Overall it's OK, but it really doesn't meet the five-star standard. It's relatively old, the location is good, the service is generally OK, but it doesn't meet the five-star standard. I stayed for 9 days, and the housekeeping sometimes knocked on the door at 9 or 10 in the morning. Fortunately, I was awake. I had to check out today. The housekeeping knocked on the door at 9 o'clock, but I was still asleep. Then I hung a sign at the door saying ”Do Not Disturb”. They knocked on the door again and asked what time to check out, but I had already told the front desk about the delayed check-out. I feel that their links are flawed. Some staff feel that they are enthusiastic and enthusiastic about their work, and they will answer questions in a timely manner, but some do feel that their attitude is casual.
The lobby is well decorated, and the rooms are average.
Was pleasantly surprised by this hotel given some of the reviews. The room was clean and updated. It was equipped with a refrigerator and coffee pod machine. Bed was comfortable and there was lots of hot water to shower. Shampoo, conditioner and body wash was provided. No water was provided in the room but there is a water dispenser in the lobby to refill a water bottle (they should mention this at check-in). All the staff I interacted with were polite and helpful. My only complaint about the room is that the shower could have more water pressure, but it was sufficient for a shower. They do seem to take guest comfort seriously as I overhead a conversation about a guest who had been asked to leave because they were disturbing other guests.
The hotel is located on the east side of the airport and they provide shuttle service. There was some traffic noise but we were not disturbed by the planes. There is a restaurant attached to the hotel as well as several others within a 5 to 10 minute walk.
I would happily book this hotel again.
Hotel near Wall Street/Financial District,New York3.6% of visitors choose this area
Aadrianpapa2026.01.13
I really like the downtown area; it's quiet and safe. This hotel has an excellent location, very close to the 4, 5, R, and W subway lines, so I never worried about getting back late, which is a huge plus. Be prepared to wait for the elevator, though; there aren't many of them, and the building is quite tall. The front desk is on the second floor for check-in. For check-out, you can just drop your key card in the collection box by the door, which is very convenient. The air conditioning in the room was quite loud, so in winter, I'd suggest turning it off before bed.
Hotel near Times Square,New York40.3% of visitors choose this area
Ttony-dass2025.10.26
The location is fantastic, right in the heart of the bustling downtown area, making dining and sightseeing incredibly convenient. It's just a few minutes' walk to the Empire State Building and Times Square, and the subway is easily accessible for trips to the Metropolitan Museum of Art and Central Park. We arrived before check-in time, but the staff, seeing how tired we were, very kindly allowed us to check into our room early. This gesture brought a touch of warmth to us in a strange foreign environment. I hope to have the chance to stay here again next time.
Hotel near Times Square,New York40.3% of visitors choose this area
Wwwymm3332025.08.31
The hotel is located on W 34th Street, right on bustling 8th Avenue in Midtown Manhattan. It offers pretty good value for money. The surrounding area is extremely lively, teeming with all sorts of New York City elements: diverse people, various smells (urine, sweat, perfume, and one particularly nauseating odor I can't quite pinpoint), and constant siren wails. Surprisingly, it gets relatively quiet at night. Funnily enough, overnight, by morning, the streets become surprisingly clean and tidy.
Transportation in the area is very convenient; it's very close to both the train and bus stations. The Empire State Building and Macy's are also within walking distance. There's an Essen restaurant right at the corner, and their food is very reasonably priced.
The hotel lobby isn't large. The check-in and check-out process was smooth, though they require a $200 deposit. There's a small lounge area where you can relax if you've checked out and have nowhere else to go; nobody bothers you.
The room was clean and comfortable, equipped with all the necessary amenities. There's no complimentary bottled water, but you can get free water from the 6th floor; I didn't bother going, partly because it seemed like a hassle and partly because I suspected it might just be tap water. There were no slippers, toothbrush, toothpaste, or a kettle, just a capsule coffee machine, which I didn't know how to operate. The bed was very high and too soft. There were four pillows, but no duvet cover; instead, the comforter was sandwiched between two flat sheets. I wonder if that's standard practice here.
Very nice hotel staff was very professional and very friendly and thanks for the cookies each day and the cookie jar very convenient to restaurants and our fishing boat
The room was very nice for the money and the staff were superb in answering my questions. A staff member was outstanding in offering to lend an ice scrapper to scrap off ice on my car when I forgot to bring one. I would definitely stay at this location the next time I'm travelling the same route.
The hotel is in an excellent location, close to the subway station and major attractions, and it is very convenient to travel. ”
”The surrounding dining and shopping options are rich, and the night view is beautiful.”
Hotel near Wall Street/Financial District,New York3.6% of visitors choose this area
Mm023426542025.09.28
Marriott hotels are always our top choice when traveling. The location is excellent; we could see the Statue of Liberty from our room. It's super convenient to the subway station, and there are many restaurant options nearby. All in all, we were very satisfied.
Facilities: Nice room, relatively large, advanced facilities
Sanitation: OK
Environment: OK
Service: Good
The gym is also good, but it faces the parking lot directly, with large windows, so it is easy to see people working out. The water is only ice water. It is still a distance from the waterfall park, and it takes a long time to walk
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135 reviews
9.0/10
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8.9/10
Very Good
The hotel is in a very good location. Alexandra was so nice that she gave us a complimentary breakfast and accommodated us even before our check in time. It was a good experience. Although breakfast has a lack of food variety, it was good.
Managed to arrive early and allowed early check-in at 1pm plus instead of 4pm. The caucasian woman stationed at the check-in counter was not the most friendly person. I passed her my credit card and was waiting for her to instruct me to sign for receipt. After a long pause, i realized i have to do something with the machine, and asked her where do i click for the machine. She did not respond kindly. I understand not every American has travelled widely and tends to provide poorer quality services as compared internationally. Hereby pointing this out, as a matter of fact, the hotel need to understand not every country use the same brand of credit card machine/POS as the Americans. The hotel staff should not expect foreign guests to know how the machine or hotel works. Also, there is no instruction on the machine ‘Please sign here’. The staff should at least provide a verbal instruction for signature on the machine. If the staff cannot be bothered with providing verbal instructions, please paste a visual aid on the machine at the minimum. Thankfully, the asian guy during check out was much friendlier and tried to start a conversation, but i was having a cold so i tried to minimise interaction. The interiors were old fashioned like in 90s. Fortunately, the room was clean and lit with multiple lamps around the room. As with most reviews, I was charged twice on my credit card on first day and last day each. Asking for a refund through my card service now as unauthorised charge was made on the last day and it wasn’t even on the receipt/expense report. I would gladly just pay for everything on my Day one, instead of going through such trouble. No receipt for deposit or cancellation, unlike other hotels i have been to. Service and amenities are average. No slippers available in the room. Locker for valuables provided. Own coffee machine provided in-room, but don’t set high expectations as it’s not Nespresso. There is no in-room dining menu for reference, even if i want to get. 30$USD destination fee per night is compulsory but exchangeable for 2hr bike rental in central park for two pax or food in the hotel. It feels like the hotel wants to charge you extra but don’t want to provide the service paid. I didn’t bother to purchase food from hotel as the reviews were average. Recommend to visit Los Tacos No. 1 & Broad Nosh Bagels a few blocks away for breakfast and lunch. The best point and only positive point is the hotel location. Just behind MoMA and near proximity landmarks such as Rockefeller Centre, and two streets away from 5th Avenue and Central Park. Only stayed here for convenience as a friend was also staying in the same hotel for business needs.
Omgosh ... hotel was really nice! Breakfast was excellent and it lasted til 11a, which is pretty awesome for those that like to sleep late. So many options (hot, cold and dry). They offer bacon, sausage, scrambled/cold boiled eggs and breakfast potatoes. Whole fruit (apples and bananas), sliced fruit (melons and pineapples). Cold and hot cereal (oatmeal). Yogurt and granola. You can make your own waffles or pancakes (such a cool machine). Make your own toast and/or select from many pastries or muffins available. So many options! You can even place an order vs. eating from the buffet. They also allow carry-out and to-go boxes. Drink options at the buffet include: coffee, O.J. and apple juice. PLEASE NOTE: There's a separate fee for breakfast if not selected when booking. Having said this, the hotel does not have microwaves in the room, just a fridge. There are microwaves located on each floor though (along w/ vending machines -both are in same location). Our room was spotless and absolutely spacious (no deviation from website)! We arrived way beyond check-in and did call once we knew we'd arrive later than expected. Spoke with front desk staff who assured everything would be OK, only to arrive and find that our room (which was already paid in full) had been given away. The hotel was only able to provide us a King and a rollaway bed. Of course we were disappointed, but the next morning the hotel Mgr. made everything right. Having said that, the rollaway bed is THE HARDEST THING EVER. We bring our own everything (e.g. bedding, cleaning supplies, etc.) so we were able to make it work and make it comfortable. So much so, we'd chosen to not to be moved to the room we'd originally booked. It rained our entire stay which is what caused us to arrive late in the first place (that's a whole 'notha story). Anyway, the hotel had a few small trash bins about the lobby catching leaks here and there, but that didn't stop anything. I barely even noticed. Had I not been recording how beautiful the hotel was inside, I would've never noticed. Parking is $30/day, it's NYC what do you expect? 🤭 There's also parking on the street if you can get spot. Careful though, NYC parking signs can cause confusion for those not familiar with the City's play on words. All in all, this was great stay for us and I'd certainly stay again. Oh, I forgot to mention -I did! Yes, I extended our stay another night because the hotel and location was exceptional! p.s. they also offer a seated bar area. Overall: 10/10✨️
We stayed here as a family and had a very comfortable stay. The room was clean, the beds were comfortable, and everything felt well taken care of. Great value for the price and easy for family travel.”
The location is good , a few seconds walk to Wall Street , Broadway street, Trinity church, the charging bull , the subway station 10 seconds walk , the pier 11 to Brooklyn was very close , in a nutshell worth to book for the location. I was shocked that the hotel doesn’t provide simple things like toothbrushes and paste and comb or cups , no kettle , no robes, no mini fridge, no iron, nothing. No water in the hotel . These are basic things especially for a 4 star hotel . If people stay for 1 night it’s not important but if u book it for 7 nights, u need to have some coffee or tea or hot water if u feel cold or wanna get some warm water u don’t have it . The reception had some hot water but the elevators were always busy so it’s a headache. Also the neighbors were very noisy , the walls were not blocking the sound. I could hear them using the bathroom.
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