Good location, clean, staff were polite and nice. Bar opens 24/7 which is excellent. Breakfast was good with a nice coffee machine for the start of day. I enjoyed the stay.
The staff were so kind and helpful. I checked in just as the kitchen closed and the asked the chef to restart the pizza oven so I could have dinner.
I also had a broken foot which was very painful and swollen from an entire day walking around Luton airport. They provided me with a huge bowl of ice which made a massive difference and I left the hotel the next day feeling rested and much more comfortable.
As I was about to leave a kind lady at the check in desk came and gave me a bottle of water and a chocolate bar to take with me.
Great experience after the previous day’s hellish experience with EasyJet at Luton airport.
Friendly staff, good on site restaurant and bar. The room was clean and comfortable. Had all i needed for an overnight stay, nice towels and toiletries. Situated in the town centre close to the bus and train station. I would recommend this hotel to anyone who needs to stay in Luton for whatever reason.
Staff were amazing, so helpful, understanding and supportive. Room was nice, lovely view I really the river.
Air conditioning unit, was really dusty and I found lumps of dust on the table beneath it which had fallen from it.
Really conveniently located for our needs.
Nice spacious room
Comfortable bed with two options if needed
Coffee, tea etc. available when needed.
Breakfast although self produce, fave enough options and variety to start the day and journey home.
Staff we saw were pleasant and very helpful.
Would recommend.
Thank you.
To get to the Holiday Inn from Luton Airport by train, you'll need to transfer. After exiting the station, take the A/Z bus from the Hilton Hotel stop for £1.90 to the Holiday Inn stop, and you've arrived.
Service is very bad. One of the worst hotel service I’ve seen.
Receptionist gave me a room. It was pretty cold and air conditioner wasn’t working. I asked receptionist to change my room. She said, they are fully booked which is a lie, still there was three available room. She gave me heater but it didn’t help it. Later on, male receptionist he helped me and changed my room but because of other receptionist I had to sleep one hour less which it was important for me because only reason I stayed in this hotel to sleep well before my flight.
I stayed at the Hampton by Hilton at Luton Airport Parkway and found the experience comfortable and convenient. The room was clean, tidy, and well maintained, providing a good night’s rest before travel. I particularly enjoyed the breakfast buffet, which offered a good selection and was well presented. The only minor drawback was that the front desk was unable to assist with storing food, which would have been helpful. Overall, it was a pleasant stay and I would consider returning.
First time visiting Bedford and I loved this quick hotel here. Walkable distance to the train station, a few restaurants nearby and short distance to the center for shopping and food.
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Greeted upon arrival with a smile, the rooms pretty small for a 6’3 athletic guy such as myself. However, it’s functional with everything you need.
We loved our stay here! It’s a very well designed hotel, with a special history and lots of unique touches throughout. Our room overlooked the river, and had all the usual things you expect from a nice hotel plus some excellent artworks. The only thing to note is that even though this is a spa hotel, the spa isn’t included in the hotel rate- we hadn’t realised that that needed to be booked separately. There were no issues fitting us in though!
Good
111 reviews
7.9/10
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9.1/10
Great
GGuest UserService is very bad. One of the worst hotel service I’ve seen.
Receptionist gave me a room. It was pretty cold and air conditioner wasn’t working. I asked receptionist to change my room. She said, they are fully booked which is a lie, still there was three available room. She gave me heater but it didn’t help it. Later on, male receptionist he helped me and changed my room but because of other receptionist I had to sleep one hour less which it was important for me because only reason I stayed in this hotel to sleep well before my flight.
GGuest UserFriendly staff, good on site restaurant and bar. The room was clean and comfortable. Had all i needed for an overnight stay, nice towels and toiletries. Situated in the town centre close to the bus and train station. I would recommend this hotel to anyone who needs to stay in Luton for whatever reason.
Llingxiaowu680To get to the Holiday Inn from Luton Airport by train, you'll need to transfer. After exiting the station, take the A/Z bus from the Hilton Hotel stop for £1.90 to the Holiday Inn stop, and you've arrived.
PPraveen RameshThe hotel staff was very nice very welcoming and rooms were so clean and they had free coffee and tea anytime and we got morning breakfast. Overall it was nice and comfy and very good experience.
VVGood location, clean, staff were polite and nice. Bar opens 24/7 which is excellent. Breakfast was good with a nice coffee machine for the start of day. I enjoyed the stay.
GGuest UserStaff were amazing, so helpful, understanding and supportive. Room was nice, lovely view I really the river.
Air conditioning unit, was really dusty and I found lumps of dust on the table beneath it which had fallen from it.
AAnonymous UserWe loved our stay here! It’s a very well designed hotel, with a special history and lots of unique touches throughout. Our room overlooked the river, and had all the usual things you expect from a nice hotel plus some excellent artworks. The only thing to note is that even though this is a spa hotel, the spa isn’t included in the hotel rate- we hadn’t realised that that needed to be booked separately. There were no issues fitting us in though!
GGuest UserGood location for an over-nighter, we walked to and from airport in 10 mins. Bus to Luton Parkway also right outside hotel. Staff very friendly and helpful. Hotel itself has basic ‘lounge’ area with not too many seats if it was busy but was ok for us. All in all, worth the money, would recommend.
AAlex DuncanThe staff were so kind and helpful. I checked in just as the kitchen closed and the asked the chef to restart the pizza oven so I could have dinner.
I also had a broken foot which was very painful and swollen from an entire day walking around Luton airport. They provided me with a huge bowl of ice which made a massive difference and I left the hotel the next day feeling rested and much more comfortable.
As I was about to leave a kind lady at the check in desk came and gave me a bottle of water and a chocolate bar to take with me.
Great experience after the previous day’s hellish experience with EasyJet at Luton airport.
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