Pet Friendly Hotels in Zagreb County, Croatia

Everything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking. What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.

One Rude Staff Member Ruined an Otherwise Decent Stay I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience. Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest. To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service. The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.

In the central square of Zagreb, the location is excellent, the room is small but breakfast is included, the restaurant has snacks and drinks coffee 24 hours a day, the biggest advantage is that you can store your luggage and use the restaurant after check-out. Because Zagreb all check in after 3 pm and check out before 10 am. The only downside is that it is the city center, Zagreb is still full of people at 3 in the middle of the night, and the hotel has prepared earplugs for guests.

Staff at the reception are friendly and happy to help. Location is good, only within 10-25 minutes easy walk to different sight seeing places, lower and upper Zagreb, and museums. Train station is around 10 minutes from the hotel. Room is big and have enough spaces for your luggages, and work. However, room temperature could not be adjusted, always at 25-26 degree C, which makes the room quite hot and stuffy. This hotel is a good choice in Zagreb.

This wonderful hotel is right in the center of old Zagreb.  Everything is within walking distance.....restaurants abound, flower market and food markets, shops, the trolley for transportation is close by, and many museums, churches, government buildings, parks and Historic sites.  The Hotel Dubrovnik is clean, light rooms, comfy beds, and a sumptuous breakfast!  We thoroughly enjoyed our stay.

Really enjoyed my stay at The Westin Zagreb. The room was comfy and had everything I needed, plus a nice view of the city. Staff were super helpful and friendly, and the breakfast was tasty with lots of options. The location’s great – easy walk to the main sights. Would definitely stay here again!

Hilton is a famous hotel but i met the poor services : 1-I book 3 days hotel on Aug 9-12,2025. But i cancel booking on aug 6-9,2025 due to paper error and your sides has already cancelled on mid May.However, if you have any queries, you can discuss with me on the first day.But the hotel staff find me in the evening on the third day . How can i enough time to find and solve it. It maybe definitely effected my trip at that time. 2-No cleaning lady come to my room cleaning and tidy up at the second and third day. 3-I borrowed the computer adapter from the male reception staff in the evening but he said no. However, i can borrow from the female supervisor on next day. Why??? This is my unhappy trip

Fantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.

We booked a room with a sofa bed for two adults and one child. The sofa bed was uncomfortable, with a sunken center and raised ends. The child's back was good enough to sleep on it, but the adult's was not. The room was quite big, the decoration was neither old nor new, the food in the restaurant was OK, but the service was very good, they would ask questions proactively, so we specially consumed a dinner in the evening, but we waited for 40.50 minutes before it was served. When it was served, we found that the price of the Tomahawk steak was per 100 grams, and ours was 120kg. No wonder the waiter kept saying it was very big. We confirmed it again and again, and the steak alone cost 200 euros. Fortunately, the taste was very good. We couldn't finish it and packed it up to eat it again with instant noodles the next day.

It was a very clean accommodation very close to the square in Zagreb. Welcome water and champagne were unexpected delights. The air conditioning worked well and kept us comfortable throughout. However, the pub on the rooftop is famous and is quite noisy at night. It would be good to provide earplugs and replace the middle door with a soundproof door. I would like to go again if I go again..