Simple hotel, more with good reception. Adequate service, easyness in the reservation confirmations. Maybe a list of nearby places for a meal or lost in the room missed. With very unstable Wi-Fi network.
This is the fourth time I've stayed there, the first time through the app.
I've always had good experiences there, so when I go to Balneário Camboriú I prioritize the Sibara Hotel.
However, during this stay, everything went wrong, starting with the room. We booked a double room and they put us in a room with single beds 👍🏿
They said they would put the beds together to make it a double room, but we didn't accept because there would be a divider in the middle! After this embarrassing situation, they relocated us to another room! I had a request for a body pillow for our room, but it wasn't granted.
In this new room, there was no hot water, the toilet wouldn't flush, it was just a hassle!
These situations made me think, and now, when I need to go to Balneário again, I'll check out other hotels.
Atendente completamente perdida no check in. No check out tentaram nos cobrar consumo no restaurante, sendo que nem sequer entramos no restaurante. No café da manhã anotaram um café a mais, sendo que estávamos apenas 01 casal. Porta do box não fechava, estando desalinhada e ao tomar banho molhava fora do box.
It's a business hotel, nothing out of extraordinary, everything in the room works and it's well maintained.
Price due exhibition was way too high for the hotel/room offer, but no choice of hotels for the period.
Infraestrutura do hotel é excelente, nada a reclamar. Fomos muito mal atendidos, pois a reserva era com pensão completa, mas parece que o hotel não estava acostumado com esse formato. O gerente, Sr Márcio, insultou minha esposa devido a essa situação da pensão completa. Não é exagero. Já reclamamos com a ALL, administradora do hotel. Sugiro reservar somente com café da manhã para evitar contratempos!
The hotel is very good, privileged location. Very receptive staff. The accommodations are super new, very well maintained swimming pools, saunas and spas are available to guests! And also bicycles so guests can enjoy the city
The hotel is beautiful and everything perfect, service, room and breakfast. The location that is not the best for my goals in the city, more is a very personal issue. No complaints from the hotel in itself. Marvelous.
The hotel room here is clean and tidy, the waiter is more enthusiastic, the surrounding environment is OK, the traffic is more convenient, business trips and free travel are good choices, it is recommended
GGuest UserBreakfast is very complete.
Simple game room, but ok.
The heated pool was not very hot, the environment or the water, and the structure is very old.
The staff's care was good.
TTarcísio da Silva MoraisThe experience in the Tea House was fantastic. We were taken into account by Flore, Natalia and Brenda, and all of them treated us in a pretty way. They are very nice. Breakfast, afternoon tea and accommodation are very good and cosy. The guesthouse is very close to the beach (it is possible to walk) and also provides chairs and sunguards.
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