show the view from room 714. The front desk staff are patient, professional, and attentive. 👍
2. There are many dining options inside the train station, making meals very convenient.
3. There are bus and tram stops right outside the hotel. You can use IC credit cards (UnionPay, VISA) and Alipay directly on all Kumamoto city buses and trams for payment, which is incredibly convenient! We walked to Kumamoto Castle, stopping at Kitaoka Shrine ⛩ along the way. We took Tram Line A back. It's very close to Kumamoto Castle and the city center.
4. The next morning, we headed to Mount Aso. We bought tickets to Aso Station at Kumamoto Station, and there were several train times to choose from. Very convenient!
If you're planning a city walk in Kumamoto and a visit to Mount Aso, I highly recommend this hotel.
Great
1057 reviews
9.2/10
Price from
€41
per night
Check Availability
See All Hotels With Wifi in Kumamoto Prefecture
Travelers Reviews of Kumamoto Prefecture Hotels
See all
8.3/10
Very Good
CChubby Girl On Tour🛍️ The hotel is conveniently located just behind SAKURA MACHI Kumamoto and is a mere 10-minute walk from the main shopping street. It is also surrounded by tram stations, making travel easy and accessible.
🚙 Although the hotel does not have its own parking lot, it offers discounts at nearby parking facilities. I found it more convenient, however, to park at the lot directly in front of the hotel for 1,400 Yen per night, which is almost the same price as the hotel's discounted options.
🛌 The room size is typical for a Japanese hotel with two twin beds, but the bathroom is slightly larger than average. The only downside is that one of the beds is positioned too close to the window, meaning you'll sleep near the curtain, which is a bit dusty.
YYounglimThe facilities are a bit dated, but the food is delicious, and the hotel is quiet and pleasant, with more families than groups. Alcohol is provided free of charge for 90 minutes in the evening, and the hot spring lounge offers complimentary drinks, coffee, and draft beer all afternoon, which was a nice touch. The lounge also has a massage chair, perfect for relaxing after a Murora hot spring massage. This hotel offers the best value for money.
AAnonymous UserWe booked two rooms for our family of four as each room is rather small. We stayed three nights and enjoyed ourselves. Car park is round the corner so its convenient. Hotel gave us a voucher for discounted parking. The hotel is very central and convenient with a MacDonalds right downstairs.
AAnonymous UserFor my three relaxing days in Kumamoto, I picked this hotel, which boasts a prime location. We relied solely on the tram for all our excursions, and its superb location meant most places were just a couple of stops away – truly fantastic. I also got to visit all the restaurants and cafes I'd been eager to try. Sakuramachi shopping mall is directly opposite, just a five-minute walk away, and there's a bus stop there with services to the airport. The hot spring on the 12th floor, featuring both indoor and outdoor baths along with a sauna, was a wonderful bonus.
DDJqiThis hotel is, without a doubt, the most satisfying I've stayed at during my solo trips to Japan over the past few years! 👍5☆☆☆☆☆
1. The hotel is conveniently located right next to Kumamoto Station, just a 3-4 minute walk to the left after exiting (Photo 3). The rooms are spacious, and the bathrooms are large. They provide complimentary bottled water. It's quiet at night. Photos 5 & 6 show the view from room 714. The front desk staff are patient, professional, and attentive. 👍
2. There are many dining options inside the train station, making meals very convenient.
3. There are bus and tram stops right outside the hotel. You can use IC credit cards (UnionPay, VISA) and Alipay directly on all Kumamoto city buses and trams for payment, which is incredibly convenient! We walked to Kumamoto Castle, stopping at Kitaoka Shrine ⛩ along the way. We took Tram Line A back. It's very close to Kumamoto Castle and the city center.
4. The next morning, we headed to Mount Aso. We bought tickets to Aso Station at Kumamoto Station, and there were several train times to choose from. Very convenient!
If you're planning a city walk in Kumamoto and a visit to Mount Aso, I highly recommend this hotel.
GGuest UserI honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys
AAnonymous UserThe room was very spacious with a fantastic view. The air conditioning was quiet, and the hotel service was excellent. We could enjoy the hot spring every day, and the scenic water features of the hotel's onsen were beautiful. They even provided complimentary fragrant capsule coffee! The location is incredibly convenient, just a 2-minute walk from Kumamoto Station.
MMama LucieI recently had a one-night stay at Grids premium Hotel Kumamoto, and my husband and I were very pleased with my experience. The staff member was incredibly kind and upgraded us to a twin double bed room. It was my first time sleeping in a four-foot bed, and both my husband and I had a wonderful night's sleep. The room was impeccably clean, and the breakfast buffet was delightful with nice options.
The showers had excellent water pressure, making for a refreshing start to the day. If I could suggest one improvement, it would be to change the color of the slippers to light grey. The hotel's color scheme is primarily black, and I found it a bit challenging to locate my black slippers on the black carpet.
Overall, it was a great value for a comfortable stay, and I would happily return!
NNataliia KhokhlovaI really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos).
The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us.
Overall, for this cost of accommodation we can give 5 points.
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.