2 persons 1serviet despite request.
The hotel is very comfortable and very comfortable and very comfortable.
No salad at breakfast on Sunday morning.
Many bread hygiene, everyone touches it to be able to cut it.
The room is located in the eastern side of the window with a cross-seaking balcony.
No air conditioning, it was very hot but impossible to open the window the world passes on the balcony.
Sorry the outer greening framework is nice.
Very disappointed.
Hotel near Strasbourg Downtown,Strasbourg71.4% of visitors choose this area
__yt12199****2025.10.12
The hotel's location is actually quite good, but there's a section of cobblestone road leading to it, making it difficult to drag luggage. If you have luggage, you can also reach the hotel via a nearby park-like gravel path. If you arrive at night, taxis won't get you to the hotel entrance; there are two roadblocks, and you'll have to drag your suitcase in. The hotel rooms are spacious and clean, and reusable slippers are provided. The staff are all kind and friendly. It's quite convenient for taking photos at the cathedral and Petite France in the early morning and evening.
Hotel near Strasbourg Train Station,Strasbourg28.6% of visitors choose this area
PPorcupine12trade2025.09.24
I was traveling with my daughter (youth). Our priority for hotel is location, near train station and safe for 2 female travelers. Le Grand’s location is fantastic, right opposite the train station and beside walking streets, everything was within walking distance. Take the local metro was also very convenient as it’s just at the main train station. The breakfast buffet was also good.
Hotel near Strasbourg Train Station,Strasbourg28.6% of visitors choose this area
GGuest User2025.11.08
Great location near Strasbourg train station! Just a 1–2 minute walk from the train station. The room was nice and clean, and there are plenty of cafés and restaurants nearby. The reception and cleaning staff were very friendly and helpful. However, the breakfast room staff were quite rude and arrogant, which was disappointing.
Hôtel dans un style « belle-époque » très bien situé très belles décorations intérieur
Petit-déjeuner très complet
Personnel très accueillant et bienveillant
Seul petit bémol la moquette et quelques tâches présentes
Je recommande tout de même fortement
Beautiful hotel on the very center of Reims walking distance from the cathedral. Recently renovated. Big rooms, beautiful and user friendly design. Very clean. Nice spa, bar and restaurant areas. Very friendly and professional staff.
Loved the location at the center of Thionville. There are pedestrian roads just around the corner with bars and restaurants and a supermarket and mall just next to the hotel. There are also lots of public parking spaces next to the hotel. The staff is very friendly,the rooms are modern and nice. So there is a nice rooftop at the hotel with a view and sofas and a bar to relax. At that floor you have a wellness area with sauna and upon appointment you can also book a massage. I did not have breakfast there, but it looked good. I would go back when I am in Thionville. Whether for business or even as a getaway weekend.
Room is clean. Bathroom are very small. Since it is near water front, there are mosquitos at night in the room. I got several bits and did not sleep too well. The hotel allows for storage of luggage for free which is nice.
Excellent service! Fast, friendly, efficient and good quality!
The bedroom and bathroom are great!
The breakfast is delicious and the location is perfect!
I highly recommend !
Great
117 reviews
9.0/10
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8.6/10
Very Good
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
KKkaatteebbThis is a difficult hotel to review. The rooms we originally booked did not match the rooms that we were allocated. I understand that the hotel is an old building with a variety of styles of rooms, but the advertising is very misleading. With the help of the wonderful gentleman at the front desk, Noam(?), we shared our complaint and were given different rooms that were much better. Noam went above and beyond to make us feel accommodated and welcome throughout our stay. One thing to note is that the property doesn’t have USB charging points, so you will need an adapter. Finally, we did have a fire alarm that was very laissez faire (I ran down the WOODEN fire escape stairs in my socks to find the hotel staff (an older gentleman) not really doing a lot - and not really explaining what was going on) and the fire escape had A LOT of cleaning supplies and furniture that in a real situation would have cost lives - I do think this is something the property needs to rectify immediately.
GGuest UserThe hotel is the best value for money, the room is comfortable. The bed is comfortable. Not far from the station. The center is also on foot. The staff is friendly. No slippers. I'll be back
AAnonymous UserRoom was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys
GGuest UserGreat location near Strasbourg train station! Just a 1–2 minute walk from the train station. The room was nice and clean, and there are plenty of cafés and restaurants nearby. The reception and cleaning staff were very friendly and helpful. However, the breakfast room staff were quite rude and arrogant, which was disappointing.
GGuest UserI usually don’t write reviews but this time I do want to!
I spent 3 lovely days in this beautiful house, absolutely loved every minute of it! The host Philippe is a very kind, sincere and warm person, I felt at home! The room and common area were very clean and well decorated.
Thank you again Philippe for the hospitality, I’ll definitely come back again during summer.
GGuest UserAdvantages: Newly opened, very close to the university, not far from the city, there is a large shopping mall behind, which is very convenient, and there is a tram at the door
Disadvantages: 1. The front desk is informal, just a small table; 2. Check-in requires credit card number, name, and CVV number, and the risk of fraud increases, so I didn’t sleep well all night and immediately locked the credit card; 3. The quilt in the room is very wrinkle
I won’t dare to stay at this hotel next time.
잇잇연The tram and bus stop were close by, so the access was good.
I didn't eat breakfast, but there was a bakery nearby, so it was easy to buy.
There is an elevator in the hotel, but when you enter the hotel from outside the hotel, there are about 10 steps, so you have to carry your suitcase up.
GGuest UserGood location close to supermarket, bakery, Main Street, 8 minutes from train station, although room a bit small but have everything you need, recommend!!
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