Great location, perfect for our couple's short trip to Benidorm and Calpe. The staff were very friendly, and the breakfast offered excellent value for money.
Good location less than 10 minutes walk from the theatre and market.
Plenty of on street parking around the side streets.
Cool lounge with free coffee and juice.
Very friendly staff who were great when asked for extra pillows.
Room and bathroom was very clean. Windows quite thin and noise could be heard from the street and other guests leaving rooms.
Solo una cosa. No entiendo que en la litera tengan una pegatina de no usar menores de 6 años y en mi reserva ya dije que mi hija tenía 15 años y me dieron ese tipo de cama auxiliar. ¿Si no hubiera aguantado el peso de quién sería la culpa?
They have everything necessary to be a few days like at home. wide and complete rooms with kitchen, refrigerator, desk and tableware. TVs are new and with smart TV. Large bathroom. Desktops have the problem that the legs do not come under. And the kitchen is closed with a key that you have to ask under a guarantee.
The hotel is newly renovated. The only drawback is the shower, which is located directly in the room, making it a bit uncomfortable if you're not staying with a partner.
nice clean hotel, not far from the airport, you can walk, I stayed for 1 day, clean room and linen, very good for a short stop after a long flight, very noisy Brits checked in with me, but I didn't hear them in the end.
The room was not ventilated and had a strong odor. The hotel has a great location, excellent service, a warm and comfortable room, and a rich and delicious breakfast. I was very satisfied!
2. The hotel staff was very friendly and attentive, the room was clean and tidy, and the facilities were complete. The hotel gave off a warm and comfortable feeling, making it perfect for a family trip.
3. The hotel's environment is beautiful, the service is excellent, and the value is very good. The breakfast was varied and highly recommended!
4. The hotel's location is very convenient, with a wide range of amenities nearby. The room was spacious and bright, and the bedding was comfortable. Overall, it was a great stay.
5. The service was very attentive, the room was clean and tidy, and the facilities were complete. The overall atmosphere was warm and welcoming, making me feel right at home. I would definitely stay at this hotel again.
Download the app to get the full hotel review... 1. The hotel has a great location, is very convenient for travel, and has a beautiful view. I was very satisfied! 2. Friendly and attentive service, staff...
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Hotel Review Reviews
Part 1: Hotel Review Responses
1. Dear guest, thank you for staying at New Xilian. We are sorry to learn that you were dissatisfied with our service. Regarding your concerns, we sincerely invite you to call the front desk or contact the lobby manager at your convenience to provide us with the details so we can improve. Thank you again for choosing New Xilian. We hope this experience will not undermine your trust in us and we look forward to seeing you again.
2. Dear guest, thank you for staying at New Xilian and taking the time to share your experience with us. We are committed to providing every guest with better service. Regarding the soundproofing issue you mentioned, we will report it to the front desk. We will arrange a quieter room near the residential area next time you stay. Thank you again for choosing New Xilian Business Hotel and hope this experience will not undermine your trust in us. We look forward to serving you again on your next stay.
3. Dear guest, thank you very much for staying at New Xilian and leaving us your valuable feedback. The entire hotel staff sincerely apologizes for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our service quality. We look forward to your attention and welcome you back.
Read More Feedback Smart Summary This article is a collection of positive hotel reviews, including guest comments and the hotel's responses. 1. The hotel has always been committed to...
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A very convenient hotel in terms of transit. The basic comfort level is fully provided. Clean and tidy rooms. Excellent shower rooms. The bed linen is fresh and clean, which makes your sleep comfortable - which is the main thing for transit. Nearby, 100 meters away, is an excellent restaurant - Bikers. I recommend both the hotel and the restaurant!
Paterna town is an industrial town and you have not much to do. The B&B hotel alone was OKAY. The staff did not really acknowledge you but they knew the basics of english which is a lot for Spain. Next thing, the room on the first glance is woowww but then after staying there things start to bother you like no bag in the trash can and no toilet brush for the PoPo. The room is small but quite spacious nontheless and they have tresor for valuable things. The room has a lock with number password which is a good thing therefore no fear of losing the key itself. For a few days it was a nice place to stay, but the hotel could respond to reviews like mine and step it up.
Very Good
57 reviews
8.4/10
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INR 5,726
per night
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7.4/10
GGuest UserThe air conditioning doesn't work, at least in my room.. We passed heat because when we opened the windows to reconcile the dream we were screwed up by mosquitos ... at last we didn't sleep for an hour.
The bathroom has a window without just in the shower.
The staff were very attentive, the bed is 80 cm but the bed is quite comfortable.
IIULIIA888В отеле отлично все, включая дорогу на пляж, при чем для меня самый лучший в Бенидорме. До пляжа 2 минуты. Чисто, утно, современно, гель для душа, шампунь и гель для рук - Dove, не из одной банки) Простой хороший завтрак, возможность принять душ после выезда, даже дают полотенце. Номер небольшой, но этого достаточно для пребывания на море. Единственный минус - очень долго и плохо уходила вода в слив в душевой кабине. За это оценка 4 за удобства. И второй момент, скорее Trip.com. Указано, что вид на море, но его, при всем желании, не было. И сотрудник мне сказал, что у них и нет одиночных номеров с видом на воду, только большие номера. Прошу Trip.com исправить у себя в описании, это не правда, вид на улицу на соседний дом. Он нормальный, просто надо писать как есть и может для кого-то это важно.
GGuest UserThis hotel is old. The room is small and looks like it needs to be renovated.
The room we booked is not as good as the room we redeemed with points.
The location of the hotel is OK, of course, because the old town of Valencia is very large, you can basically walk to the main attractions in 15 minutes. It is very close to the North Railway Station, but it is not actually useful because the commonly used stations are far away and definitely cannot be walked.
The hotel service is average, parking is not allowed at the door of the hotel, watching the old man pushing the box by himself, the waiter acted as if he didn't see it, until the road was uneven and the old man fell. I probably won't stay at this hotel after getting off the bus
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