Given a room upgrade to the best view upon check in. Staff was friendly. Room was clean and comfortable. Entering the lobby on 3rd floor felt like entering a totally different environment vs outside - modern, fun. Limited English + food options but this was manageable for a 2 night stay. Local + western cuisine available for breakfast.
I had a fantastic stay here! The location is perfect, making it easy to explore the area, and the service was top-notch. The staff were friendly and made me feel welcome from the start. My room was clean and comfortable, and everything was well-maintained.
The amenities included free Wi-Fi, which was super convenient. They also offer a complimentary breakfast, which was decent — nothing extraordinary, but it got the job done. While I didn’t explore all the amenities, the ones I used were great.
The only minor thing to mention is that the building itself might look a little dated in some areas, but honestly, it didn’t affect the overall experience. Everything else was great!
Would definitely stay here again. Highly recommend!
I seldom write negative reviews. Unfortunately, I have to do so this time. This hotel markets itself as 4-star, but 3.5-star is probably more appropriate. I booked a Family Room for 2 nights, and it felt like the family room hasn't been occupied for extended period. When we checked in, (1) TV was not working, (2) safe was faulty and couldn't be locked, (3) lamp by the bed was not working, (4) fridge was barely cold (staff explained that the power is weak. But the fridge was room temperature throughout our stay), and (5) the wardrobe door cannot be closed properly; the light from the wardrobe was kinda annoying at night when the lights were off. The family room has no window and the restroom has a musty smell. During our first night (April 2), we asked for an ice bucket at the reception - we collected it physically from a male staff who was on duty and who was visibly upset and was moderately shouting at guests who called the reception.
Overall, the location is great. Staff (esp Mr Thomas) tried their best to fix the problems in our room. I walked past the other rooms facing the city and they looked more pleasant than the family room. However, I would advise AGAINST booking the family room (which is the most expensive room type). Again, I don't think it's a 4-star hotel, though the staff are commendable. I think the management should do something to rectify this problem as there are several negative reviews on the same observations. Thank you.
I had an amazing stay at KK Sapa Hotel. From the moment I arrived, the service was superb — the staff were incredibly friendly, attentive, and always ready to help.
A special mention to Sana, who was very welcoming and made the experience even more enjoyable with her warm hospitality.
The hotel room was excellent — clean, comfortable, and well-equipped with great amenities that made the stay feel premium and relaxing.
And of course, the highlight has to be the view. It was absolutely spectacular, offering breathtaking scenery that made every moment at the hotel even more memorable.
Highly recommend this hotel if you’re visiting Sapa — it truly made my trip special.
We really enjoyed our stay in the hotel. Staff was friendly and helpful (especially Dua Lipa, she’s an absolute gem). Check-in and check-out were smooth. We had to change room as we booked different type of rooms for day 1 and day 2. The tranfer was smooth as we were out the whole day and the bags were moved to our new room. The rooms were clean and had all the amenities we needed. Breakfast spread was good too with fresh fruits and fresh breads. Location was perfect - right smack in the center, close to the train station to Fansipan as well as meeting point for our tours. Easy to catch a taxi, near eateries. Excellent hotel to stay while in Sa Pa.
Generally hotel standard is below the standard of a 4 star hotel
Location is not very good and quite far from the town centre about 30 minutes walk
HOTEL room is very big for single occupancy
Hotel amenities were in quite bad. The swimming pool is closed and the bar is closed as well.
Rooms were clean.
Service is satisfactory and the reception does not speak English.
This hotel offers excellent value for money and is spotlessly clean. My stay this time was absolutely fantastic! The hotel boasts a refined ambiance, with spacious and tidy rooms. The bedding was incredibly soft and comfortable, ensuring I slept soundly through the night. The front desk staff were warm and attentive; check-in was swift, and they even thoughtfully recommended local dining options. The breakfast selection was rich, offering both Chinese and Western dishes, and everything tasted great. Its convenient location makes getting around easy. I'll definitely choose this hotel again for my next visit. A definite five-star review!
We spent the first two days of our trip staying in town at Sa Pa, and for the next two nights we moved slightly out of town to Hotel DeLaMont. The hotel is located about a 10-minute drive from the town center, perched high on a hill overlooking the valley. One of the main reasons we chose this hotel was precisely for that spectacular valley view, which is said to be among the best in Sa Pa.
Unfortunately, during our stay, the weather fully lived up to Sa Pa’s nickname as the “City in the Fog.” Thick fog rolled in every day, and visibility was sometimes close to zero—especially on the darker roads without streetlights while our Grab drivers navigated the winding hills. Thankfully, on the morning of our final day, the clouds finally lifted a little and we were blessed with a partial glimpse of the breathtaking valley view we had been hoping for.
Our room was spacious and very clean. The bed was essentially two super single beds pushed together, which meant you could feel the gap in the middle while sleeping. It’s not the most comfortable setup, but still manageable for a short stay. The minibar follows the usual hotel practice—aside from complimentary water, tea, and coffee, the rest of the items are chargeable.
One thing we appreciated was the smart TV. We spent some relaxing time listening to music and watching travel videos on YouTube after long days exploring Sa Pa.
The bathroom was clean and equipped with a modern electric shower system, which was quite impressive. They even installed a heated lamp to keep you warm while showering—something you’ll definitely appreciate in the chilly Sa Pa climate. However, the wash basin design could be improved. Water tends to collect around the sides, leaving the surface constantly wet, and occasionally attracting small bugs.
The hotel doesn’t include breakfast by default, but you can pay extra if you’d like the convenience of eating on-site. It’s not the cheapest option, but it’s certainly convenient. The hotel also offers facilities like a gym and a swimming pool. The pool is supposed to be heated, but during our visit the weather was extremely foggy and humid, so the heating was turned off and swimming wasn’t really appealing anyway.
Their rooftop area is quite beautiful and would probably be an amazing place to enjoy the valley view on a clear day.
Overall, despite the foggy weather limiting the scenery, Hotel DeLaMont is still a comfortable and decent hotel with spacious rooms and good facilities. On a clear day, the view alone would likely make the stay even more memorable.
I stayed 2 nights at Sapa Bamboo Hotel. The location was fantastic, with many restaurants and shops nearby. Some attractions such as Stone Church, Sapa Square, Sapa museum, Sun Plaza and Moana are also within walking distance. (5-15 minutes) The breakfast was delicious. Staff was helpful and courteous. Facilities are generally clean and well maintained except the toilets at the swimming pool need improvement. I enjoyed my stay at the hotel very much.
I loved the stay, they were very friendly the room was impeccable a wonderful attention I took a good memory with pleasure I would return thank you for everything I return to Ecuador with a happy heart, It even has an elevator ❤️👌🏻 10/10
Amazing
90 reviews
9.6/10
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Amazing
HHeyarhgraciesThis place is amazing. They stay true to their words - to be eco-friendly and reduce wastage. Nam and his team were very helpful and Nam is exceptionally attentive to our needs. The room is exactly the same as the photos on Trip.com and we received a pleasant surprise with a beautifully decorated bed when they know that it’s our wedding anniversary.
The common area has a fireplace where guests can gather around and have small conversations. The food and drinks (including cocktails) were so good that almost every day we would rather stay at the resort to have our meals. Nam makes great cocktails!
Lastly, there is a resident dog, as well as a cat. Both are adorable and love to be around people. Our stay with Eco Palm House is amazing. Great place, great view, and great people! We will certainly recommend to our family and friends. Hope we are also able to visit and stay here again!
JJazzyJauntsD home 10 Sapa was perfect for our stay in Sapa. We communicated easily prior to checking in to provide some guidance on how to locate the property (don't go to d home sapa 10 on Google maps, Matsu cafe is the correct location on maps for the hotel).
The room and view itself (provided in pictures) was phenomenal and exceeded all expectations. We generally walked to and from the property to get to town which is a short walk up hill from the property to town. The bed was super comfy and the lodge space was large enough for the two of us.
We would absolutely stay here again if in Sapa!
RRay Mak Hon KitWe spent the first two days of our trip staying in town at Sa Pa, and for the next two nights we moved slightly out of town to Hotel DeLaMont. The hotel is located about a 10-minute drive from the town center, perched high on a hill overlooking the valley. One of the main reasons we chose this hotel was precisely for that spectacular valley view, which is said to be among the best in Sa Pa.
Unfortunately, during our stay, the weather fully lived up to Sa Pa’s nickname as the “City in the Fog.” Thick fog rolled in every day, and visibility was sometimes close to zero—especially on the darker roads without streetlights while our Grab drivers navigated the winding hills. Thankfully, on the morning of our final day, the clouds finally lifted a little and we were blessed with a partial glimpse of the breathtaking valley view we had been hoping for.
Our room was spacious and very clean. The bed was essentially two super single beds pushed together, which meant you could feel the gap in the middle while sleeping. It’s not the most comfortable setup, but still manageable for a short stay. The minibar follows the usual hotel practice—aside from complimentary water, tea, and coffee, the rest of the items are chargeable.
One thing we appreciated was the smart TV. We spent some relaxing time listening to music and watching travel videos on YouTube after long days exploring Sa Pa.
The bathroom was clean and equipped with a modern electric shower system, which was quite impressive. They even installed a heated lamp to keep you warm while showering—something you’ll definitely appreciate in the chilly Sa Pa climate. However, the wash basin design could be improved. Water tends to collect around the sides, leaving the surface constantly wet, and occasionally attracting small bugs.
The hotel doesn’t include breakfast by default, but you can pay extra if you’d like the convenience of eating on-site. It’s not the cheapest option, but it’s certainly convenient. The hotel also offers facilities like a gym and a swimming pool. The pool is supposed to be heated, but during our visit the weather was extremely foggy and humid, so the heating was turned off and swimming wasn’t really appealing anyway.
Their rooftop area is quite beautiful and would probably be an amazing place to enjoy the valley view on a clear day.
Overall, despite the foggy weather limiting the scenery, Hotel DeLaMont is still a comfortable and decent hotel with spacious rooms and good facilities. On a clear day, the view alone would likely make the stay even more memorable.
YYeh YI would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
DDeeeeengdongIt’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
GGuest UserI stayed 2 nights at Sapa Bamboo Hotel. The location was fantastic, with many restaurants and shops nearby. Some attractions such as Stone Church, Sapa Square, Sapa museum, Sun Plaza and Moana are also within walking distance. (5-15 minutes) The breakfast was delicious. Staff was helpful and courteous. Facilities are generally clean and well maintained except the toilets at the swimming pool need improvement. I enjoyed my stay at the hotel very much.
GGuest UserI loved the stay, they were very friendly the room was impeccable a wonderful attention I took a good memory with pleasure I would return thank you for everything I return to Ecuador with a happy heart, It even has an elevator ❤️👌🏻 10/10
AAnonymous UserWe really enjoyed our stay in the hotel. Staff was friendly and helpful (especially Dua Lipa, she’s an absolute gem). Check-in and check-out were smooth. We had to change room as we booked different type of rooms for day 1 and day 2. The tranfer was smooth as we were out the whole day and the bags were moved to our new room. The rooms were clean and had all the amenities we needed. Breakfast spread was good too with fresh fruits and fresh breads. Location was perfect - right smack in the center, close to the train station to Fansipan as well as meeting point for our tours. Easy to catch a taxi, near eateries. Excellent hotel to stay while in Sa Pa.
AAnonymous UserThe hotel is located in a strategic location, within an 10 minute walking distance (upslope is expected) of the Sapa Station (Sun plaza).
The room is spacious, and the cleanliness is top-notch. The shower has strong water pressure and a stable temperature.
The staff were extremely helpful. They can speak English very well. The hotel breakfast has different selections and live stations (eg., fried egg, omelette, pho noodle). They served the breakfast from 6.30am to 9.30am at 5th floor, which is next to the hotel lobby.
We got a mountain view room and you can really see the nice view when there is not foggy. We don’t hear any noise from the street and the environmental within the hotel is quiet and peaceful.
We arrived at Sapa in the early morning (6am) and there is no room available for check-in. Therefore, we waited until 12pm and it was lucky that the staff allowing us early check in without extra charges. I also put a remark that it’s my husband birthday and the staff prepared a waffle cake and send to our room once we have checked in. Appreciated for the special arrangement and I would sincerely thank you the staff who really attentive to every notes from the guests.
Overall, I would highly recommend this hotel because of its clean environment, great hospitality, and friendly staff.
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