Website clearly states ”No Pets” , upon checkin we see several people walking their dogs on the grounds. So much for that policy.
I have allergies to dogs and can only hope that a dog was not previously in the unit we rented.
Overall clean, but the black mold around the shower head and around the top of the shower in unit 848 was a bit concerning.
Was quite surprised when getting hit with a $27.92 charge for ”Resort Fees” otherwise known as ”Junk Fees” upon check-out.
Was not informed of any additional fees upon check-in.
Office manager was unmoving on this.
This has been reported to the Massachusetts Attorney General.
Hotel was clean and service was friendly but inaccurate at times. However, there was construction outside at 6 AM which could be heard very clearly. Staff would also be loud and push around metal carts outside rooms until as late as midnight sometimes
Breakfast was good, but not able to take back to your room. Additional deposit needed upon arrival not refunded until 14 days later. Would've stayed elsewhere if had known
The place to leave is very close, and the past is very convenient. The surrounding environment is also very good, and the transportation is very convenient. The super king bed can accommodate four people, a place that I like very much.
I like this hotel very much. It is very quiet. There is free parking. Breakfast is also good. But the pool water is very cold. I can’t swim. Later, I can run the gym. The room facilities are a bit old. But the air conditioning is very good. I wanted to stay a few more nights. Later, the room was full.
We booked a room with two queen beds, and it was spacious, bright, clean, and comfortable. The hotel is not far from the subway station, making it convenient for getting around. The airport shuttle service was a great bonus.
Located in West Yarmouth, Cape Sands Inn is near the bay, within a 5-minute drive of John F. Kennedy Hyannis Museum and Hyannis Harbor. This family-friendly motel is 1.5 mi (2.4 km) from Cape Cod Inflatable Park and 1.8 mi (2.8 km) from St. Francis Xavier Church.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this motel include complimentary wireless internet access, an arcade/game room, and a picnic area.
Featured amenities include a business center and a vending machine. Free self parking is available onsite.
Make yourself at home in one of the 67 air-conditioned rooms featuring flat-screen televisions. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones with free local calls, and housekeeping is provided daily.
Hotel location is great, parking is easy, rooms are big enough and clean.
The only problem we had is during the check-in, we were rejected to check-in although the room is fully paid, the reception reason is because we don't inform them that we are going to be late, we were late due to flight delay, and already exhausted from the delay, hoping to be able to check-in, yet the reception adamant that we didn't tell them ahead, in which our colleague which arrived earlier, actually already inform them (different person from the one handling our check-in). After Trip.com customer Service, Mr. Loui help us by contacting the hotel, we are allowed to check-in.
VERY SATISFIED with TRIP.COM customer service team.
Good thing:
1. super convenient location, only about 7 mins walk to backbay station and 10 mins to downtown. The famous flour bakery is also nearby!
2. Interesting deco and architecture
3. Bathrooms alway readily available and clean (always cleaned very fast). Towels alway available and there are good amenities.
Not so good:
1. there was a weird smell when I first entered my room- smelled funky.
2. Noticed the tables, bed ledge etc (everything basically) were dusty!! I had to use wet wipes to wipe the ledges and tables and chairs down before putting my items on them. It felt like housekeeping was barely done or at least only at a minimum level. Basically, cleanliness level was not up to par until the extent I was so scared there’ll be bedbugs(thankfully there wasn’t.)
3. No housekeeping done throughout my 3 nights of stay.
4. I felt like I was back living in a school dormitory and not a hotel (I see students partying and hanging around over the weekend).
5. Overall, not worth it for the price per night. You can find better hotels or even airbnb in Boston.
Great
225 reviews
9.2/10
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