The front desk person was pleasant and changed our room when I requested a different room. But there was only one person runnign the desk, calls, and requests. The rooms were small and not updated.
We used it for one night.
The free shuttle from the airport came in about 5 minutes when I called from the airport.
Check in late at night, sightseeing in the city the next day and going to China Onsen from the evening, so I regret that my hotel stay was short.
If you are lucky, you can see the aurora from the room, and I woke up several times in the middle of the night and checked the sky from the veranda, but unfortunately I couldn't see it.
In addition, there are many stuffed animals in the lobby and corridors? There are paintings, and there are small but fitness rooms and saunas, so I wanted to stay more and enjoy it.
The room was clean and quite spacious, with a small living room, which was very convenient. The facilities were also good, the gym was excellent, and the breakfast was decent. However, I don't know why, even though I had already paid through Ctrip, the hotel charged me again when collecting my deposit. Fortunately, I discovered the problem later, and Ctrip resolved it for me. Overall, I'm satisfied.
Friendly customer service checkin, good location next to lake and able see sunrise/ sunset and Aurora light. Only suggestion is the sliding screen door is unlockable, feel a bit unsafe in middle of night have slide screen open for fresh air in bed sleep if stay at ground level balcony room.
The accommodation conditions are acceptable, the space is relatively spacious, and the beds are comfortable. The facilities are outdated, the breakfast variety is limited, and paper cups of milk are not replenished in time. The overall experience is average and the price/performance ratio is not good
it is a good place to stay; it is very convenient, near the airport, a 3-5 minutes drive away, some tourist attraction like Pioneer park, pikes ice bridge, and Fred Meyer. the hotel is very clean, they have free coffee at the front. but there is no housekeeping. they didn't clean our room for 3 days, so i assumed they didn't have a housekeeping daily. the staff was very friendly, except for the lady with the blue/red highlights on her hair; she was mean to my daughter.
We liked how the room was clean and the pool smelled like chlorine and was clean unlike other hotels we stayed at. But the front desk clerk was very rude. I tried to check in a couple mins early and she only said I don’t see your name anywhere and pretty much only left me an option to leave and come back later. So instead of being friendly she was opposite and made me feel not wanted there. But we stayed anyway. And the breakfast really sucked! COVID made them feel like they can treat people however they want.
The inn provides pick up from the train station which is really helpful. There is limited Lyft drivers so it is hard to get Lyft rides. We only stayed a day and it was raining heavily so we did not explore too much.
I usually have a peaceful, enjoyable stay when I stay here, but this time is wasn’t so peaceful. There was a kids birthday party or something going on where there were a lot of rambunctious kids running up and down the hallway, making all this noise during my stay. Not enjoyable at all.
The most iconic hotel in Anchorage, I had to stay even if I could only afford one night. Everything was good, the room was a bit small. Definitely paying big city prices for little old Alaska, which can feel like price gouging.
It's great that the facility has restaurants, cafes, and bars, so you don't even have to leave to get everything you need. The room was clean and comfortable. The staff's service was friendly, striking a good balance without being overly familiar. It's convenient that you can go directly to the ski resort. The skiing is fun with many lifts. The snow isn't groomed, so it might be difficult for those who aren't used to it.
The location is very convenient, there are many restaurants and shops around, it's right outside the station, and it takes 15 minutes to get to the airport. The hotel has a good view of the snow-capped mountains from the upper floors, and the breakfast is simple but enough.
GGuest UserThe hotel is very close to the airport, a 10-minute drive. It was relatively quiet at night. We stayed there for 5 days and didn't feel disturbed. There are great Korean and Japanese restaurants near the hotel. They are delicious and the food in the restaurants is good value for money. The hotel room is not very big but it is adequate for living. The facilities are relatively old and there is no exhaust fan in the bathroom. The quality of breakfast is good but the variety is monotonous, the food is the same every day. Eating for 5 days in a row is boring. Korean tour groups check in every day. The hotel's value for money is generally okay. If there is a better choice, I will not stay here again next time.
The room is big and the bed is big too. Call the hotel after arriving at the airport and wait in the shuttle bus waiting area. You can get on the bus in 15 minutes. The breakfast is also good. It is a 10-minute walk from the train station. The art museum has a free shuttle bus.
The room was quite adequate and clean. However, we were promised a shuttle to the airport but the next morning were told there was no room for us so we called uber. A bit unsettling since we needed to be at the airport for a very early flight
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