Hotel near Centro Historico,Mexico City15.2% of visitors choose this area
JJessevaaa2025.03.30
It was a wonderful stay! Great value for the price. Location was decent! Many restaurants etc nearby. Only negative would be the constant wait on the elevator, but that’s not saying much.
Hotel near Centro Historico,Mexico City15.2% of visitors choose this area
Zzzqzzqzzq2025.02.02
In the center of Constitution Square, the irreplaceable location is a few steps away from nearby attractions and city tour buses, making travel convenient and safe. The hotel service and overall quality are very high. The view from the rooftop breakfast restaurant and the food for dinner are great, and the 24-hour free drinks and snacks in the lobby are great! The bed is too soft, and a board was added after request. The standard room is very small. The deluxe room is more suitable.
Excellent hotel, cannot fully evaluate it cause I couldn’t stay as much as planned, because of a delayed flight, but for what I could see is beautiful and has a perfect location in regard to proximity to the airport. If you arrive at T2, just take the airport trainer to T1 and you’ll arrive through a flyover very easily :)
I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.
Hotel near Roma,Mexico City30.3% of visitors choose this area
__WeChat220187****2025.12.22
The location is excellent, but the room facilities are old. I don't know if it's just our room or all the rooms are like this. The central air conditioning kept making strange noises, making it difficult to sleep. Other than that, everything was fine.
Hotel near Centro Historico,Mexico City15.2% of visitors choose this area
TTheJinzaLife2023.09.24
Loved this hotel. Great location to be in Centro. Offered free coffee at the cafe and walking tour with our booking. Breakfast was great with lots of options. Service was perfect. Hotel was beautiful and little touches like the free bottled water fridge on each floor makes a huge difference in amenities. I would choose this hotel every time.
Only downside is having to book the airport shuttle 24 hours in advance but there’s no way to book it other than calling the hotel which is a hassle/burden for a lot of overseas travelers.
Room had little to do with the images on trip.com. Room was dark with no direct sunlight (wall around 50cm in front of the window).
Morning shower was interrupted with an unpleasant surprise as the shower head fell onto me.
Both complaints were adressed during check-out the same day, but staff were obviously not trained for complaints and could not handle my feedback, very disappointing for an 'upscale hotel'. trip.com service on the other hand was flawless as usual.
The lady at the front desk received me very patiently. The room was very clean and large enough, with complete facilities and good internet. It's a pity that I didn't book more time. I will choose this place first next time.
Hotel near Condesa,Mexico City3% of visitors choose this area
With a stay at RHM Condesa, you'll be centrally located in Mexico City, within a 5-minute drive of Angel of Independence Monument and Paseo de la Reforma. This hotel is 4.5 mi (7.2 km) from Zócalo and 6.8 mi (11 km) from Autódromo Hermanos Rodríguez.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.
A very good hotel, highly recommended for a longer stay of more than two days, as the service and attention are excellent. The rooms are clean, but the only drawback is that depending on the room, the shower has varying water pressure, and in some cases, the water leaks. The rooms are spacious and cozy; you sleep well, and there's no noise from the amenities. The only improvement would be the TVs being smart TVs, so guests could access more entertainment options besides just broadcast TV, making for a truly excellent and complete in-room experience.
Very Good
67 reviews
8.6/10
Price from
CAD 25
per night
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8.7/10
Very Good
AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
XXMGSKKThe hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.
GGuest UserI recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay.
The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in.
Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
HHaidezhexueThe hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation
GGuest UserIt was so nice to be able to be so close to my gate when I was just traveling through the airport and had a long layover. Once you walk through those doors you wouldn’t even know you were in an airport. It was quiet and very clean.
AAnonymous UserI finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
GGuest UserNice hotel in a great location in Mexico City. I appreciated the complementary breakfast. Clean towels every day. Only downside is that the walls are a bit thin, it may be advisable to bring earplugs as you can hear your neighbours
JJCMONACOI have been around three
Times at this hotel. Each time we had another issue. This time Wi-Fi wasn’t working in the morning but t my room 508 was quiet. Last time I stayed at 102 which was exactly above the aircon s. The staff was friendly and welcoming every time. It’s located in a central position of reforma avenue. I walked to the Hidalgo surroundings as well as to Chapultepec park although it’s pretty far . I liked the beauty of the architecture and the old style. It is in dire need of renovationbut still a nice place …
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