Posted on Oct 12, 2025
Guest User
The hotel is part of the Balderama group which runs the Copper Canyon tours. The hotel is old and needs a bit of renovation. The staff is helpful but not particularly fluent in English. The had no problems storing our luggage after check out. There is a room (business centre) on the first floor that we could relax in and wait for our departure. The breakfast was good food but the service was chaotic. The dining room was very noisy.
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Price per night from:RUB 7,011
Posted on Dec 13, 2025
Guest User
The hotel was exactly what we were hoping for. The gardens were gorgeous and the pool was lovely. The staff spoke some basic English which was very helpful for us. The room was very cute.
There was a free shuttle that dropped us off at the train station which was very helpful.
We definitely would stay again!
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Price per night from:RUB 12,586
Posted on Jan 31, 2024
Guest User
Although the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.
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Price per night from:RUB 7,828
Posted on Feb 25, 2020
DaNice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.
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Price per night from:RUB 6,149
Posted on Jan 26, 2024
Guest User
Very basic, but appropriate and expected for the price. The extra, unexpected bonus was the thoughtfulness and kindness of the very young lady on Reception during day-times. She lifted the experience from ”ordinary” to ”special”.
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Price per night from:RUB 2,333
Posted on Mar 8, 2025
Anonymous User
Excellent stay.
Helpful staff, van transfer included, good location.
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Price per night from:RUB 5,828
Posted on Mar 18, 2024
Guest User
The location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
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Price per night from:RUB 5,126
Posted on Jan 30, 2025
Guest User
Clean, beautiful, near the beach, good service, hot water bathroom and comfortable beds, a little hard cocktails, breakfast included my reservation wasn't so good, it's better to eat out if you want something special, The hotel is very comfortable and comfortable, but it is very comfortable and comfortable.
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Price per night from:RUB 5,115
Posted on Mar 6, 2023
Guest User
At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
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Price per night from:RUB 6,000
Posted on Oct 13, 2024
Lina Student Espinosa
Excellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.
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Price per night from:RUB 18,759