Top rated hotels in Federal District

Sheraton Mexico City Maria Isabel
4.4/5215 Reviews
Reforma
This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic
Hotel Seoul
3.8/530 Reviews
Venustiano Carranza
This is my second 1-night stay in this hotel in the last 7 days - both in order to get some sleep after long-haul flights before continuing for the next one. For this purpose the hotel is OK. Simple but clean and having everything one needs for 7-8 hours, including a very convenient check-out time of 1pm, which, to be honest, is something unique, especially in the last years when they are trying to move the check-out time first to 11, then to 10, and I’ve seen even 9am somewhere! So far, so good. The little problem I bumped into at check-out, was that this hotel is also unique with the fact that it doesn’t have either a luggage storage facility, not an organization to store guests’ luggage when they fly out later in the day. After I tried to insist (because I’m 100% sure even 2-star hotels have such places, and this is even rated as 4* in some places), they offered me to leave my bags near the reception, in a dark and completely unsecured place behind some counter. A place everybody could walk in and nobody will see. Go and prove you had a bag with things important to you, if on return you don’t find you stuff there. And having in mind this it not the best part of the city, I couldn’t take the risk, so I had to waste time to go to a special paid luggage storage company. I actually even offered Hotel Seoul money to put my bag in a safe location, but they refused. So the third time, if I have to fly late in the day, I’ll surely look for a hotel with a better service in this aspect, Which is a pity, because this one offers everything one needs for some rest during a long layover. For longer stays I wouldn’t recommend staying there, because the rooms are a bit dark and even a bit cold at night. But for a single night stay it’s great. Including the very good WiFi.
City Centro by Marriott Ciudad de México
4.1/5114 Reviews
Centro Historico
While this hotel was aesthetically pleasing and in a good location for relatively easy access to many tourist spots, the amenities, service, and operation was absolutely horrible! The language barrier was also very challenging and one would think for this to be such a hot spot that they would have staff fluent in English for tourists. I was told that the hotel had english-speaking concierge that would be able to guide me with questions on transportation, etc. and that was not the case. Day 1: - Language barrier made check-in unnecessarily challenging - Language barrier made the ability to assist us with our desired tours impossible, thankfully we had a backup plan and had gathered information for ourselves - Bikes as advertised were not available AT ALL, at no time during our stay and per guests that had arrived a week prior the bikes had not been available (out for repairs & unavailable the entire stay)...this was the method of transportation we had planned on using AND had supposedly reserved for the afternoon of our arrival, thus causing us to have to change plans - My 1st evening in the room the air conditioning was not working and my room was SCORCHING! I was calling every 1 - 1.5 hrs asking for assistance, and even though they are able to control it remotely they could not get it working....I was only able to rest approx. 3 hrs and woke up congested and with a migraine. The young woman at the front desk did everything that she could to communicate the issue and actually did apologize that I was ill, however was not successful in her attempts to reach 'The Manager' as she said that 'the manager' would not return calls made in attempt to speak with me - this ultimately made me late for our tour/lunch reservation due to attempts to handle the situation. Upon return for the afternoon I was told that the A/C was fixed. Upon arriving in the room I found it to be freezing cold and attempted to turn the unit off, the front desk staff KEPT turning it back on, even after attempts to help them understand that the temperature was still not being controlled within the room, thus I was probably able to get 4-5 hrs of sleep and my cold/congestion got worse.....and they said there was no room available to move me to All that said, I have my complaint into the booking agency and hotel corp office, but am writing this review to warn anyone contemplating their stay at City Centro Ciudad de Mexico
Casa Lomah Hotel
4.4/58 Reviews
Centro Historico
The location is awesome. The hotel is more than basic, the pictures are a bit deceiving. There wasn't even space for us to put our clothes, no wardrobe nothing. Four days and our clothes had to stay in our bags or around the room. It also didn't have a good mirror, only one in the bathroom which is not convenient. The hotel is on a 4th or 3rd floor, I honestly can't remember but it was a lot of stairs, and it's inside a building that resembled a small shopping center. It's walking distance to a lot of attractions, very good location. The breakfast was good, freshly prepared for each individual. There's a very nice rooftop, don't miss it. The hotel is not quiet at all, but I guess it's because of the location, it's hard to get a good night sleep if you're easily awakened :) Upon arrival the man on the checking desk asked me to fill yet another form that had weird questions like if I liked dogs or cats and he said that I had to take a selfie! He said this was for verification reasons and that ”booking” asks him to do so, I told him I already verified my reservation and that I booked via Trip.com, he insisted at first and then when I was firm he said that it's ok and that there was no need.
Capital O Andrade, Mexico City
3.7/530 Reviews
Doctores
It is a spacious and quite comfortable hotel. A little more cleaning was needed in the room, in furniture and especially sheets.
Hotel Bristol
4.3/5115 Reviews
Reforma
The hotel is in a very nice location, a couple of blocks from Avenida Paseo de la Reforma. The room was very clean and there was a walk-in shower in the bathroom. A nice ce upgrade would be to have USB ports by the nightstand. My issue is with Trip.com. I paid in advance for 3 rooms- one for me and one each for two friends. When I booked the rooms, I listed each of us separately on the online form. I received my confirmation by email and assumed that so did my friends. When we arrived at the hotel, I checked in without issue but when my friends tried to, they were told that no reservation existed for them. This is despite the fact that I had paid by credit card for all three rooms on one transaction. A call to Trips.com did nothing to fix the situation. The reservation number I gave them only had my room listed. My only option now is to dispute the charge once my credit card statement arrives.
Hotel Marquis Reforma
4.4/5105 Reviews
Reforma
Went here on a work trip and this place delivered. A very nice, clean, beautiful building in the middle of a great part of CDMX. My Spanish is less than average but most of, if not all, the staff speak VERY good English, including room service. I stayed in a suite which was very roomy, clean, the bathroom was very nice with all marble floors. The bed was very comfortable as well. I ordered room service for dinner one night and was blown away by how delicious everything was! I had a filet mignon, caprese salad and a warm brownie with vanilla ice cream. Filet was SPOT ON, salad was good (the mozzerella was definitely fresh, and if they didn't bake the brownie in house they had me fooled. I was literally saying out loud to nobody else in the room ”this is delicious!”. I'll have to say the athletic facility was pretty impressive as well. They have a ton of machines and equipment that are inside a glass enclosed atrium and very well put together. I was nursing some injuries at the time of my visit so only used the facility for light rehab work. I didn't get to use all of the equipment but was definitely impressed. Very clean and came in contact with staff only one day and they were very friendly as well. The only thing I would have liked in the room, and I realize this may be completely an American thing, is a bed side clock. I just like to wake up and see the time and/or use the alarm when I need it, I don't like waking up to ”wake up calls”. The phone ringing is not a fun way for me to awake.
Utopic Polanco by Uliv
4.2/5104 Reviews
Modern accommodation in a great area for exploring Mexico city for a day or two. It's not a hotel so obviously the service is totally different than you'd expect For cleanliness and?overall amenities..But it's totally ok for a good night sleep and a convenient, safe, and nice location to stay. Wish they could PayPal bit attention to details, for example in trio.com?app it says the room had a?balcony and when we arrived we didn't even have windows. Exhausted from a long trip we didn't want to cause trouble but that could have been advised earlier. We were two people but only had one hand towel so that was an inconvenience that could have probably been avoided of the management would pay a birthday more attention to the bookings. Overall ok stay for an one night stop-over in Mexico city. Walking distance to restaurants and nice Polanco area day off night.
Mondrian Mexico City Condesa
4.4/5107 Reviews
Lovely room, delightful hotel and gracious staff. However, the booking process was difficult, and the communication with the front desk confusing. We got three versions of confirmed dates (the last one correct) did not get clarification as to whether our room included breakfast. When we arrived, we were given different responses to our question about whether breakfast was included on three occasions. We are fine with paying extra, but would have liked to have know whether to eat in or elsewhere. The restaurant was a weak spot with slow service, and no red wines available by the glass on our second visit. The waitperson said it was due to Xmas, but it seems quite surprising for this level of hotel to run out of red wine options four days after the holiday. Overall, we enjoyed the hotel, the location and the rooftop brunch on our last day were great. Please work on your service and communication to guests
Hotel & Villas Panamá
4.1/518 Reviews
The price/performance ratio is absolutely high. If you bring breakfast and we don’t understand Spanish, it’s best to look at the breakfast ordered by other guests. If you order a breakfast you like, you will feel happy

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Hotel Information for Traveller

Number of hotels2,266
Number of Reviews 25,731
Average Price(Weekday Night)CAD 202
Average Price(Weekend Night)CAD 212