Hotels With Wifi in Xorazm, Uzbekistan

"The hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views! However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities! Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night. If you plan to stay a month from now, I would still recommend it!"

"This is a good hotel located on the territory of the Khan's dacha. The service and breakfast are both excellent, and there's a shuttle service to and from Itchan Kala. There's a swimming pool, and special extra towels for it are provided at the reception. It's truly oriental beauty! Next to it, the Khan's palace from the early 20th century is being restored, and there's a garden nearby. The only downsides were the lack of housekeeping (I didn't hang the 'make up room' sign) and the noise (from the restaurant and the pool – my room was on the first floor facing the pool, so I didn't get enough sleep either night). Otherwise, there's nothing to complain about. The single room was small but well-equipped for a comfortable overnight stay for a traveler: toothbrush and toothpaste, shower gel and shampoo, slippers, hairdryer, kettle, black and green tea. I booked it on Trip.com four months before my trip at a very attractive price."

"The owner is Malaysian, so English is very easy to communicate with. The entire staff is very service-oriented and will proactively help with luggage up and down stairs. The breakfast is plentiful and delicious, with a different menu every day. Although the hotel is located near residential areas, it's very close to the old town and conveniently located within walking distance. The local residents are also very friendly. It's a great accommodation choice."

"Отличный отель. Большой красивый гостиничный комплекс на берегу озера. На территории есть все кафе, аквапарк, магазинчики. Чистые уютные номера с выходом на балкон. Не хватает на балконе столика и кресел. В час пик возможна проблема с водой. Но мы вставали пораньше и проблем не испытывали. Добраться в любую точку Хивы можно либо на такси 20 000 сум, либо на маршрутке 10 000 сум за двоих и также обратно. Можно прогуляться пешком, от старого города в районе часа."

"Good reception staff, but the hygiene is bad, you are easily find mark on the sheets, room is relatively small, breakfast too much carbohydrate, but near the castle"

"The location is excellent, and the hotel staff were very kind. The food was carefully prepared, like a typical home-cooked meal. We also requested a pick-up from Urgench Airport, which was a lifesaver since we arrived at night. It cost 20 dollars."

"The two guys at the front desk are very kind and attentive to every need. The rooms are brand new and equipped with every comfort. I felt at home, even if only for one night. If I ever return to Khiva, I will definitely choose this place again."

"A good hotel, room, comfortable room, helpful staff, near the train station but outside the old town."