Posted on Sep 20, 2026|Superior Queen Room
Cyril_UNICExcellent stay – very pet-friendly and convenient!
The front desk service was excellent – the staff were very accommodating and genuinely pet-friendly. We are extremely grateful for their supper late checkout !
Breakfast offered a good selection of Western pastries options to choose from.
The swimming pool was very clean, and the housekeeping staff were extremely friendly. Requests were handled promptly and efficiently. There are also plenty of self-service washing machines and dryers with large capacities – you can wash and dry a lot of clothes at once, and the dryers work very efficiently.
The hotel layout is incredibly convenient. The car park, rooms, and laundry area are all on the same level, so you can get everything done without changing floors.
The location is great too – about a 10-minute walk to a small pet-friendly beach where you can generally swim with your pets during the day.
We'll definitely be back!
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Price per night from:NZD 151
Posted on Jul 7, 2026|European Superior King Room
Guest UserI chose this castle-themed hotel for my trip, and the entire experience far exceeded my expectations. It's perfectly suited for self-driving tours, leisure vacations, or even short business stays. The hotel's most striking feature is its European castle exterior, with pointed spires, domes, and delicate carvings. From a distance, it creates an incredible ambiance, making every photo Instagram-worthy. When the lights come on in the evening, it truly looks like a fairytale castle. Even my friends couldn't help but stop to take pictures – the building's aesthetic alone significantly boosted our overall impression.
During check-in, the staff member who assisted me, Jianbing, left a particularly deep impression. His service was enthusiastic and patient, meticulous and thoughtful throughout. He proactively introduced me to the hotel's various special facilities, from photo spots around the castle architecture to the operating hours of the buffet breakfast, pool, and executive lounge, as well as the parking location and sightseeing routes – he explained everything clearly. He patiently answered all my questions, and his detailed and attentive service made me feel incredibly welcome the moment I walked in.
For those traveling by car, I must commend the hotel's parking lot. It's spacious with plenty of parking spaces, so there's no need to worry about not finding a spot if you arrive late. The lanes are wide, making it easy to park both large and small vehicles. Parking was completely hassle-free, with no need to drive around looking for an empty spot, which is especially friendly for guests driving their own cars.
The buffet breakfast was a major surprise during this stay, with such a dizzying variety of options. The ingredients were fresh, and food was replenished promptly. The flavors catered to all ages, ensuring a satisfying and abundant breakfast every day, setting us up for an energetic start.
The hotel also features an executive lounge, which offers a quiet and elegant environment with expansive views. It provides snacks, drinks, and afternoon tea, eliminating the need to go out for extra meals. The lounge's comfortable setting is perfect for a relaxing break or simple work, making the executive benefits incredibly cost-effective.
The hotel's swimming pool offered an excellent experience. The water was clean and clear, and the pool area was well-lit. The decor was consistent with the overall castle style, making it suitable for adults to swim and relax, or for children to play. The facilities were well-maintained and spotless.
The guest rooms were clean and comfortable, with soft bedding and excellent soundproofing. The entire hotel combines aesthetics, dining, leisure amenities, and convenient parking, further enhanced by Jianbing's warm and meticulous service. The overall experience was absolutely fantastic, making it suitable for both short getaways and longer stays. I will definitely choose this hotel again next time.
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Price per night from:NZD 100
Posted on Feb 1, 2026|Yingxi | Business Light Luxury Twin Room [Two Bathrooms | Two Bedrooms | Bathtub | Washer-Dryer]
JS.LifeAbroadMy family and I recently spent a weekend at the Kenmore Art Hotel Residence, and it was, in a word, exceptional. We were looking for a place that offered more space and character than a standard hotel, and this property delivered beyond our hopes. Our Two-Bedroom Residence was impeccably designed—spacious, clean, and filled with natural light. The separate living area gave us room to spread out, and the well-equipped kitchenette was ideal for preparing small meals. But the absolute showstopper was the master bathroom. The deep, freestanding tub positioned by the floor-to-ceiling window, offering panoramic city views, was a daily luxury we all adored. It transformed a simple bath into a serene, memorable experience.
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Price per night from:NZD 69
Posted on Aug 3, 2026|Sunrise Riverside Cabin Cold Spring Family Room (Private Courtyard)
Guest UserThis guesthouse boasts an amazing location and design! Nestled amidst a bamboo forest, the environment is peaceful, the air is fresh, and it's incredibly comfortable. Plus, it's super pet-friendly, allowing us to bring our little furry friends along! We booked a sunrise-view courtyard for 4 nights, but sadly, we overslept every morning and missed the beautiful sunrise! The courtyard is built along the riverside, offering stunning mountain views from the small balcony. You can also go fishing or watch other guests kayaking (a complimentary activity provided by the guesthouse), so there's plenty to do! The guesthouse is also very close to nearby attractions. We visited Dongtian Fairyland and Tuofengshan Inn, and even enjoyed an exhilarating and thrilling rafting experience! The guesthouse's herbal chicken pot was absolutely delicious, even better than those at local farmhouses! The housekeeper was very warm and the service was thoughtful. When we checked out, they even gave us fresh bamboo shoots (sweet and tender) and Yingde's famous Yinghong No. 9 tea as a parting gift. We left with our hands full!
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Price per night from:NZD 94
Posted on Aug 19, 2026|Qieman Mountain-Sea View Twin Room (1.8M + 1.2M Beds + Memory Pillow + Projection)
Guest UserOverall, it was decent. The room environment was fine, but the location isn't ideal for families with strollers, a bit of a hassle.
The service was very good. I accidentally left my earphones, and the staff found them and mailed them back to me. Their service attitude deserves a big thumbs up!
We didn't get to take the scheduled photos, which was a bit disappointing as we missed out on a family portrait.
While the sea here didn't have the rumored 'glassy' effect, it was at least clean and suitable for kids to play in, which I really liked.
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Price per night from:NZD 75
Posted on Jul 2, 2026
Guest UserThe front desk staff was incredibly thoughtful and even upgraded my room for free. The hotel's location is quite good, with plenty of delicious food options near the subway station. The airport pick-up was also very prompt; no need to share a ride, I could go straight to the hotel as soon as I arrived. Once at the hotel, the room was very spacious and even included a massage chair. As it's a sleep-themed hotel, there were many thoughtful little touches, like music and sleep-friendly lighting. Overall, my stay was a great experience, and I'll likely choose this hotel again next time I'm in Shenzhen.
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Price per night from:NZD 61
Posted on Jul 22, 2026|Muyu Garden Double Bed Room (Garden-View + Zero Pressure Mattress)
NNH1999STAFF APPRECIATION: Simply wonderful. I encountered many staff members during my stay, working in the hotel itself, the various cafes and restaurants, and on the beach. Every single one was professional and kind and so very warm. Several of the young people working there also spoke English, which was an unexpected pleasure and convenience for which I was grateful. However, I owe a special thanks to the lovely little sisters at the front desk, Catie and Xiao Kue. Especially Catie. This sweet young woman took exceptional care of me during my stay, seeing to every need, answering every question (in English, no less), and patiently guiding my drivers to the location when I arrived or chose to go out and explore. I am getting older now and often require clear instructions and visual aids. 😅 She kindly offered both. 非常感谢。🙏
HOTEL REVIEW: There are multiple warnings given before and during the stay about ongoing construction next door, but it had minimal impact on my stay and, if you're out exploring and playing, you won't even notice it by the time you return in the evening. As promised, it started at breakfast time and concluded by 6pm in the evening around dinner time every day.
I choose this hotel deliberately because, while a little more expensive than its competitors and a bit off the beaten path, it seemed to offer more convenience and privacy. I was so relieved to see that this was true. Their beach is small, but well-maintained and private, which meant no crowd and plenty of opportunity to take people-free pictures and simply sit and enjoy the sights and sounds of the sea. There was also no shortage of dining options on the resort itself as well as nearby. Several fun, beautiful places to visit are also located a short drive away. However, if you're looking for a retreat, a place to simply rest and be close to nature, away from crowds, this place offers that as well. It was a welcome respite. I saw couple, families with children, and even a few other foreign guests all enjoying their time here. 🏖
Because I was on a budget this time, I chose the lowest priced room and was prepared to sacrifice my view of the sea. Unexpectedly, I didn't have to. This was a very happy surprise. ☺️ Though, I'll definitely try and splurge on a room on a higher floor next time as being near the entrance could sometimes be a little loud when guests arrived. Overall, I am completely satisfied with my time here and hope to return someday.
TLDR; Wonderful, attentive staff; private, convenient location; stunning views; and several dining options all offer a very pleasant, worry-free getaway during peak season. Well worth the price and the journey. Every kind of traveler will find something to enjoy here.
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Price per night from:NZD 125
Posted on Jul 21, 2025
Sang Tuan
Location: 5/5 – Absolutely Strategic!
The biggest strength of this hotel is its unbeatable location. You’re steps away from McDonald's and Luckin Coffee for quick bites and caffeine. A well-stocked mall is right beside the hotel, making it super easy to grab daily necessities. The best part? A lively night market is directly opposite the hotel! This makes finding delicious, affordable local food incredibly convenient any time of the evening. The whole area is very 热闹 (rènào - bustling/energetic) – perfect if you want to be in the heart of the action.
Cleanliness: 3/5 – Okay for the Price, Manage Expectations
The general cleanliness is acceptable, if you adjust your expectations. It's definitely not a 5-star luxury experience, but for a budget/mid-range stay, it's passable and reasonably maintained. Don't expect immaculate perfection, but the basics are covered.
Room & Atmosphere: 2/5 – Persistent Smoke Smell
The major downside, especially in the rooms and hallways, is a strong and pervasive smoke smell. It's quite noticeable and doesn't dissipate easily. Unfortunately, this seems to be a common issue in many hotels within the region, but it's definitely present and unpleasant here if you're sensitive to it.
Breakfast: 1/5 – Strongly Not Recommended / Unhygienic
Avoid the breakfast option. Hygiene standards here are very poor. I personally observed small cockroaches crawling on the tables in the breakfast area. This is completely unacceptable and a major health red flag. Do yourself a favor and skip it entirely. Thankfully, with McDonald's, Luckin, the mall food court, and the fantastic night market opposite, you have plenty of much better (and cleaner) alternatives nearby.
Overall:
This hotel is all about the location, location, location. If being in a super convenient, vibrant area with easy access to food, coffee, and shopping is your top priority, and you're on a budget, it serves that purpose. The cleanliness is tolerable for the category. However, the strong smoke smell in the rooms and corridors is a significant drawback, and the breakfast is dangerously unhygienic (cockroach sighting confirmed). Choose this hotel for the prime spot if you can tolerate the smoke and definitely plan to eat breakfast elsewhere.
Who should stay: Budget-conscious travelers prioritizing an unbeatable, lively location who aren't sensitive to smoke smells and will skip the hotel breakfast.
Who should avoid: Families with young children, travelers sensitive to smoke, those prioritizing high cleanliness standards, or anyone planning to eat the hotel breakfast.
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Price per night from:NZD 51
Posted on Aug 4, 2026|Deluxe 2-bed Room
Guest UserExcellent! I had initially checked out the negative reviews and was a bit worried, but it turned out to be surprisingly good. It was very clean and hygienic, and the service was outstanding. The gentleman at the front desk was absolutely top-notch in his service attitude! 👍
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Price per night from:NZD 51
Posted on Sep 25, 2026|Elegant Room - City-View (Double Bed)
Guest UserLet me share my honest thoughts. The location is super convenient, really close to the subway, and two large shopping malls are right next door. You don't have to go far for food or shopping. The room has a projector and a balcony, which creates a nice, relaxed vibe. The washing machine is silent, so doing laundry at night is no problem, and the fridge is big enough for groceries. The cleanliness was well-maintained, and consumables were restocked. The soundproofing is good, and the actual room looks pretty much identical to the pictures on the platform.
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Price per night from:NZD 27