Pet Friendly Hotels in Cardiff, United Kingdom

The hotel is a bit old, with a classic, vintage decor. Its location is absolutely superb, right at the entrance of a large, upscale shopping mall and a bustling pedestrian street. Nearby, you'll find the city's biggest market and a plethora of bars and nightclubs. Breakfast was decent; not a huge variety, but very filling. Unfortunately, the elevator was on the second floor and out of order. Hauling three large suitcases up to the third floor was a nightmare. On the upside, the room I stayed in was incredibly spacious, over 50 square meters, with a very large bathroom…

Breakfast wasn’t very good and could have used more variety. The washroom had a slow water flow issue, but overall the room was decent for the price. If you’re traveling in summer, make sure to ask for a fan, the room can get hot very quickly, and opening a window isn’t an option.

The apartment is very clean and convenient. Walking distance to the nearby supermarket and restaurants. It’s only 3 minutes drive to the University of Cardiff.

The hotel is located in a very nice area where it’s easy to get a taxi or walk anywhere within the town. However, the mobile signal was quite weak, and the hotel Wi-Fi kept disconnecting - I had to log in again every time, which was quite inconvenient when trying to work. The room had a strong smell of rubber or leather, which made me feel sick and gave me a headache throughout my stay. The shower drainage didn’t work properly - no other drainage hole in the bathroom, and it eventually overflowed. I had to call the maintenance team to fix it. After lying on the bed for a short while, I noticed red, itchy patches on my face, almost like insect bites. I later found out that strong detergent used in washing the bedding can sometimes cause skin irritation. That night, I slept with a clean towel over the pillow and asked for fresh bedding the next day. Although my companion didn’t have any issues, I’d recommend anyone with sensitive skin to cover the pillow with a clean towel just in case. Overall, the services provided by the hotel were not bad, but the condition of the room and the reliability of the Wi-Fi definitely need improvement.

The only reasons I gave 4/5 stars for service was the self service hot beverage station and making your own toast. Order their specials better, however, this time my poached eggs were not soft. Excellent wine and excellent bar lunch which they allowed us to eat in the restaurant which was a bonus. I love this location. Walks through the wetlands and to Penarth and easy links to Barry Island. Spa brilliant and the quiet area next to the gym brilliant for reading

Overall, it was a good experience. The reception staff was a bit rude. Room service was not satisfactory. It was overpriced. The AC was not working, and there was no ventilation.

The hotel is a bit far from the city centre, about 15 min walk . The facilities in the hotel are good. I like the kitchen in the room and I can make my meals during the holidays. It's really amazing.The staff members are really friendly and responsive.The breakfast was really good too. Highly recommended to people who are going to Cardiff.

Staff were amazing!! Can’t thank them enough for guiding us along this trip. Sadly the room was not up to standard, Really disappointed with the bathroom, silverfish in the sink and bath, shower was unusable due to clogged trains, beds were clean. Room included iron and board alongside other little amenities. General hygiene of the hotel was great, downstairs was beautiful, although we didn’t eat/ drink from the bar and restaurant it did look very nice. View was beautiful but would’ve been nicer if the windows were clean and hairless.

Room is clean but aged. Drinking water provided once only, not replenish daily. Not feeling welcome by reception as they appeared to be robotic and just doing what they are paid to do. Kettle provided, no mini fridge. No F&B outlet nearby, just a 3rd party run restaurant next to hotel lobby. 20 mins walk to city center. Below par Accors hotel.

Amazing little place in Pontcanna Great service, great team of staff, very helpful Have stayed twice now and they are a credit to the company Really love the room decor and the breakfast and coffee Had dinner twice also and food was great I’m a hard one to plead with 30 years of hotel experience so we’ll done!