Good downtown location
Well maintained lobby and convenient restaurants including Starbucks -elevators and entrances were good
Polite staff
Downside was hairdryer not working and tea kettle was missing- although it was delivered on request
Overall a decent experience
BAH is literally at the end of one of the runways which I thought would be an issue from hearing planes take off from my room - it was not an issue at all. Look, for the money this hotel is fine. It's not the Ritz-Carlton. It is a clean hotel, with decently appointed rooms, comfortable bed and no weird smells in the room. Would I stay there again? 100%.
Hotel near Wall Street/Financial District,New York3.2% of visitors choose this area
GGuest User2026.02.27
Great! The room was clean and tidy, and for this price in Manhattan, it's a real bargain. The location is excellent too, right next to the subway station. The only minor issue was the high floor, which meant a bit of a wait for the elevator, but overall, I highly recommend it.
Hotel near Times Square,New York35.5% of visitors choose this area
GGuest User2026.02.20
This hotel is really close to the Javits Center in New York, about a 10-minute walk, which was super convenient for my business trip. There are also convenience stores nearby, making daily life very easy. Of course, the facilities can't compare to hotels in China, as most hotels here are quite old. However, the environment and cleanliness were good, and the room was comfortable. For a week-long stay, they cleaned every two days, and it didn't affect service even if I didn't leave a tip, which was nice as it's not mandatory. Overall, it's quite friendly for Chinese travelers.🤭
Hotel near Times Square,New York35.5% of visitors choose this area
MMeow_meow2026.04.06
It was my first time in New York, and it was freezing cold. Ryan at the reception gave me a great first impression, he was very friendly and welcoming. We arrived early in the morning after a flight and were only planning to drop off our luggage, but he kindly allowed us to check in early, which we really appreciated.
The room was also very comfortable. Overall, it was a great stay!m.
Very nice hotel staff was very professional and very friendly and thanks for the cookies each day and the cookie jar very convenient to restaurants and our fishing boat
Shabby and rundown hotel, simple breakfast with muffin as the main course. Additionally, the sound proofing in the rooms we're extremely poor as we could hear the sounds of our neighbours resulting in bad sleep. On the other hand rhe location was great as it was next to the highway and the enormous mall with attractions rhat will keep you entertained for days.
The hotel is in an excellent location, close to the subway station and major attractions, and it is very convenient to travel. ”
”The surrounding dining and shopping options are rich, and the night view is beautiful.”
Hotel near Wall Street/Financial District,New York3.2% of visitors choose this area
GGuest User2026.02.19
The room was decent, but honestly, for the price, it was pretty average. However, given its prime location in downtown NYC, it wasn't overly expensive. Check-in was a bit chaotic, with a long wait in line, and luggage storage wasn't very smooth either. The hygiene was good, and all the facilities were in working order. (The first picture shows the view from the window, the second is a Christmas tree not far from the hotel, and the third was taken at the Metropolitan Museum of Art in New York.)
Facilities: Nice room, relatively large, advanced facilities
Sanitation: OK
Environment: OK
Service: Good
The gym is also good, but it faces the parking lot directly, with large windows, so it is easy to see people working out. The water is only ice water. It is still a distance from the waterfall park, and it takes a long time to walk
Very Good
136 reviews
8.5/10
Price from
AU$153
per night
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8.8/10
Very Good
JJhanhsuThe room is really nice. Enough space and the gym is reallly good. With free water in gym fyi. Only thing is rom 3010 the flush need ti be fixed. Next time I’ll come again.
GGuest UserI think the main advantage of this accommodation is that it is reasonably priced for the location. The space behind the first-floor lobby is also quite charming. The bed was comfortable, and the internet worked well overall, although the connection for the Wi-Fi and TV occasionally cut out. There was no refrigerator, but ice was easy to access, so this was not a major issue for a short stay.
That said, there were also some downsides. First, the front desk staff were generally not very friendly and seemed defensive when responding to guest requests. I understand that they may have been tired due to the heavy snowstorm in New York at the time, but I still felt uncomfortable with the way my request was dismissed without much consideration, even though I was willing to pay extra if needed.
Second, the room was very cold. I was told this may have been because it was a corner room. After I requested additional heating, the situation improved.
Third, the bathtub would only fill halfway. It seemed to be an issue with the stopper, and although I was able to fix it myself, it was still inconvenient.
GGuest UserThe price was quite a good deal for New York, especially with a discount. The facilities and decor are up to Hilton's standards, but!! It was incredibly, unbelievably crowded. Expect to wait about an hour just to park, with only one staff member working. Checking in at the front desk, buying coffee, and even storing luggage all involved long queues. It seems like a lot of airline crew stay here too, so definitely factor in extra time for everything. There are tons of hidden fees. The deposit was given as a voucher, luggage storage cost extra, and even the in-room mini-bar items were charged. Given the location and the total price of $150, I guess I'll just put up with it.
MMs. ShaniquaOmgosh ... hotel was really nice! Breakfast was excellent and it lasted til 11a, which is pretty awesome for those that like to sleep late. So many options (hot, cold and dry). They offer bacon, sausage, scrambled/cold boiled eggs and breakfast potatoes. Whole fruit (apples and bananas), sliced fruit (melons and pineapples). Cold and hot cereal (oatmeal). Yogurt and granola. You can make your own waffles or pancakes (such a cool machine). Make your own toast and/or select from many pastries or muffins available. So many options! You can even place an order vs. eating from the buffet. They also allow carry-out and to-go boxes. Drink options at the buffet include: coffee, O.J. and apple juice.
PLEASE NOTE:
There's a separate fee for breakfast if not selected when booking.
Having said this, the hotel does not have microwaves in the room, just a fridge. There are microwaves located on each floor though (along w/ vending machines -both are in same location). Our room was spotless and absolutely spacious (no deviation from website)!
We arrived way beyond check-in and did call once we knew we'd arrive later than expected. Spoke with front desk staff who assured everything would be OK, only to arrive and find that our room (which was already paid in full) had been given away. The hotel was only able to provide us a King and a rollaway bed. Of course we were disappointed, but the next morning the hotel Mgr. made everything right. Having said that, the rollaway bed is THE HARDEST THING EVER. We bring our own everything (e.g. bedding, cleaning supplies, etc.) so we were able to make it work and make it comfortable. So much so, we'd chosen to not to be moved to the room we'd originally booked. It rained our entire stay which is what caused us to arrive late in the first place (that's a whole 'notha story). Anyway, the hotel had a few small trash bins about the lobby catching leaks here and there, but that didn't stop anything. I barely even noticed. Had I not been recording how beautiful the hotel was inside, I would've never noticed. Parking is $30/day, it's NYC what do you expect? 🤭 There's also parking on the street if you can get spot. Careful though, NYC parking signs can cause confusion for those not familiar with the City's play on words. All in all, this was great stay for us and I'd certainly stay again. Oh, I forgot to mention -I did! Yes, I extended our stay another night because the hotel and location was exceptional!
p.s. they also offer a seated bar area.
Overall: 10/10✨️
HHarpoprahBe careful about their hidden cost, everyday you need to pay around US$50 for their all access fees(lounge, roof top, gym) which is mandatory!
It is not indicated in the booking so I feel cheated that I have to pay for such fees which amount up to US$150 for my 3 nights there.
And did I mention you have to carry all your luggages by yourself which I had to push the luggage trolley myself!
Amazing location but I will not go there again!
Rricooooo0Booked a standard room for two people and it was much larger than expected. There was plenty of space for both our luggage, plus a wardrobe. We stayed for three nights, and the location was fantastic – right next to Grand Central Station and Fifth Avenue, which was incredibly convenient.
JJanaElgThis is your no frills place for a place to lay your head. It was relatively clean, had all the necessary amenities, adequate breakfast, housekeeping. I would definitely stay here again. It gets the job done a peaceful rest without breaking the bank. The room had a slight odor not sure what it was but maybe they should do a deep clean to all the rooms and bathrooms. It could be just the one I was in. The toilet seat wasn’t cleaned that well but I survived.
GGuest UserGreat! The room was clean and tidy, and for this price in Manhattan, it's a real bargain. The location is excellent too, right next to the subway station. The only minor issue was the high floor, which meant a bit of a wait for the elevator, but overall, I highly recommend it.
Hotel near Wall Street/Financial District, New York
Price per night from:AU$151
7.5/10
MMillerBobThis stay was not what I would call good... It was in fact a poor experience.
By this I mean.
I arrived at 3.50pm to get checked into a room that I was informed would be ready for check in at 3pm... The room was not ready, and i was told they would try to have it ready in 20-25 mins.
I explained that that was not acceptable. I was told I could wait in the lobby area...I again explained that that was not acceptable. Another employee jumped in to say, I could sit in the lobby. Now I am irritated. I explained in more detail that I could not very well change in the lobby, being that I had to change and get to a wedding in Yonkers for 5.30...He then started to challenge me. Started telling me how he didn't like the tone of my voice. I then dismissed him and suggested he move away and let me deal with the situation with the desk clerk...who by the way was VERY, VERY, helpful, and whom I had no issues with, because she was doing everything she could to accommodate. The real problem was with the cleaning crew and their supervisor , who kept telling her the wrong things. I even offered for them to allow me to change, and then they could have the room to complete getting it ready. They told her to tell me that it wasn't protocol for me to do that. To which I responded that it wasn't protocol to not have the room ready.
At this time the desk associate, Aaliyah, who as I said was very helpful, and who I had NO ISSUES with, and she knew that, suggested that I would be reimbursed 50% for all the stress that I encountered, and gave me the room key to allow me and my wife to change and be on our way. This is where I say common sense made more sense than ”protocol”.
So my review will be....Great job handling a difficult situation by the desk associate, Aaliyah...
Poor job by the room ready crew.
And a terrible job by the associate who decided to challenge me in what was a difficult situation, instead of finding a way to help.
5 STARS for Aaliyah
1 STAR for Cleaning Crew
(-0) for associate.
GGigiyahThe room was quite clean! The bedding had a strong disinfectant smell, so I guess it was clean. Parking was also convenient, right in the basement, but it cost extra. The front desk service was a bit cold.
However, several breakfast dishes were gone before 9 AM, even though breakfast was supposed to end at 9:30 AM. There wasn't much to begin with, so having only a few items left made it too monotonous. At this price, it felt a bit overpriced.
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