Pet Friendly Hotels in Cheshire, United Kingdom

This is a truly historic hotel, dating back to the 1800s, and it's full of character. You can feel its history in every detail. It's also conveniently located right across from the train station. A word of advice for booking hotels on Ctrip: always compare prices. I've noticed that Ctrip's international hotel bookings seem to engage in price discrimination against loyal customers. The price often jumps just as you're about to confirm payment. However, if you abandon the booking and search again on Ctrip, the original lower price often reappears.

Arrived at reception to a 30min wait due lots of people trying to book in and only two receptionists at the desk and one of these was dealing with problems. Which spoilt the start to our break. Once we arrived in our room which was above the restaurant we found the room 4133 outdated with veneer on the wardrobe peeling off. This is not what we would have expected from the reviews we had read. reference the leisure complex swimming pool. which was clean but we found no instructions on how to operate the lockers and had to wait until someone came in. The breakfast and bar area are excellent. generally Very disappointed.

Rooms are extremely light and clean, sturdy beds. On the hotels official website, it states the rooms air air conditioned, however, this is not true. When we asked the guy on reception, he tried to convince me that I’ve read it wrong and tried to make me out as being stupid, but it clearly states the rooms have aircon but only the reception/lobby has air con. The room was very comfortable, could do with having some netting as looks directly into the offices across the way, unless you close the curtains.

2nd time stay at the Portal. Rooms are great, championship golf course very good (even in the wet/muddy ground). Staff are great & had a super breakfast in the restaurant in the morning which is fulled with light & good views.

I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday. The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now. The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food. Breakfast in the morning self service again pleanty to choose from and again tasty with great choice. It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there

There needs to be more food choice. Maintence IE change or repairs to doors or radiators should not be carried whilst guests are relaxing, working or having a late sleep in. On 2 occasions maintence staff worked for several hours ruining my stay. Very very noisey.

The staff here are all lovely, super helpful and accommodating. Hotel guests can use the spa facilities for free during their stay, something we took full advantage of. It’s a nice hotel to stay in if you’re in the area. Ideally there’d be a little more attention to upkeep- there are cobwebs in some harder to reach spots, we kept being given too few towels, the heater didn’t work, the shower was stiff and hard to turn on, and the batteries in the tv remote needed replacing. All small things that the staff were happy to fix when notified though.

Stayed on 20 June 2025 I chose this place because I was looking for somewhere different to the typical hotels and BnBs during my Europe trip. I was more mobile with a rented car. The photos in the booking website did not do it justice as it gave a “******* castle” vibe but in reality is lovely and bright. In addition, the relatively low price and limited time to book. I am puzzled that it's ratings did not exceed 4 stars as it exceeded my expectations. The staff were warm, kind, and prompt. Breakfast was excellent, with the amazing view from the room, overlooking a meadow with grazing sheep. An added bonus: it’s located along the Grindstone Path, making it a perfect and convenient spot for hiking enthusiasts.

Stayed here twice before and was satisfied with experience.  Unfortunately, this time, I had to change the room as the curtains were falling down and wouldn’t close.  The replacement room they gave me smelled of sweat and wee.   Other than that the hotel is nice and reasonably priced.  Parking is good.  Cleaning needs to be prioritised to improve the experience

Gym is great, swimming pool is very shallow, so safe for everyone. Saunas in each changing room which was cool. Room was good size and clean and receptionists were very helpful. Breakfast was included in mine which I didn't realise and it was great, lots of choice.